Content Management in Universities

Content Management in Universities Supporting the Education and Research Process Ann-Marie Horcher Computer Science Professor Saginaw Valley State University© Copyright 2011 EMC Corporation. All rights reserved. 1

Overview • Setting Perspective • Content Management in the academic setting • Why businesses and vendors want Content Management in universities • Integrating Content • How to make it happen – 3 way partnership© Copyright 2011 EMC Corporation. All rights reserved. 2

Setting Perspective II • Ph. D student in Information Systems Security • Nova Southeastern University – Private, research university • Research interests – Security – Usability – Mobile and ubiquitous computing – Privacy and patient health records© Copyright 2011 EMC Corporation. All rights reserved. 4

Setting Perspective III • Large global company • Documentum since 1995 – Documentum 1.0 • Web content management • Cross company repository management • STAIRS, Open Text, EMC Documentum, Sharepoint, Drupal© Copyright 2011 EMC Corporation. All rights reserved. 5

Sources of Information for Research • Electronic copies of journals • Online indexing (available through libraries or association membership) • Average research paper cites 15-30 sources • 175-200 papers average in Ph.D work per semester© Copyright 2011 EMC Corporation. All rights reserved. 11

Key Usability Barriers Broken• Screen readabilty (e-ink)• Ubiquitous access (3G delivery)• Portability• Battery life Ebook readers: Your iPod for Your Content in the Cloud Publications www.ann-mariehorcher.com© Copyright 2011 EMC Corporation. All rights reserved. 14

Research content mgt: the problem • Very little sharing within the university (even within departments) • Personal content management on a large scale • Multiple repositories with competing business models • Primitive tools to manage – Excel spreadsheets to index – Print to store and read • Resistance to change© Copyright 2011 EMC Corporation. All rights reserved. 15

Content management is not seen asa core skill for technology literacy.Amount of content managed byindividuals grows at the rate of 5-10gb per year.© Copyright 2011 EMC Corporation. All rights reserved. 19

First Love Syndrome • High School Sweethearts – Most likely to leave spouse for first love – Established connection, share history • There’s no Place like Home© Copyright 2011 EMC Corporation. All rights reserved. 22

Newton’s First Law • Newton’s First law Every body remains in a state of constant velocity unless acted upon by an external unbalanced force. This means that in the absence of a non-zero net force, the center of mass of a body either remains at rest, or moves at a constant velocity.© Copyright 2011 EMC Corporation. All rights reserved. 24

Application to technology • To get users to switch software, the new software cannot be equal, but significantly better (inertia) • The application of an outside force (such as government regulation, hardware failure, obsolescence) can hasten technology acceptance • Devil you know – predictability trumps improvement© Copyright 2011 EMC Corporation. All rights reserved. 25

Cognitive Load Theory Mental load (task- Intrinsic based dimension) Cognitive Cognitive load Load Performance Mental effort (learner- based dimension) Extraneous loadGermane load Sweller (1988)© Copyright 2011 EMC Corporation. All rights reserved. 26

Cognitive Load Theory • Cognitive load theory – Change requires effort and increases the cognitive load – First encounter requires additional mental interaction • Anxiety • Adrenalin boost from the challenge (fight or flight) • euphoria© Copyright 2011 EMC Corporation. All rights reserved. 27

Why Content Management in Curriculum • Needed to be relevant for business – Unstructured data growing at higher rate than strucutre (transition and integration between repositories) – Expose the students to concepts in an educational setting as opposed to fix the problem (training vs. education) – Paper is old school - learn good alternatives - even if you use paper, think electronic (scraps of paper) • Needed for personal management of resources – Notes, textbooks, links (One note, Endnote, dropbox)© Copyright 2011 EMC Corporation. All rights reserved. 31

Resources needed to reach the classroom • Pre-packaged virtual machines (Run from a hard drive) • Cloud versions (Amazon offers credits) • Curriculum materials • Outreach • Integration into Endnote and other bibliographic citations (serve the academic community) • Strategies to introduce© Copyright 2011 EMC Corporation. All rights reserved. 32

Example – Teach CMIS Module • Readings – What it works with – History – Direction • Presentation materials • Hands-on exercises to interact with material – Look at CMIS clients in lab – Look at simulations • Assessment (build model of how a CMIS client works, create a podcast of describing how CMIS works)© Copyright 2011 EMC Corporation. All rights reserved. 34

Reaching the Millennials • Tech users, but superficial • Expect always on • Delayed Decision Making • Make classic mistakes about personal content management • Have more electronic to manage© Copyright 2011 EMC Corporation. All rights reserved. 35

Vendors already in the Game - resources • Amazon Web services “If you build it they will come” • Box.net “Resistance is futile” • Blackberry Academic alliance “Do you want to Play a Game?”© Copyright 2011 EMC Corporation. All rights reserved. 37

Curriculum materials • Curriculum materials – Developing a new class usually requires release time – E-content instead papers – Powerpoints • Labs – Coordinated with web services and stand-alone virtual machines – Reduces development and clean-up time© Copyright 2011 EMC Corporation. All rights reserved. 39

Managing content in the CloudAdvantages Disadvantages• Sources were in the cloud • No control over content – Lose access• Available as long as there – Change names was internet • No work offline• Lightweight and portable – Internet outages or deadspots – Data caps • Speed© Copyright 2011 EMC Corporation. All rights reserved. 40

Cloud versions • Cloud versions (Amazon offers credits) – Parallels the direction business using software as a Service – Allows exploration with investment – Easier for startup – Easier to get approved© Copyright 2011 EMC Corporation. All rights reserved. 41

Pre-packaged virtual machines • Templates on an application scale – Security model – Best practices • Focus on usage (on-going) instead of installation • Local versions and response time • Instant gratification© Copyright 2011 EMC Corporation. All rights reserved. 42

Outreach • SIGCSE – Association of Computing Machinery (ACM) teaching section • Research – Beyond Social media to formal • Integration into bibliographic database – As critical in academia as FDA regulations to drug companies – Some open source examples (Drupal)© Copyright 2011 EMC Corporation. All rights reserved. 44

Content Mgt Service Courses• Database applications other than SAP• Computer Forensics and Security• Programming• Writing and Research for English• Health Services© Copyright 2011 EMC Corporation. All rights reserved. 46

Strategies to introduce • Curriculums change slowly – Special topics seminar – Link to mobile and cloud – Seminars – internships (beyond EMC storage) – Part of a minor© Copyright 2011 EMC Corporation. All rights reserved. 48

Develop a Text Book • Framework for the less experienced instructor • Connected to online resources • Provides context • Ebook format for easy updates© Copyright 2011 EMC Corporation. All rights reserved. 49

Great Thoughts at Momentum • First Love theory • Put a QR code on my cards – Goes to my site and records your contact info • Business content management tools are built for text, to handle information that has a workflow or been processed • Family content mgt – unprocessed like image and video • Cloud – security = disaster© Copyright 2011 EMC Corporation. All rights reserved. 52

Contact information • Partner and contribute – Textbook chapters on topics – Curriculum materials – Research partners – Consulting www.ann-mariehorcher.com @momisageek horcheram@gmail.com horcher@nova.edu© Copyright 2011 EMC Corporation. All rights reserved. 53

Content Management in Universities

by Rajesh Nambiar on Oct 21, 2011

Accessibility

Categories

Upload Details

Usage Rights

Statistics

Content Management in Universities Presentation Transcript