Presentación webMethods BPMS por Simbius S.A.

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En el año 2010, X-Simbius suma la integración, desarrollo y consultoría de las metodologías y tecnologías de los principales vendors y de código abierto de BPM basadas en las tecnologías …

En el año 2010, X-Simbius suma la integración, desarrollo y consultoría de las metodologías y tecnologías de los principales vendors y de código abierto de BPM basadas en las tecnologías SOA-J2EE.

Simbius cuenta en Buenos Aires, con uno de los primeros Centro de Excelencia BPM Multivendor de Latam, transformándose en uno de los principales socios de negocio en SOA-BPM de los grandes jugadores del mercado: SAP, Oracle, IBM, Software AG y del líder en código abierto Intalio.

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  • GOAL OF SLIDE: Discuss main drivers of Process Improvement initiatives (their needs), how we approach it (in a way that highlights our USPs) and the benefits of the approach.Main Points to Cover:Align IT delivery with business valueConsistently at the top of the agenda of all CIOs we speak to is the need for business/IT alignment. To defend against the pressures of globalization and commoditization, the business increasingly thinks in terms of process. Product differentiation is no longer a strategy so there are three strategies open…continue to produce existing products and be lowest cost producer, accept that new products only have a short window of differentiation and therefore produce a constant stream of new products/new markets or find new ways to differentiate i.e. in the experience/servcice that you wrap around your product. The result? …. processes for product/service delivery, processes for new product introduction or processes for customer service….regardless, process is at the heart of business strategy. But….IT is still delivering and supporting functional applications….which means that delivery often fails to meet REAL business requirements of value creation across the orgCollaborative process design, using a model-driven approachIt is critical therefore to have a common framework for both business management and IT delivery based on a common understanding of how the business works and to do this, organizations must ensure that process and it’s execution are explicit & transparent, and thatthis is driven by more than just documentation. The follow-on benefits that we will talk about – automation, visibility, agility, only come if there is an explicit executable framework in place to operationalize process excellence and ensure consistent execution. Processes that are implicit in people or applications cannot be measured and cannot be used as a common language for alignment, management, delivery and changeA shared framework for managing business valueUSP – that’s why SAG believes so strongly that BPM (as a management framework) and SOA (as an agile delivery platform) fit strongly together…it’s one of our core differentiators. If the business and IT continue to use disparate tools to manage the lifecycle then there will be no alignment…..BPM is the interface/glueEnable efficient processes and productive workersWith an explicit process framework in place, we can now focus on exploiting it for optimized operational execution, Optimized and automated workflow and intuitive, composite applicationsthe goal is to define an optimal process that removes work from people (freeing them to add real value) and has as much automation as possible (using business rules, existing services etc.) and consistently coordinates the work that people must ll stdo through composite applicationsProcess resources work harder and smarterKey is making ALL the resources at your disposal work harder (do more) and smarter (focusing on the right things)….this includes people, information, documents, applications etc.This is one of our key USPs….we provide one tool to handle all process types/resources. As you embark on your PI journey, you will do many projects, some will be manual workflow intensive, some (e.g. STP) will be application intensive, some (e.g. case based) will be document intensive. But you cannot be expected to have to invest in different tools and different skillsets for each flavor that you come across. Transform the business based on factsFinally, purely efficient processes are not good enough (if that was the goal, we could just build a hard-coded app and embed the most efficient automated process) – but things change and processes need to be agileAgility requires insight, real-time, actionable data on how to keep the business optimized – “you can’t manage what you can’t measure” (Peter Drucker) – you need to be able to see where processes are sub-optimal compared to KPIs. Preferably you want to be able to see the root cause of issues so that you have the opportunity to take specific action and preferably you want to be able to see process issues before they become customer issues. Business Transformation and Process Improvement must be based on facts not gut feel. The business is changing fast and in ways that we do not expect…..experience and gut feel don’t work any more…Real-time process monitoring and change by business expertsKnowing what to change is important but delivering the tools to change in the same environment and making them available to the right people in the process is critical e.g. tools to change the process, change decision points with business rules, change UIs quickly, etc.BPM is about exposing ‘flex points’ from the underlying architecture and making them intuitive for business users to ‘tweak’Continuous process improvement without the burden of application changeAll of the above is critical for the business to enable CPI, but it is also critical for IT. It makes maintenance and incremental development easier for them BUT also allows them to share responsibility of change with the business and further reduce their burden (at this point some people in IT may object that they don’t want to givfe the business more control, but that is the role of strong governance – with good governance tools/methodology, IT can share responsibility for change without losing control).SUMMARY: Make sure you have left them with a clear indication of our USPs:1. We deliver a common framework for managing and delivering business value by both the business and IT - the combination of BPM and SOA is a key differentiator….without one you don’t get the full benefits of the other.2. We provide a unified platform that allows all process resources to be harnessed to improve business efficiency and productivity – not just systems, but people, documents, information etc.3. We provide the tools for operational transparency in the same environment as the tools to make rapid, iterative changes. Giving the business the control it seeks and reducing the burden on IT that it demands.

Transcript

  • 1. webMethods BPMSAgosto 2010
    Ezequiel Ruffa
    SOA & BPM Expert
    ezequiel.ruffa@simbius.com
    Cel. +54911.5329.6259
    Simbius S.A.
    www.simbius.com.ar
    La Pampa 4741 -
    Buenos Aires - Argentina
    Tel. +54.11.4523.2114
  • 2. Process Improvement Lifecycle
    Collaboratively design and model business processes.
    Model
    Improve business performance by empowering business users with actionable information.
    Improve
    Automate
    Process
    Improvement
    Implement processes across IT systems with system and human interaction.
    Measure
    Continuously monitor process performance based on Key Performance Indicators (KPI’s)
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 2
  • 3. webMethods BPMS
    Collaborative design environment for business and IT users
    Service oriented paradigm throughout
    Integrated suite with a “single version of the truth”
    Support for all stakeholders and all process-types
    Real-time process monitoring, alerting and analysis
    Align People, Systems and Partners
    Rapid Deployment of Optimized Processes
    KPI-Driven Business Culture
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 3
  • 4. Your Needs
    The Results
    Our Approach
    Process Improvement: The Main Drivers
    Align IT delivery with business value
    Collaborative process design using model-driven approach
    A shared framework for managing business value
    Process resources work harder and smarter
    Enable efficient processes and productive workers
    Automated workflow and intuitive, composite applications
    Transform the business based on facts
    Real-time process monitoring
    Continuous process improvement without application admin
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 4
  • 5. webMethods Suite
    Monitoringand Analytics
    BusinessProcessManagement
    EnterpriseService Bus
    Governance
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 5
  • 6. webMethods Designer: Unified Design Tool for BPMS
    Single Eclipse-based environment for all process design activities
    Drag and drop elements and documentation into the process
    Tightly integrated development and asset re-use
    Deliver key business processes faster
    Improve business and IT collaboration
    Reduce required skill sets
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 6
  • 7. Process Modeling: Visualizing the Process
    Business and IT users can visually depict processes
    BPMN
    Models
    Process, Task and UI Design
    Drag and drop elements and documentation into the process
    Swim lanes improve
    understanding
    Direct Launch of Services
    Any Service Supported
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 7
  • 8. Process Simulation: Optimize Processes Proactively
    Scenario design with step duration, resource usage, cost…
    Powerful animation-based analysis
    Scenario building and design-time optimization
    Process optimization using historical and external data
    Optimize outcomes early in the cycle
    Faster time to business improvement
    Proactively anticipate Results
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 8
  • 9. Integrated Business Rules: Empowering Users
    Enables users to define rules
    If-Then
    Separate rules from the application
    Supports multiple rule types
    DecisionTables
    Designed for business and IT users
    Increase flexibility of processes in dynamic workflows
    DecisionTrees
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 9
  • 10. Forms-Driven Processes: Incorporating Forms in Processes
    Read and/or write to pre-existing forms throughout process
    Support for Microsoft Infopath and Adobe Forms
    Automatically leverage existing form data – no duplicate form creation
    Users interact with existingcorporate standards for forms
    Benefit 2
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 10
  • 11. Composite Application Design: Rapid UI Creation
    Framework for rapid creation of user interfaces
    Automatic page layouts
    Provides 200+ out-of-box controls
    Built-in data validators for form data
    Increase flexibility of processes in dynamic workflows
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 11
  • 12. User Interface Elements: Web 2.0 and More
    JSR 168 and WSRP compatible
    Support for Web 2.0, AJAX, and JSF
    Fully integrated to existing security providers
    Faster Time to Market for New Applications
    Benefit 2
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 12
  • 13. User-Derived Workspaces
    Create workspace in context of current task
    Reuse saved and shared workspaces
    Collaborate within workspaces
    Maintain context across presented information
    End User Control
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 13
  • 14. End-Users
    Architecture: Composite Application Runtime
    Central Administration Portlets
    Services
    Servlet
    Personalization
    Request/Response Flow
    Process, Service, Document monitoring and Analytics
    Page Layer
    Taxonomy
    Task and Workflow
    JSR-168 Portlet
    Broker Administration& Monitoring
    Web Services Client
    JSF (MVC)
    Content/Collaboration
    Trading Networks Admin
    Document Management
    JSF Controls
    User, Group, Role Admin
    Security
    Managed Beans
    My webMethods Admin
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 14
  • 15. Process Monitoring: Real-Time Analysis and Alerting
    Provides rich process analytics with trend and root cause analysis
    Automatically determines what is normal and what is not
    Supports alerts based on KPIs, thresholds, and behaviors
    Improve business visibility, inspire continuous improvement
    Measure first, then implement
    change
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 15
  • 16. Process Monitoring: Real-Time Alerting
    Real-time alerts based on what is important to you
    Animated, visual feedback on processes
    Business friendly user interfaces
    Compare KPIs for complex alert conditions
    Respond to issues as they happen
    Resolve issues before they impact your business
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 16
  • 17. Task and People Analytics
    Unified view and status of tasks across task owners and managers
    Measure average performance of tasks and people
    Animated, visual feedback on processes
    Improve processes and take
    corrective actions
    Spend more time executing tasks, not trying to find them
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 17
  • 18. Reporting: Providing Business Dashboards
    Library of pre-defined report definitions
    Comprehensive language support
    Burst reports to multiple locations in multiple formats
    Export to multiple formats
    One architecture for viewing, querying, analyzing, and authoring
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 18
  • 19. Monitoring and Reporting: Architecture
    Visualization
    Optimize Server
    AnalyticEngine
    PredictionEngine
    Process &Task Metrics
    webMInfra.
    B2B
    (TNDC)
    SAP
    (Adapters)
    OtherAppsData
    Collectors
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 19
  • 20. webMethods BPMS: Seamless Service Integration
    Processes seamlessly connected to SOA assets
    Drag and drop SOA assets directly onto process models
    Compose applications from services and other SOA assets
    Business Rules are exposed as services
    Fully integrated Business Service Repository
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 20
  • 21. BPMS Architecture: Summary
    Custom User Interfaces
    Custom Task User Interfaces
    Composite Applications
    JSF/Runtime Portal (UserInterfaces)
    My webMethodsServer
    Task ListManagement
    InboxPortlets
    TaskPortlets
    Monitoring& Audit
    Task Engine
    Task Services
    Process Engine
    Task Services
    Business Rules Engine
    IntegrationServer
    Services
    Integrations
    Adapters
    Business Rules
    Tightly Integrated,
    Loosely Coupled
    Full Support ForAll BPM Scenarios
    Service-Oriented From Top to Bottom
    Monitoring & Audit Services
    Protocols (HTTP, TCP,FTP,SMTP,SOAP,JMS)
    Applications& Systems
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 21
  • 22. GEAR Methodology – Gather, Explore, Assemble, Rollout
    GEAR is a collection of knowledge from hundreds of projects from around the world
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 22
  • 23. Gather
    Explore
    Assemble
    Rollout
    Rollout
    Explore
    Assemble
    Gather
    GEAR
    Customized
    Best Practices & Re-Use Strategy
    CustomerSpecific Requirements
    Maturity Model
    Project Type &
    Lifecycle
    Guides & templates
    CustomerSpecific Solution
    CustomerSpecific Infrastructure
    Reference Architecture
    Governance Reference Framework
    Technology
    Best Practices
    Its not about technology products –Its about generating customer value using products
    webMethods BPMS Product Detail Presentation | Page 23
  • 24. BPMS Features Summary
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 24
  • 25. BPMS Features Summary
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 25
  • 26. BPMS Features Summary
    Simbius S.A. - www.simbius.com.ar - webMethods BPMS Product Detail Presentation | Page 26