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Monitoring And Evaluation Of Knowledge Management
Monitoring And Evaluation Of Knowledge Management
Monitoring And Evaluation Of Knowledge Management
Monitoring And Evaluation Of Knowledge Management
Monitoring And Evaluation Of Knowledge Management
Monitoring And Evaluation Of Knowledge Management
Monitoring And Evaluation Of Knowledge Management
Monitoring And Evaluation Of Knowledge Management
Monitoring And Evaluation Of Knowledge Management
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Monitoring And Evaluation Of Knowledge Management

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A presentation at the 2009 Knowledge for Development in Africa conference in Namibia. Based on initial stages of a study for IKM emergent. see here for associated blog.... …

A presentation at the 2009 Knowledge for Development in Africa conference in Namibia. Based on initial stages of a study for IKM emergent. see here for associated blog.... http://thegiraffe.wordpress.com/2009/12/17/monitoring-knowledge-management-an-impossible-task/

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  • Me, odi, rapid, ikmOverview:
  • M&E: understanding what it is we are doing in order to:Maintain relevanceAssess effectivenessEnsure maximum efficiencyDemonstrate impactEnsure sustainabilityEach of these has an inward facing element aimed at improving, and an outward facing element aimed at proving.
  • Different monitoring areas: Activities, strategies, culture/environmentDifferent triggers: Either planned or emergentDifferent scales:Individual – KM for meOrganisation – KM for ODISector – KM for developmentDifferent assets: Information, knowledge, other intangible assets: motivation, capacity, empowerment, attitude, trustDifferent processes: knowledge generation, storage, translation, use, reflection and learningDifferent dynamics: power, perspectives, value systems
  • Identifying and optimising production, transferand use of knowledge by individuals, teams, organisations or communities in order to achieve positive results and realisation of goals.Not good enough – doesn’t cut enough of the dimensions
  • Individual – KM for meOrganisation – KM for ODISector – KM for developmentNot just knowledge but intangiblesEither planned or emergentActivities, strategies, culture
  • This framework incorporates the knowledge processes and adds three further domains:Links: within and across the organisation boundaries – networking, partnerships, communication, Context: Governance structures, management processes, institutional pressures, funding, historyExternal: partners, donors, other external agencies, networks, national, regional and global factors.
  • Transcript

    • 1. Monitoring and Evaluation of Knowledge Management
      Knowledge for Development in Africa
      Simon Hearn, ODI, s.hearn@odi.org.uk
    • 2. What is M&E
      Understanding what we are doing in order to:
      Maintain relevance
      Assess effectiveness
      Ensure maximum efficiency
      Demonstrate impact
      Guarantee sustainability
    • 3.
    • 4. Dimensions of M&E of KM
      Monitoring areas Activities - strategies - environment - culture
      Triggers of KM Planned - emergent
      Scales of KM Personal - organisation - development
      Asset Information - knowledge - other intangible assets
      Processes Generation - storage - translation - use
      Dynamics Power - perspectives - value systems
    • 5. Current practice
      KM itself not grounded
      No systematic approaches to M&E of KM
      Based on potential rather the evidence
      Information – knowledge confusion
      M&E of activities is strong
      For the purpose of organisational effectiveness and donor approval
    • 6. Result
    • 7. Knowledge generation
      Knowledge
      Knowledge translation
      Knowledge application
    • 8. External factors
      Knowledge
      Context
      Links
    • 9. Challenges
      Many actors, perspectives and agendas
      Competition of value systems
      Unavoidable power relations
      How to understand value of intangibles
      How to determine legitimacy of knowledge
      No time when busy doing
      No clear and agreed terminology
      No clear indicators
      How to attribute results to KM
      Measurement vs. understanding

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