Introducing Refwork @ Drexel


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How librarians introduced the citation management service RefWorks to users at Drexel University in 2004-current.

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  • Introducing Refwork @ Drexel

    1. 1. Introducing RefWorks to the Drexel Community Tim Siftar Information Services Librarian July 17, 2008
    2. 2. Outline <ul><li>Why? </li></ul><ul><li>Context </li></ul><ul><li>Questions we asked ourselves </li></ul><ul><li>Promoting RefWorks </li></ul><ul><li>Measuring success </li></ul>
    3. 3. Why? Why now? Why us? <ul><li>Why? </li></ul><ul><ul><li>Convenience </li></ul></ul><ul><ul><li>Plagiarism prevention </li></ul></ul><ul><li>Why now? </li></ul><ul><ul><li>Growing student body & demand </li></ul></ul><ul><ul><li>New, better-priced option, user-friendly </li></ul></ul><ul><li>Why us? </li></ul><ul><ul><li>“ Library” issue – not computing services </li></ul></ul><ul><ul><li>Chance to “shine” </li></ul></ul>
    4. 4. Drexel Context “ Drexel University 1995-2007 Enrollment Trends,” Drexel Enrollment Management Office 2007.
    5. 5. Drexel Context “ Drexel University 1995-2007 Enrollment Trends,” Drexel Enrollment Management Office 2007.
    6. 6. Citation Management Support 2003 2004 2005 2006 2007 2008 nothing SFX import to RefWorks
    7. 7. Questions we asked ourselves <ul><li>Did our users need it? </li></ul><ul><li>How to promote? </li></ul><ul><li>How to train? </li></ul><ul><li>How to support? </li></ul>
    8. 8. Promoting: literature <ul><li>RefWorks handouts (went fast) </li></ul><ul><li>Text tipsheets (too much text?) </li></ul><ul><li>Exhibit “Never type a bibliography again” </li></ul><ul><li>“ Library Lifesavers” bookmark – just the facts </li></ul><ul><li>Online tipsheet: </li></ul><ul><li> </li></ul>
    9. 9. Promoting: communications <ul><li>Short emails & newsletter articles </li></ul><ul><li>Announcements to faculty & staff </li></ul><ul><li>Tabling events on campus (raffle entry if signed up) </li></ul><ul><li>Front page website “quick-link” </li></ul>
    10. 10. Promoting: instruction <ul><li>Mention during required freshman research instruction (some quick demo) </li></ul><ul><li>Hand’s-on training during subject librarian orientations (10-40 minute) </li></ul><ul><li>Self-guided Powerpoint screenshot & Camtasia streamed video versions </li></ul><ul><li>Integrate into overall librarian message </li></ul>Web-based examples: Tutorial: Powerpoints:
    11. 11. Promoting: in the curriculum <ul><li>Required in Freshman Engineering Design (~700 students) </li></ul><ul><ul><li> ENGR101 - individual assignment </li></ul></ul><ul><ul><li> ENGR102-ENGR103 - group design projects use it for sharing references </li></ul></ul>Source: Jay Bhatt, Drexel Engineering Librarian
    12. 12. Promoting: to admin staff <ul><li>Departmental bibliographies input via RefWorks & promoted via RefShare </li></ul><ul><li>Research assistants deliver work as RefWorks list </li></ul>
    13. 13. Promoting: how we sell it <ul><li>Demo database import and bibliography generation for the quick sell. </li></ul><ul><li>Stability & convenience of SFX links to full text. </li></ul><ul><li>“Write-n-Cite” integration with MSWord. </li></ul><ul><li>Shared workspace good for project teams. </li></ul>
    14. 14. Promoting: via library tech
    15. 15. Support <ul><li>Train all Ref Desk staff on basics . </li></ul><ul><li>One or two “champions” to cover finer points and get listed for tech support. </li></ul><ul><li>Offer “brown bag” overview for computing services tech support. </li></ul><ul><li>Promote excellent RefWorks tutorial & help. </li></ul>
    16. 16. Measuring success Total Users = 8,489
    17. 17. Measuring success Total Users Total Users = 8,489
    18. 18. Measuring success Total Refs = 200,516
    19. 19. Measuring success n=5117 (July 2008)
    20. 20. Going forward? <ul><li>Zotero “sync preview” - web-hosted option </li></ul><ul><li> </li></ul><ul><li>“ Papers” – http:// /papers/ (mac) </li></ul><ul><li>EndNote Web - http:// / </li></ul><ul><li>More? </li></ul><ul><li> </li></ul>
    21. 21. Brainstorming! <ul><li>Follow up questions? </li></ul><ul><li>[email_address] </li></ul><ul><li>215-895-2762 </li></ul>