SlideShare is now on Android. 15 million presentations at your fingertips.  Get the app

×
  • Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
 

Customer Satisfaction And Service Quality

by Territory Manager at Wockhardt Ltd. on Jan 31, 2009

  • 32,984 views

Customer Satisfaction And Service Quality

Customer Satisfaction And Service Quality

Statistics

Views

Total Views
32,984
Views on SlideShare
32,876
Embed Views
108

Actions

Likes
24
Downloads
3,159
Comments
8

3 Embeds 108

http://www.slideshare.net 100
http://virtualdossiergba6.blogspot.com 5
http://virtualdossiergba6.blogspot.ru 3

Accessibility

Categories

Upload Details

Uploaded via SlideShare as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel

18 of 8 previous next Post a comment

  • Isidrobuenaobra Isidro Buenaobra at Isidro Buenaobra This is good to the next level of information pertaining to service quality, keep it up Siddharth Nath 2 months ago
    Are you sure you want to
    Your message goes here
    Processing…
  • NaingWinSoe Naing Win Soe thanks for sharing. 9 months ago
    Are you sure you want to
    Your message goes here
    Processing…
  • nabilahsukiman Nabil Shim at Universiti Teknologi Malaysia (UTM) tq..it helping me to find the detail explaination :) 1 year ago
    Are you sure you want to
    Your message goes here
    Processing…
  • rania32 rania32 thank you 1 year ago
    Are you sure you want to
    Your message goes here
    Processing…
  • gdverma gdverma i am diploma (1965.68 batch) 3 years electrical engineering. I am a prcatical lion, article made contains my views, but each word needs example the way implemented in my 42 years professional life, served service and manufacturing industries, sales remained part of job profile. 1 year ago
    Are you sure you want to
    Your message goes here
    Processing…
  • JimMcNeill Sweet TLC Ltd at Sweet TLC Ltd thanks for sharing.
    Jim
    4 years ago
    Are you sure you want to
    Your message goes here
    Processing…
  • shariq.karim shariq.karim Hi,
    Good presentation with ample of knowledge gathered in a organized way. But the book refernces they have quoted in the presentation!!
    Can you guide which book you are referring and how to get that online if possible?

    Regards,

    Shariq
    4 years ago
    Are you sure you want to
    Your message goes here
    Processing…
  • chongwei1986 chongwei1986 Thank you. Very detail in the theory 5 years ago
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Customer Satisfaction And Service Quality Customer Satisfaction And Service Quality Presentation Transcript