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  • Rapport- a close and harmonious relation in which the people or groups concerned understand each other’s feeling


  • 1. Career English
    Week 5
  • 2. “Employers generally only look at resumes between 15-40 seconds. You must make sure your resume stand out.”
  • 3. Resume
  • 4. Resume
  • 5. Resume Writing II
    Personal Information*
    Action Verbs
    Work Experience
    Extracurricular Activities*
  • 6. Personal Information
    Height? Weight?
    Marital Status?
    Are these necessary?
  • 7. =Example=
    Shu-Yin Cheng1 University Rd., Tainan 701, Taiwan(06)275-7575 ext.
  • 8. Objective
    What position you will be interested in
    Why they should take a look at your resume
    • Keep it short and concise
    • 9. Include the position you’ll apply for, the name of the employer, and something about yourself what makes you ideal for the job.
  • =Example=
    To obtain a position as an accountant with Company X in order to utilize my skills and education in finance
  • 10. Education
    Degree, Major Expected June 2012
    National Cheng Kung University, Tainan, Taiwan
    ★Spelloutthenamesofthedegreese.g.BA,M.Ed.,Ph.D., …
    Bachelor of Arts/Science
    Doctor of Philosophy
  • 11. =Example=
    Bachelor of Arts in Chinese Literature Expected June 2012National Cheng Kung University, Tainan, Taiwan
  • 12. Experience
    Related Work, Volunteer
  • 13. Work Experience
    Position, mm/yyyy- mm/yyyy
    Employer, city, country
    Accomplishments explain and enlarge tasks performed on the job
    Use $, number, % and demography to describe your role, accomplishments, and contribution
    ↑Month/ Year
    List the most recent position first

    the oldest
  • 14. Work Experience
    Position, mm/yyyy- mm/yyyy
    Employer, city, country
    ★Consider how you …
    made money for the organization
    saved money for the organization
    made things easier for the organization
    saved time for the organization
    ↑Month/ Year
  • 15. UseAction Verbs
  • 16. a list of Action Verbs
  • 17. Howdo you use those “Action Verbs” in resume writing?
  • 18.
  • 19. What are the responsibilities of an assistant?
  • 20. Step 1. Please check the list of action verbs. Step 2. Could you find any category of action verbs which is relating to the skills of an assistant?
    Helping skills, Organizational and detail skills,
    Research skills...
    Possible action verbs are...
  • 21.
  • 22. assistant-> Assist
  • 23.
  • 24.
  • 25. =Example=
    Work Experience
    Assistant to the Chief Executive Officer 06/2008-12/2009Mark Products, Tainan, Taiwan● Coordinated and prioritized the daily activities of the chairman of the board● Performed administrative functions in support of CEO● Arranged and interacted in board of directors meetings● Established and maintained an in-depth file system
  • 26. =Example=
    Action Verbs
    Work Experience
    Assistant to the Chief Executive Officer 06/2008-12/2009Mark Products, Tainan, Taiwan● Coordinatedand prioritized the daily activities of the chairman of the board● Performedadministrative functions in support of CEO● Arrangedand interacted in board of directors meetings● Established and maintained an in-depth file system
  • 27. QuantifyEmployers love numbers.Examples:• Increased sales by 50 percent over the previous year.• Produced total meal sales 20 percent higher than those of the other servers in the restaurant.• Supervised staff of 25.• Served a customer base of 150, the largest on firm's customer-service team.• Managed survey mail-out to 1,000 resident
  • 28. Resume Critique
  • 29.
  • 30. I am not experienced.What should I write?
  • 31. Here's a checklist with some select experience you may possess, but may have forgotten:
    Technologically advanced equipment and tools
    Advanced writing courses
    Computer platforms, software, LAN/WAN capabilities
    Volunteer work, externship, and internship positions
  • 32. (Cont.)
    • Research or college projects (e.g., real or simulated marketing plan for a small business)
    • 33. Special assignments
    • 34. Family business positions
    • 35. Leadership positions, such as coaching
    • 36. Foreign languages
    • 37. ……
  • How do you say… in English?
  • 38.
  • 39. Transferable Skills
    Communication: the skillful expression, transmission and interpretation of knowledge and ideas
    e.g. Speaking effectively, writing concisely, listening attentively, facilitating group discussion, providing appropriate feedback, negotiating, persuading, reporting information, describing feelings,
  • 40. Transferable Skills (Cont.)
    Research and Planning: the search for specific knowledge and they ability to conceptualize future needs and solutions for meeting those needs.
    e.g. Forecasting, predicting, creating ideas, identifying problems, imaging alternatives, identifying resources, gathering information, solving problems, setting goals, defining needs, analyzing…
  • 41. Transferable Skills (Cont.)
    Human Relations: the use of interpersonal skills for resolving conflict, relating to and helping people
    e.g. Developing rapport, being sensitive, listening, conveying feelings, motivation, sharing credit, counseling, cooperating, representing others, perceiving feelings, situations
  • 42. Transferable Skills (Cont.)
    Organization, Management and leadership: the ability to supervise, direct and guide individual the completion of tasks and fulfillment of goals.
    e.g. Initiating new ideas, handling details, coordinating tasks, managing groups, delegating responsibility, teaching, coaching, counseling, promoting change, selling ideas or products, decision making with others, managing conflict
  • 43. Transferable Skills (Cont.)
    Work Survival: the day-to-day skills that assist in promoting effective production and work satisfaction.
    e.g. implementing decisions, cooperating, enforcing policies, being punctual, managing time, attending to detail, meeting goals, accepting responsibility, setting and meeting deadlines, organizing, making decisions
  • 44. References
    Please put references on a separate sheet.
  • 45. Assignment: Resume DUE 10/18/2010 00:00 AM
    Write your first draft of resume and submit it on Moodle. Please refer to my lectures  of Week 3 and 4 and all of the supplement materials when constructing your first draft of resume. 
    ★ Please convert your word document (.doc) into a Portable Document Format (.pdf). 
  • 46. 請把檔名命名為Class03_resume_你的中文名字
  • 47.
  • 48. Download a Save-as PDF add-in from Microsoft Office website
    Go for online free PDF converters
  • 49. MS Office Save-as PDF Add-in
  • 50. Cover Letter
  • 51. “A cover letter introduces you and your resume to potential employers or organizations you seek to join (non-profits, educational institutions, etc). It is the first document an employer sees, so it is often the first impression you will make.”
    Angie Olson, Allen Brizee, Purdue University
  • 52. A Cover Letter Sample p. 34
  • 53. Cover Letter
    • The Introduction
    • 54. The Argument
    • 55. The Closing
  • The Introduction
    Dear Mr. Lin:
    Use “Full name” if you are uncertain of your contact’s gender.
  • 56. The Introduction
    To include:
    • who you are, and why you are writing.
    • 57. how you learned about the position
    • 58. why you are interested in it
  • The Argument
    • To persuade your reader why you are a good fit for the company and the job.
  • The Argument
    • Show your reader you possess the most important skills s/he seeks
    • 59. Convince your reader that the company will benefit from hiring you
    • 60. Include in each paragraph a strong reason why your employer should hire you and how they will benefit from the relationship.
    • 61. Maintain an upbeat/personable tone.
    • 62. Avoid explaining your entire resume but use your resume as a source of data to support your argument
  • The Closing
    • Restate why you align with the organization's mission/goals.
    • 63. Restate why your skills match the position requirements and how your experience will help the organization.
    • 64. Inform your readers when you will contact them.
    • 65. Include your phone number and e-mail address.
    • 66. Thank your readers for their consideration.
  • =Example=
    The closing
    I believe my coursework and work experience in electrical engineering will help your Baltimore division attain its goals, and I look forward to meeting with you to discuss the job position further. I will contact you before June 5th to discuss my application. If you wish to contact me, I may be reached at 765-555-6473, or by e-mail at Thank you for your time and consideration.