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Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
Emotional Intelligence
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Emotional Intelligence

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Emotional Intelligence

Emotional Intelligence

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  • 1. EQ is measuring individual’s capacity for successes . E intelligence only describes attributes that are distinct from, but at the same time complimentary to academic / cognitive intelligence. DIFFERENCE BETWEEN EQ & EI. EQ  Can predict whether a person would be successful in life or in his work. EI  Is some thing that can be consciously learnt, imbibed and improved through self observance, introspection and experience. EQ level is not fixed genetically nor does it stays static. EMOTIONAL INTELLIGENCE
  • 2. “ Emotional intelligence” refers to the capacity for recognizing ones own feelings and those of others, for managing emotions well in ourselves and in our relationships” According to Mayer and Salovey: “ Emotional intelligence allows us to think more creatively and to use our emotions to solve problems. Emotional intelligence probably overlaps to some extent with general intelligence. The emotionally intelligent is skilled in four areas: Identifying emotions, using emotions, understanding emotions, and regulating emotions ” According to Robert Cooper and Ayman Sawaf “ Emotional intelligence is the ability to sense, understand and effectively apply the power and acumen of emotions as a source of human energy, information and influence. Emotional intelligence emergence not from the musings of rarefied intellect but from the workings of the human heart”
  • 3. EMOTIONAL COMPETENCE
    • Emotional Competence is a learned capability based on emotional intelligence that results from outstanding performance in anything you do. It consists of :
    • Personal Competence.
    • Social skills / Competence.
    • The level of your emotional intelligence determines your potential for learning practical skills based on self- awareness, motivation, self-regulation, empathy and adeptness in relationships.
  • 4. EMOTIONAL COMPETENCE PERSONAL COMPETENCE SOCIAL COMPETENCE SELF AWARENESS STRESS MANAGEMENT SELF REGULATION MOTIVATION
    • Emotional Awareness
    • Self Assessment
    • Self Confidence
    • Self Control
    • Trustworthiness
    • Conscientiousness
    • Attitude
    • Innovation
    • Achievement drive
    • Commitment
    • Initiative
    • Optimism
    • Happiness
    • Identifying Stress
    • Stress Tolerance
    SOCIAL SKILLS SOCIAL RESPONSIBILITY EMPATHY
    • Understanding Others
    • Developing Others
    • Leveraging Diversity
    • Political Awareness
    • Communication
    • Influence
    • Conflict Management
    • Leadership
    • Change Catalyst
    • Problem Solving
    • Building Relationships
    • Collaboration & Co-operation
    • Team Capabilities
    Feeling of indebtedness to society
  • 5.
    • THE COMPETENCE INCLUDES:
        • SELF AWARENESS
        • SELF REGULATION
        • MOTIVATION
        • STRESS MANAGEMENT
    PERSONAL COMPETENCE
  • 6. SELF AWARENESS
    • EMOTIONAL AWARENESS.
    • SELF ASSESSMENT.
    • SELF CONFIDENCE.
  • 7. EMOTIONAL AWARENESS IS THE ABILITY TO:
    • RECOGNIZE YOUR FEELINGS / EMOTIONS
    • DIFFERENTIATE BETWEEN THEM
    • IDENTIFY WHAT EMOTION YOU ARE FEELING AND WHY
    • KNOW WHAT CAUSED THE FEELINGS
    • RECOGNIZE HOW THEY AFFECT YOUR PERFORMANCE
    • USE YOUR VALUES TO GUIDE DECISION-MAKING
  • 8. THIS INVOLVES KNOWING YOUR INNER RESOURCES, ABILITIES AND LIMITATIONS. HERE YOU SHOULD AIM TO ACHIEVE THE FOLLOWING: SELF ASSESSMENT
    • BE AWARE OF YOUR STRENGTHS AND WEAKNESS
    • BE REFLECTIVE OF THINGS YOU DO OR HAPPEN TO YOU
    • LEARN FROM YOUR EXPERIENCE
    • BE OPEN TO FEEDBACK, NEW PERSPECTIVE, NEW IDEAS, CONTINUOUS LEARNING AND SELF DEVELOPMENT
    • BE ABLE TO SHOW A SENSE OF HUMOUR AND PERSPECTIVE ABOUT YOURSELF
  • 9.
    • PRESENT THEMSELVES WITH SELF-ASSURANCE.
    • ARE NOT AVERSE TO VOICING VIEWS THAT ARE UNPOPULAR.
    • CAN TAKE THE RISK OF TAKING A FIRM STAND ON WHAT IS RIGHT.
    • ARE ABLE TO TAKE SOUND DECISIONS INSPITE OF OPPOSITION, UNCERTAINTIES AND PRESSURES.
    SELF CONFIDENCE
  • 10.
    • BECOME INDEPENDENT
    • BECOME ASSERTIVE
    • HAVE SELF-REGARD
    • CAN SELF-ACTUALISE
    WHEN YOU HAVE SELF-CONFIDENCE YOU WILL SEE THAT YOU:
  • 11.
    • SELF – CONTROL
    • TRUSTWORTHINESS
    • CONSCIENTIOUSNESS
    • ATTITUDE
    • INNOVATION
    SELF REGULATION
  • 12.
    • MANAGE THEIR IMPULSIVE FEELINGS AND DISTRESSING EMOTIONS WELL.
    • STAY CALM, COLLECTED AND POSITIVE EVEN IN STRESSING OR CHAOTIC MOMENTS.
    • STAY FOCUSSED AND ARE ABLE TO THINK WITH A CLEAR AND COOL HEAD EVEN WHEN UNDER TREMENDOUS PRESSURE.
    SELF – CONTROL
  • 13.
    • ACT ETHICAL AND ARE ABOVE REPROACH
    • BUILD TRUST BY BEING RELIABLE
    • ARE NOT AFRAID TO ADMIT THEIR MISTAKES
    TRUSTWORTHINESS
  • 14.
    • MEET COMMITMENTS AND KEEP PROMISES
    • MAKE THEMSELVES ACCOUNTABLE FOR MEETING THEIR OBJECTIVES
    • ARE ORGANISED AND CAREFUL IN THEIR WORK
    • FOLLOW THE RULES
    • ARE SELF-DISCIPLINED
    CONSCIENTIOUSNESS
  • 15.
    • HANDLE MULTIPLE DEMANDS, SHIFTING PRIORITIES AND RAPID CHANGE, VERY SMOOTHLY AND FLUIDLY.
    • ADAPT THEIR RESPONSES AND TACTICS TO FIT THE CIRCUMSTANCES.
    • ARE FLEXIBLE IN BOW THEY VIEW EVENTS.
    • ARE COMFORTABLE WITH CHANGE
    • ARE PROBLEM-SOLVERS
    • OBJECTIVELY VIEW ANY SITUATION, SEEING IT AS IT IS RATHER THEN THE WAY THEY WISH OR FEAR THE SAME TO BE.
    ATTITUDE
  • 16.
    • SEEK OUT NEW IDEAS FROM DIFFERENT SOURCES
    • WELCOME ORIGINAL SOLUTIONS TO PROBLEMS
    • GENERATE NEW IDEAS
    • INCORPORATE FRESH PERSPECTIVES AND RISK FACTORS IN THEIR THINKING.
    INNOVATION
  • 17.
    • THE FOUR THINGS THAT CAN ACT AS A DETTERENT TO CREATIVITY AND AT TIME EVEN PUT OUT THE CREATIVE SPARK ARE:
    • SURVEILLANCE
    • EVALUATION
    • OVER CONTROL
    • RELENTLESS DEADLINES

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