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Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
Trransaction analysis 2
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Trransaction analysis 2

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  • 1. TRANSACTIONAL ANALYSIS BY: SHWETANSHU GUPTA MBA-TBS-49-2013
  • 2.  INTRODUCTION  PROFOUNDER  SELF AWARENESS  JOHARI WINDOW  EGO STATES  TYPES OF EGO STATES  AIM OF TA  LIFE POSITIONS  TRANSACTION  STROKING  GAMES  NEED FOR GAMES  IMPORTANCE OF TA
  • 3. INTRODUCTION ANALYSIS OF SOCIAL TRANSACTIONS, INTERPERSONAL BEHAVIOUR. SOCIAL TRANSACTION - PEOPLE INTERACTION. STUDY OF MOVES PEOPLE MAKE IN THEIR DEALINGS. • PEOPLE THINK, LIKE THEY DO • PEOPLE ACT, LIKE THEY DO • INTERACTION WITH OTHERS A MODEL FOR EXPLAINING WHY AND HOW:
  • 4. PROFOUNDER- ERIC BERNE • ACCORDING TO HIM - OUR BRAIN- • DETERMINES WHAT WE THINK AND HOW WE ACT. • IT CONSISTS OF DIFFERENT PERSONALITIES. • ACTS LIKE A TAPE RECORDER WHILE RECORDING.
  • 5. SELF AWARENESS Self is core of personality pattern which provides interaction. Joseph Luft and Harrington Ingham - Johari window diagram.
  • 6. JOHARI WINDOW
  • 7. EGO STATES
  • 8. PERSONALITY IS CONTROLLED AND SHAPED BY THE EGO WHICH DOMINATES THE PERSON PRIMARILY
  • 9. TYPES OF EGO STATE
  • 10. PARENT EGO STATE • It incorporates the attitude, behaviours of all emotionally significant people who serve as parent figure when individual was child. • Values and behaviour recorded becomes basic values of the personality.
  • 11. Two Types of Parent Ego- • Nurturing parent ego – nurturing behaviour , very caring, very compromising, loving, Sympathetic , kind, forgiving • Critical Parent Ego-A punishing personality, criticise , prejudice, finds fault, disapproves. • Each individual has mixture of both nurturing and critical parent ego states.
  • 12. CHARACTERSTICS OF PARENT  Overprotective  Upright (always right)  References to rules and laws,  Wagging Finger  Dos and Don‟t  Reliance on the ways that were successful in the past  Teaching
  • 13. CHILD EGO STATE CHILD-LIKE; REFLECTS THE LITTLE BOY/GIRL THAT NEVER GROWS UP. IS FUN-LOVING, AFFECTIONATE, SELFISH, MEAN, PLAYFUL SPONTANEOUS
  • 14. THE NEGATIVE ASPECT OF THE ADAPTED CHILD INVOLVES OVERADAPTING WHEREIN WE GIVE UP OUR POWER AND DISCOUNT OUR VALUE, WORTH, AND DIGNITY. THE POSITIVE ASPECT OF THE ADAPTED CHILD IS THAT WE RESPOND APPROPRIATELY IN SOCIAL SITUATIONS. THE NEGATIVE ASPECT OF THE NATURAL CHILD IS TO BE IMPULSIVE TO THE DEGREE OUR SAFETY IS COMPROMISED. THE POSITIVE ASPECTS OF THE NATURAL CHILD ARE THE SPONTANEOUS, EVER SO LOVABLE, LOVING AND CHARMING PARTS OF ALL OF US. TYPES OF CHILD EGO
  • 15. CHARACTERISTICS OF CHILD Seeing, hearing, touching Experience joy /frustration Wish /fantasise Feels internally Spontaneous
  • 16. ADULT-EGO STATE • Based on reasoning, seeking and providing • View people as equal, worthy • Updates the parent data regarding what is valid and what is not • Updates child data to determine which feelings should be expressed and which shouldn't
  • 17. CHARACTERISTICS OF ADULT Estimations Evaluation Storing Data Figuring out Exploring Testing
  • 18. Parent is our 'Taught' concept of life Adult is our 'Thought' concept of life Child is our 'Felt' concept of life In Simple Words:
  • 19. AIM OF TA A major focus of TA is determining which ego state(s) a person is using. The theory outlines how we have developed and treat ourselves. Thus, TA is a social psychology and a method to improve communication.
  • 20. LIFE POSITIONS  Are windows on the world or the glasses through which we see the world.  He thinks there are four possible life positions  I‟m not OK, You‟re OK  I‟m not OK, You‟re not OK  I‟m OK, You‟re not OK  I‟m OK, You‟re OK
  • 21.  Berne believes that everyone is born in the same Life Position I‟m not OK, You‟re OK  The reason you are not OK when you are born is because you are dependent on others for all your needs. They are OK, because they have the ability to satisfy their own needs and your needs. I AM NOT OK, YOU ARE OK
  • 22. I AM NOT OK, YOU ARE NOT OK  Life, which in the first year had some comforts, now has none. By the end of the first year something significant has happened to the child. He is walking. He no longer has to be picked up. It means that his 'babying' days are over. The stroking ceases entirely.  In addition punishments come harder and more often
  • 23. I AM OK , YOU ARE NOT OK  It is the position of people who project their problems onto others and blame them, put them down, and criticize them.  Results when a person is ignored too much as child.  Lack trust, confidence, talent.
  • 24. I AM OK, YOU ARE OK  Occurs when person has ok feelings.  Feels life as worth living,  This position is characterized by an attitude of trust and openness, a willingness to give and take, and an acceptance of others as they are.  People are close to themselves and to others. There are no losers, only winners.
  • 25. TRANSACTION  WHEN PEOPLE INTERACT WITH EACH OTHER.  TYPES-  COMPLEMENTARY TRANSACTIONS  CROSSED TRANSACTIONS  ULTERIOR TRANSACTIONS -  ANGULAR  DUPLEX
  • 26. COMPLEMENTARY TRANSACTION  BOTH PERSONS ARE OPERATING FROM THE SAME EGO STATE (CHILD:CHILD) OR FROM COMPLEMENTARY EGO STATES (PARENT:CHILD OR ADULT:PARENT).  COMMUNICATION LINES ARE PARALLEL.  SMOOTH TYPE OF INTERACTION
  • 27. EXAMPLES:
  • 28. CROSSED TRANSACTION  AN INAPPROPRIATE EGO STATE IS ACTIVATED, PRODUCING AN UNEXPECTED RESPONSE.  CROSSED TRANSACTIONS HURT.  WHEN THEY OCCUR, PEOPLE TEND TO WITHDRAW FROM EACH OTHER OR SWITCH TOPICS.  LINES ARE CROSSED.
  • 29. EXAMPLES:
  • 30. ULTERIOR TRANSACTION  DOUBLE MEANING INTERACTIONS.  MOST COMPLEX AND SUBTLE.  TWO MESSAGES ARE SENT, ONE OVERT, THE OTHER IMPLIED AND UNSPOKEN.
  • 31. ANGULAR TRANSACTION
  • 32. DUPLEX TRANSACTION You are wearing a nice shirt Thanks. Its LEVIS
  • 33. STROKING  A stroke is any act of recognition or source of stimulation.  Verbal or physical recognition for certain behaviours.  Strokes result in the collection of either good or bad feelings, known as stamps.  When enough stamps are collected, they cash them in on behaviour.  Healthy people give and receive positive strokes most often.
  • 34. TYPES OF STROKES Verbal Non-verbal Positive Negative Conditional Un-conditional
  • 35. Conditional strokes say “I will like you if and when you are a certain way”; they are received for doing something. Unconditional strokes say “I am willing to accept you for who you are and for being who you are, and we can negotiate our differences.” Positive strokes say “I like you,” and they may be expressed by warm physical touches, accepting words, appreciation, a smile, and friendly gestures. Negative strokes say “I don’t like you,” and they too can be expressed both verbally and nonverbally. Interestingly, negative strokes are considered preferable to no strokes at all—that is, to being ignored.
  • 36.  Berne felt that people in the life position “I‟m not OK, You‟re OK” or “I‟m not OK, You‟re not OK” were people with low self esteem.  He felt that these people find it hard to interact with people in a straightforward way so they play „games‟.  Game is an interaction with a hidden motive where one of the participants is gaining something.
  • 37. HOW DO WE KNOW WE ARE PLAYING A GAME? Repetitive- It “happens to us” over and over again, often with different game partners Predictable - The outcome is predictable, both for game players and “audience” Ulterior transactions - We are not saying what is really going on, or what is really important to us at that moment Negative payoff - We don‟t feel OK at the end of the game Outside Adult consciousness - Games are played between Parent and/or Child ego states. The Adult ego state is not involved. Switch - At some point in the Game there is a switch in communication, which brings confusion
  • 38. CHARACTERS OF GAMES A Persecutor feels superior and belittles other people. His life position is: I am OK, you are not OK (+/-). The Rescuer also looks upon others as being inferior, but reacts by offering help. The life position is: I am OK, you are not OK (+/-) The Victim looks upon himself as being inferior. The life position is: I am not OK, you are OK (-/+)
  • 39. NEED FOR GAMES  TO GET STROKES.  TO STRENGTHEN PSYCHOLOGICAL POSITION.  TO AVOID OR CONTROL INTIMACY
  • 40. IMPORTANCE OF TA  DEVELOPING POSITIVE THINKING  INTERPERSONAL EFFECTIVENESS  MOTIVATION  ORGANIZATIONAL DEVELOPMENT
  • 41. REFERENCES  www.businessballs.com  www.docstoc.com  www.slideshares.com  www.ta-denhaag.nl  Organizational behavior- LM Prasad

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