Children and the telephone ( When a child is alone in the house, it is not a matter of courtesy to know who is calling – it is a matter of safety.) “ He’s not available just now – may he return your call?”
Invitations by telephone – Say: “Hi, Devina, we’re having a few people in Saturday night for dinner and bridge / dance. Can you and Chetan come?”
Terminating telephone calls – under ordinary circumstances the person who originates the call is the one who terminates it.
Obscene calls – the best way to handle the occasional obscene call is to quietly hang up immediately. Don’t give the caller the satisfaction of hearing you become upset or of slamming the phone down.
As you mind the more obvious P's and Q's of telephone manners, adopting the three practices below help you make an even better impression.
Hold Back On First Names.
Go Easy On “YOU”
INTERNET ETIQUETTE 1. NEVER FORGET THAT THE PERSON ON THE OTHER SIDE IS HUMAN. 2. BE CAREFUL WHAT YOU SAY ABOUT OTHERS 3. BE BRIEF. 4. USE DESCRIPTIVE TITLES. 5. BE CAREFUL WITH HUMOR AND SARCASM. 6. ONLY POST A MESSAGE ONCE. 7. PLEASE ROTATE MESSAGES WITH QUESTIONABLE CONTENT. 8. SUMMARIZE YOUR FOLLOW UP. 9. USE MAIL, DONT POST A FOLLOW UP. 10. READ ALL FOLLOW-UPS AND DONT REPEAT WHATS BEEN SAID. 11. CITE APPROPRIATE REFERENCES.