Web 2.0 technologies: opportunities for the future and the role of JISC Collections John Kirriemuir JISC Collections AGM November 27 th 2007 www.silversprite.com

An illustrative incident Web 2.0 in the Outer Hebrides

Outer Hebrides Na h-Eileanan Siar End-to-end longer than Glasgow to Newcastle Population: 26,400 Density: 9/km 2 (London: 4,761/km 2 ) Gaelic first language Norse-controlled until 1266

End-to-end longer than Glasgow to Newcastle

Population: 26,400

Density: 9/km 2

(London: 4,761/km 2 )

Gaelic first language

Norse-controlled until 1266

Sunday ferry from Lewis to the mainland

Sunday opening is a contentious issue

Before Web 1.0 or 2.0 Stornoway Gazette letters page. Vitriolic attacks often Complex sarcasm common Easily the most read newspaper page in the Outer Hebrides Recently, warning by editor to restrict letters to 700 words maximum.

Stornoway Gazette letters page.

Vitriolic attacks often

Complex sarcasm common

Easily the most read newspaper page in the Outer Hebrides

Recently, warning by editor to restrict letters to 700 words maximum.

Wikipedia

Online observance of Sabbath

Online polls (easily rigged)

People of all persuasions blog…

… but spam is warping the blogosphere

Blog comments = Usenet flame wars?

More forum debate…

Facebook protest group

Quickly growing membership and debate space

e-petition the Scottish Government?

Abuse, free speech and censorship Same comment – faulty implementation of Web 2.0 The same article (letter) in two different places on the Gazette website

Berneray content in JISC Collections

Long, long, list of diverse content

Very different registration systems

Statistical Accounts of Scotland

Peat boats offloading c. 1960 Image removed due to licence

Ruisgarry, Berneray in 1904 Image removed due to licence

Backhill, Berneray, 1950 Image removed due to licence

Digimap: Berneray in the 19 th century Image removed due to licencing

House of Commons Parliamentary Papers

NewsUK: 113 news articles for 2006 to 2007

Famous residents

OVID: healthcare and academic content

ISI Web of Knowledge

Thomson Gale Databases Grocer 225.7542 (Feb 23, 2002): p.26(1)

TRILT: Berneray on recent TV and radio

WilsonWeb

JISC Collections (and all of us) are already Web 2.0’d (Whether we like it or not!)

Slideshare’d…

Blogged about…

Official press (RSS) release

News cascades around the blogosphere…

Wiki’d…

History of the JISC Collections Wikipedia page

Q: why was that Wikipedia page created? Part of a JISC Collection PR strategy? Part of a pan-HE collections promotion strategy? JISC Collection staff created it to occupy Web 2.0 “space”? A systematic inclusion on Wikipedia of essential UK HE/FE digital information services?

Part of a JISC Collection PR strategy?

Part of a pan-HE collections promotion strategy?

JISC Collection staff created it to occupy Web 2.0 “space”?

A systematic inclusion on Wikipedia of essential UK HE/FE digital information services?

A: a student did it for coursework.

Make a wiki – many tools to choose from

Which social network to “develop” on?

www.flickr.com/photos/ carignan/97240991/ Web 2.0 overload W a a a a a a a a a a a a !

www.flickr.com/photos/thewowagency/963820624/

Many Web 2.0’s e.g. Flickr, include discussion

… and email So for every Web 2.0 service you put in your portfolio, that’s: Another email inbox to deal with Another discussion forum to monitor or moderate Another set of “friends” or “contacts” to collect

So for every Web 2.0 service you put in your portfolio, that’s:

Another email inbox to deal with

Another discussion forum to monitor or moderate

Another set of “friends” or “contacts” to collect

Virtual worlds: yet more choice

JISC RSC Eastern

JISC RSC Building

JISCmail building (nearby)

Get Intute record updates through SL

JISC Collections Facebook group Closed membership for now - manager approval only. A little light on topics; most groups have trouble getting discussion off the ground. Only 8 members so far. Full contact details, URL, news item. No pictures or videos – yet…

Searching a Facebook application Need a library proxy server URL

Web 2.0’s dirty little secret: search is crap!

Dubious Facebook experiment

The result, several weeks on…

Click-through to example content … www.flickr.com/photos/westmontlibrary/509542664/

… a record in the online catalogue

Twitter: micro-blogging. Brilliant for stalkers.

Amazon Web 2.0 technologies

Review items…

… connected items

Tentative conclusions Time drain monitoring and evaluating new Web 2.0 services. (Ask UK Web Focus?) Who’s the target; primary users e.g. students, or gatekeepers e.g. librarians? May use different Web 2.0 services. Intute in SL a good model: simple, needs no maintenance, can be easily replicated throughout the world. Primary data usually behind licensing agreements, IP address checking. Not easy to mashup, knock up Facebook applications. Opening up debate on Web 2.0 applications e.g. blog comments will mean feedback visible to all you may not like.

Time drain monitoring and evaluating new Web 2.0 services. (Ask UK Web Focus?)

Who’s the target; primary users e.g. students, or gatekeepers e.g. librarians? May use different Web 2.0 services.

Intute in SL a good model: simple, needs no maintenance, can be easily replicated throughout the world.

Primary data usually behind licensing agreements, IP address checking. Not easy to mashup, knock up Facebook applications.

Opening up debate on Web 2.0 applications e.g. blog comments will mean feedback visible to all you may not like.