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E-commerce can be formally defined as technology-mediatedexchanges between parties (individuals, organizations, orboth) as...
oMatching buyers and sellersoFacilitating commercial transactionsoProviding legal infrastructure
SELLER   SELLER                                                          BUYER                                     Bot    ...
BUSINESS                BUSINESS           GOVERNMENTCONSUMER                CONSUMER
Direct interactionFocused sales promotionBuilding customer loyaltyScalabilitySavings in distribution cost
ELEMENT                             BENEFIT• Centralized marketspace           • Neutral and nonaligned with              ...
ADVANTAGESInexpensive costs, big opportunitiesGlobalizationReduced operational costsCustomer convenienceKnowledge man...
CUSTOMER IDENTIFIES A       NEED                SEARCHES FOR THE               PRODUCT, SERVICES TO                  SATIS...
Receives the product or    service (deliverylogistics, inspection and       acceptance)           MAKES PAYMENT           ...
Here is anexample onhow a e-commercedshoppingsite lookslike
ADVANTAGES•SELLING VIA•NEW CONSUMER 2 CONSUMER EXPERTS•PERSON 2 PERSON AUCTION FORMAT•TAKES 20%•OFFERING SITES
Ecommerce
Ecommerce
Ecommerce
Ecommerce
Ecommerce
Ecommerce
Ecommerce
Ecommerce
Ecommerce
Ecommerce
Ecommerce
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Ecommerce

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Transcript of "Ecommerce"

  1. 1. E-commerce can be formally defined as technology-mediatedexchanges between parties (individuals, organizations, orboth) as well as the electronically based intra- or inter-organizational activities that facilitate such exchanges.– JEFFREY F. RAYPORT and BERNARD J. JAWORSKIIt is global. It favours intangible things-ideas, information, andrelationships. And it is intenseley interlinked. These threeattributes produce a new type of marketplace and society,one that is rooted in ubiquitous electroni network. --KEVIN KELLY, New rules for the new economy
  2. 2. oMatching buyers and sellersoFacilitating commercial transactionsoProviding legal infrastructure
  3. 3. SELLER SELLER BUYER Bot Listing BrokerBUYER Auction SELLER Aggregated Community catalogues, di rectories or listing ofBUYER Aggregators offers to Exchange buy/sell Portal Hub SELLER Marketplace Mall SELLER BUYER
  4. 4. BUSINESS BUSINESS GOVERNMENTCONSUMER CONSUMER
  5. 5. Direct interactionFocused sales promotionBuilding customer loyaltyScalabilitySavings in distribution cost
  6. 6. ELEMENT BENEFIT• Centralized marketspace • Neutral and nonaligned with either seller or buyers• Standardized documentation • Users are prequalified and regulated• Price qutoes, price history and • Pricing mechanism is self after-the-sale information regulated provided• Confidential transactions • Clearing and settlement between bussiness services provided
  7. 7. ADVANTAGESInexpensive costs, big opportunitiesGlobalizationReduced operational costsCustomer convenienceKnowledge management
  8. 8. CUSTOMER IDENTIFIES A NEED SEARCHES FOR THE PRODUCT, SERVICES TO SATISFY NEEDS SELECTS A VENDOR c AND NEGOTIATTES A PRICE
  9. 9. Receives the product or service (deliverylogistics, inspection and acceptance) MAKES PAYMENT GETS SERVICE AND WARRANTY CLAIMS
  10. 10. Here is anexample onhow a e-commercedshoppingsite lookslike
  11. 11. ADVANTAGES•SELLING VIA•NEW CONSUMER 2 CONSUMER EXPERTS•PERSON 2 PERSON AUCTION FORMAT•TAKES 20%•OFFERING SITES
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