BA 101 Introduction to Business 2. Ethics and Social Responsibility

What is Ethical Behavior? Competing Fairly and Honestly Communicating Truthfully Not Harming Others

Factors Influencing Ethical Behavior Cultural Differences Knowledge Corporate Behavior Reporting Systems

Ethical Situations Ethical Dilemma Ethical Lapse

Early 20 th Century Middle 20 th Century Early 21 st Century Maximize Profits Provide Jobs and Pay Taxes Balance Ethics and Profits Social Responsibility in Business

Balancing Business and Stakeholders’ Rights Business Safe Products Product Choice Consumers Informed Purchase Employees Equity Health & Safety Investors Profits Fair Disclosure Society Clean Environment

Corporate Social Responsibility Social Audits Cause-Related Marketing Philanthropy Recycling Programs Medical Research Worthy Causes Charities Humanitarian Aid Education

Responsibility to Society and the Environment Natural Resources and Pollution Environmental Activism Business Environment Consumers

Pervasiveness of Pollution Industrial Discharges Vehicle Emissions Chemical Spills

Business Efforts to Reduce Pollution Environmental Issues Environmental Staff Performance Expectations Performance Rewards Long-Term Cost Product Development Supplier Expectations Training and Awareness

Responsibility Toward Consumers Freedom of Choice Right to Be Heard Accurate Information Product Safety

Freedom of Choice

Right to Be Heard

Accurate Information

Product Safety

Responsibility Toward Investors Fair Profit Distribution Ethical Behavior Social Responsibility

Responsibility Toward Employees Equal Employment Opportunity Affirmative Action Occupational Health and Safety Americans with Disabilities Act

Global Ethics and Social Responsibility Bribery Environmental Abuse Unscrupulous Business Practices