EQ is measuring individual’s capacity for successes . E intelligence only describes attributes that are distinct from, but at the same time complimentary to academic / cognitive intelligence. DIFFERENCE BETWEEN EQ & EI. EQ  Can predict whether a person would be successful in life or in his work. EI  Is some thing that can be consciously learnt, imbibed and improved through self observance, introspection and experience. EQ level is not fixed genetically nor does it stays static. EMOTIONAL INTELLIGENCE

“ Emotional intelligence” refers to the capacity for recognizing ones own feelings and those of others, for managing emotions well in ourselves and in our relationships” According to Mayer and Salovey: “ Emotional intelligence allows us to think more creatively and to use our emotions to solve problems. Emotional intelligence probably overlaps to some extent with general intelligence. The emotionally intelligent is skilled in four areas: Identifying emotions, using emotions, understanding emotions, and regulating emotions ” According to Robert Cooper and Ayman Sawaf “ Emotional intelligence is the ability to sense, understand and effectively apply the power and acumen of emotions as a source of human energy, information and influence. Emotional intelligence emergence not from the musings of rarefied intellect but from the workings of the human heart”

EMOTIONAL COMPETENCE Emotional Competence is a learned capability based on emotional intelligence that results from outstanding performance in anything you do. It consists of : Personal Competence. Social skills / Competence. The level of your emotional intelligence determines your potential for learning practical skills based on self- awareness, motivation, self-regulation, empathy and adeptness in relationships.

Emotional Competence is a learned capability based on emotional intelligence that results from outstanding performance in anything you do. It consists of :

Personal Competence.

Social skills / Competence.

The level of your emotional intelligence determines your potential for learning practical skills based on self- awareness, motivation, self-regulation, empathy and adeptness in relationships.

EMOTIONAL COMPETENCE PERSONAL COMPETENCE SOCIAL COMPETENCE SELF AWARENESS STRESS MANAGEMENT SELF REGULATION MOTIVATION Emotional Awareness Self Assessment Self Confidence Self Control Trustworthiness Conscientiousness Attitude Innovation Achievement drive Commitment Initiative Optimism Happiness Identifying Stress Stress Tolerance SOCIAL SKILLS SOCIAL RESPONSIBILITY EMPATHY Understanding Others Developing Others Leveraging Diversity Political Awareness Communication Influence Conflict Management Leadership Change Catalyst Problem Solving Building Relationships Collaboration & Co-operation Team Capabilities Feeling of indebtedness to society

Emotional Awareness

Self Assessment

Self Confidence

Self Control

Trustworthiness

Conscientiousness

Attitude

Innovation

Achievement drive

Commitment

Initiative

Optimism

Happiness

Identifying Stress

Stress Tolerance

Understanding Others

Developing Others

Leveraging Diversity

Political Awareness

Communication

Influence

Conflict Management

Leadership

Change Catalyst

Problem Solving

Building Relationships

Collaboration & Co-operation

Team Capabilities

THE COMPETENCE INCLUDES: SELF AWARENESS SELF REGULATION MOTIVATION STRESS MANAGEMENT PERSONAL COMPETENCE

THE COMPETENCE INCLUDES:

SELF AWARENESS

SELF REGULATION

MOTIVATION

STRESS MANAGEMENT

SELF AWARENESS EMOTIONAL AWARENESS. SELF ASSESSMENT. SELF CONFIDENCE.

EMOTIONAL AWARENESS.

SELF ASSESSMENT.

SELF CONFIDENCE.

EMOTIONAL AWARENESS IS THE ABILITY TO: RECOGNIZE YOUR FEELINGS / EMOTIONS DIFFERENTIATE BETWEEN THEM IDENTIFY WHAT EMOTION YOU ARE FEELING AND WHY KNOW WHAT CAUSED THE FEELINGS RECOGNIZE HOW THEY AFFECT YOUR PERFORMANCE USE YOUR VALUES TO GUIDE DECISION-MAKING

RECOGNIZE YOUR FEELINGS / EMOTIONS

DIFFERENTIATE BETWEEN THEM

IDENTIFY WHAT EMOTION YOU ARE FEELING AND WHY

KNOW WHAT CAUSED THE FEELINGS

RECOGNIZE HOW THEY AFFECT YOUR PERFORMANCE

USE YOUR VALUES TO GUIDE DECISION-MAKING

THIS INVOLVES KNOWING YOUR INNER RESOURCES, ABILITIES AND LIMITATIONS. HERE YOU SHOULD AIM TO ACHIEVE THE FOLLOWING: SELF ASSESSMENT BE AWARE OF YOUR STRENGTHS AND WEAKNESS BE REFLECTIVE OF THINGS YOU DO OR HAPPEN TO YOU LEARN FROM YOUR EXPERIENCE BE OPEN TO FEEDBACK, NEW PERSPECTIVE, NEW IDEAS, CONTINUOUS LEARNING AND SELF DEVELOPMENT BE ABLE TO SHOW A SENSE OF HUMOUR AND PERSPECTIVE ABOUT YOURSELF

BE AWARE OF YOUR STRENGTHS AND WEAKNESS

BE REFLECTIVE OF THINGS YOU DO OR HAPPEN TO YOU

LEARN FROM YOUR EXPERIENCE

BE OPEN TO FEEDBACK, NEW PERSPECTIVE, NEW IDEAS, CONTINUOUS LEARNING AND SELF DEVELOPMENT

BE ABLE TO SHOW A SENSE OF HUMOUR AND PERSPECTIVE ABOUT YOURSELF

PRESENT THEMSELVES WITH SELF-ASSURANCE. ARE NOT AVERSE TO VOICING VIEWS THAT ARE UNPOPULAR. CAN TAKE THE RISK OF TAKING A FIRM STAND ON WHAT IS RIGHT. ARE ABLE TO TAKE SOUND DECISIONS INSPITE OF OPPOSITION, UNCERTAINTIES AND PRESSURES. SELF CONFIDENCE

PRESENT THEMSELVES WITH SELF-ASSURANCE.

ARE NOT AVERSE TO VOICING VIEWS THAT ARE UNPOPULAR.

CAN TAKE THE RISK OF TAKING A FIRM STAND ON WHAT IS RIGHT.

ARE ABLE TO TAKE SOUND DECISIONS INSPITE OF OPPOSITION, UNCERTAINTIES AND PRESSURES.

BECOME INDEPENDENT BECOME ASSERTIVE HAVE SELF-REGARD CAN SELF-ACTUALISE WHEN YOU HAVE SELF-CONFIDENCE YOU WILL SEE THAT YOU:

BECOME INDEPENDENT

BECOME ASSERTIVE

HAVE SELF-REGARD

CAN SELF-ACTUALISE

SELF – CONTROL TRUSTWORTHINESS CONSCIENTIOUSNESS ATTITUDE INNOVATION SELF REGULATION

SELF – CONTROL

TRUSTWORTHINESS

CONSCIENTIOUSNESS

ATTITUDE

INNOVATION

MANAGE THEIR IMPULSIVE FEELINGS AND DISTRESSING EMOTIONS WELL. STAY CALM, COLLECTED AND POSITIVE EVEN IN STRESSING OR CHAOTIC MOMENTS. STAY FOCUSSED AND ARE ABLE TO THINK WITH A CLEAR AND COOL HEAD EVEN WHEN UNDER TREMENDOUS PRESSURE. SELF – CONTROL

MANAGE THEIR IMPULSIVE FEELINGS AND DISTRESSING EMOTIONS WELL.

STAY CALM, COLLECTED AND POSITIVE EVEN IN STRESSING OR CHAOTIC MOMENTS.

STAY FOCUSSED AND ARE ABLE TO THINK WITH A CLEAR AND COOL HEAD EVEN WHEN UNDER TREMENDOUS PRESSURE.

ACT ETHICAL AND ARE ABOVE REPROACH BUILD TRUST BY BEING RELIABLE ARE NOT AFRAID TO ADMIT THEIR MISTAKES TRUSTWORTHINESS

ACT ETHICAL AND ARE ABOVE REPROACH

BUILD TRUST BY BEING RELIABLE

ARE NOT AFRAID TO ADMIT THEIR MISTAKES

MEET COMMITMENTS AND KEEP PROMISES MAKE THEMSELVES ACCOUNTABLE FOR MEETING THEIR OBJECTIVES ARE ORGANISED AND CAREFUL IN THEIR WORK FOLLOW THE RULES ARE SELF-DISCIPLINED CONSCIENTIOUSNESS

MEET COMMITMENTS AND KEEP PROMISES

MAKE THEMSELVES ACCOUNTABLE FOR MEETING THEIR OBJECTIVES

ARE ORGANISED AND CAREFUL IN THEIR WORK

FOLLOW THE RULES

ARE SELF-DISCIPLINED

HANDLE MULTIPLE DEMANDS, SHIFTING PRIORITIES AND RAPID CHANGE, VERY SMOOTHLY AND FLUIDLY. ADAPT THEIR RESPONSES AND TACTICS TO FIT THE CIRCUMSTANCES. ARE FLEXIBLE IN BOW THEY VIEW EVENTS. ARE COMFORTABLE WITH CHANGE ARE PROBLEM-SOLVERS OBJECTIVELY VIEW ANY SITUATION, SEEING IT AS IT IS RATHER THEN THE WAY THEY WISH OR FEAR THE SAME TO BE. ATTITUDE

HANDLE MULTIPLE DEMANDS, SHIFTING PRIORITIES AND RAPID CHANGE, VERY SMOOTHLY AND FLUIDLY.

ADAPT THEIR RESPONSES AND TACTICS TO FIT THE CIRCUMSTANCES.

ARE FLEXIBLE IN BOW THEY VIEW EVENTS.

ARE COMFORTABLE WITH CHANGE

ARE PROBLEM-SOLVERS

OBJECTIVELY VIEW ANY SITUATION, SEEING IT AS IT IS RATHER THEN THE WAY THEY WISH OR FEAR THE SAME TO BE.

SEEK OUT NEW IDEAS FROM DIFFERENT SOURCES WELCOME ORIGINAL SOLUTIONS TO PROBLEMS GENERATE NEW IDEAS INCORPORATE FRESH PERSPECTIVES AND RISK FACTORS IN THEIR THINKING. INNOVATION

SEEK OUT NEW IDEAS FROM DIFFERENT SOURCES

WELCOME ORIGINAL SOLUTIONS TO PROBLEMS

GENERATE NEW IDEAS

INCORPORATE FRESH PERSPECTIVES AND RISK FACTORS IN THEIR THINKING.

THE FOUR THINGS THAT CAN ACT AS A DETTERENT TO CREATIVITY AND AT TIME EVEN PUT OUT THE CREATIVE SPARK ARE: SURVEILLANCE EVALUATION OVER CONTROL RELENTLESS DEADLINES

THE FOUR THINGS THAT CAN ACT AS A DETTERENT TO CREATIVITY AND AT TIME EVEN PUT OUT THE CREATIVE SPARK ARE:

SURVEILLANCE

EVALUATION

OVER CONTROL

RELENTLESS DEADLINES