• Save
DNS Europe Cloud Control Panel (CCP) for AppLogic - Oct 2013
 

DNS Europe Cloud Control Panel (CCP) for AppLogic - Oct 2013

on

  • 1,585 views

Enhance the Service Design, Delivery, Management & Support capabilities of your CA AppLogic® infrastructure with the DNS Europe Cloud Control Panel (CCP) which provides functional capabilities for: ...

Enhance the Service Design, Delivery, Management & Support capabilities of your CA AppLogic® infrastructure with the DNS Europe Cloud Control Panel (CCP) which provides functional capabilities for:

1. AppLogic template designers to define exactly how a template-based service is presented to the end user, that is what properties and information they can see, what they can’t see, what they can change and what they cannot change. It also allows administrators to define the resource limits that are available to services or users. This provides flexibility in the service design phase allowing services to be customised based on who the end user is – be it an IaaS service to an internal IT department, or a SaaS offering to an external customer.

2. End-users can order and control their own cloud-based services through a simple to use web-interface. Includes customer groups, pricing tiers, multi-lingual capabilities, ordering to multiple grids/geographies and historical resource usage data.

3. Support Agents who can access AppLogic-level data and functionality without having full access to the AppLogic grid. This negates the chances of grid or service outages due to agent error, and decreases the training time to bring new tier-1 support agents ‘on-line’ from months to days.

Statistics

Views

Total Views
1,585
Views on SlideShare
1,572
Embed Views
13

Actions

Likes
1
Downloads
0
Comments
2

3 Embeds 13

https://twitter.com 6
http://www.linkedin.com 5
https://www.linkedin.com 2

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
  • @dnseurope Cloud Control Panel (CCP) for AppLogic now available FREE OF CHARGE: http://goo.gl/FgK5nG
    Are you sure you want to
    Your message goes here
    Processing…
  • Wiwynn Corporation, DNS Europe sign partnership to offer Cloud Control Panel CCP for @AppLogic throughout APAC region http://goo.gl/0KscCB
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment
  • Page 1
  • Page 2

DNS Europe Cloud Control Panel (CCP) for AppLogic - Oct 2013 DNS Europe Cloud Control Panel (CCP) for AppLogic - Oct 2013 Presentation Transcript

  • Cloud Control Panel for AppLogic® 1 Enhance the Service Design, Delivery, Presented by Stephen Hurford Cloud services director, DNS Europe Ltd Management & Support capabilities of your CA AppLogic® infrastructure
  • CCP product overview 2 Leading Cloud Control Panel application for CA’s AppLogic® turnkey Cloud platform Service delivery Bridge the gap between virtual infrastructure design and Cloud Service delivery Multi-role Used by AppLogic® Operators, Administrators, Support Agents & End-Users/service-consumers Multi-purpose Suitable for MSPs, ISVs, SaaS vendors and Enterprise – for both internal and external services 80% less issues escalated to Cloud admin What is the CCP? 8hrs to install, configure & go-live 12% of AppLogic license costs 100% compatible with any AppLogic app
  • AppLogic + CCP platform taxonomy 3
  • AppLogic + CCP platform taxonomy 3
  • AppLogic + CCP platform taxonomy 3
  • User roles capabilities 4 Service consumers Support agents Administrators  Automated app self- provisioning  Choose from group- specific apps  Scale RAM, CPU and disk resources  Start, Stop, Reboot whole App or individual components  Real-time status & pricing updates  Resource usage history  Review job queue history  Trouble-shoot customer accounts  Access detailed app info  Access detailed AppLogic infrastructure info  Access detailed step- by-step action logs  Override service limits  Impersonate customers  Suspend, cancel & reactivate accounts  Custom role privileges  Import Grids & Apps  Configure Metadata & Constants  Define role privileges & property visibility  Define grid-wide and app-level resource limits  Manage IP Pools & Subnets  Manage Customer & App Groups  Integrate API, custom languages & design
  • CUSTOMER EXPERIENCE PLATFORM Key customisation features 5 Template design agnostic Auto/Manual approval workflow Multi-language support Notification mail templates Per-user discount rates Rebrand CCP interface Set CPU, MEM & VOL resource limits & ratios Multi-role visibility Metadata relabeling Constants, IP pools, VLANs & Subnets API integration User & service groups
  • CCP extensibility: API 6 Ordering Billing Job Hooks Snippets Ordering & provisioning through external form or customer portal Extract customer & resource metering data to external billing Trigger external event scripts at multiple CCP workflow points Present content published by external systems via CCP interface
  • Job Hooks can trigger ‘external system actions’ on start or end of CCP job steps CCP extensibility: Job Hooks 7 Create, destroy app Configure App, set Descriptors Get App IPs App start, stop, restart Appliance start, stop, restart Change resources, resize disk
  • Job Hooks can trigger ‘external system actions’ on start or end of CCP job steps Create, destroy app Configure App, set Descriptors Get App IPs App start, stop, restart Appliance start, stop, restart Change resources, resize disk CRM, portal SAN / NAS Support / SLA Monitoring Billing Other Cloud App Delivery CCP extensibility: Job Hooks 7
  • Job Hooks can trigger ‘external system actions’ on start or end of CCP job steps Create, destroy app Configure App, set Descriptors Get App IPs App start, stop, restart Appliance start, stop, restart Change resources, resize disk  CRM, 3rd-party portals & Billing / invoicing  Record ‘running’ & ‘stopped’ history  Storage assets on external platform  Other Public / Private cloud assets  Asset management for capacity planning  External support & SLA management  App continuous delivery processes  Network & app performance monitoring CRM, portal SAN / NAS Support / SLA Monitoring Billing Other Cloud App Delivery Examples use-cases for using Job Hooks to automate provisioning & updates: CCP extensibility: Job Hooks 7
  • CCP extensibility: Content Snippets 8 Snippets
  • CCP extensibility: Content Snippets 8 Network Helpdesk Analytics Marketing Snippets
  • CCP extensibility: Content Snippets 8 Network Helpdesk Analytics Marketing Externally generated content Snippets
  • CCP Pricing & Licensing 9 85% 15% 13.5% 1.5% Datacenter & People Cloud Platform AppLogic® licenses CCP licenses Cloud infrastructure costs $/core/month Based on 6-core CPU number of cores Annual Perpetual Yearly license incl. support & updates, min 1 year term One-off license +20% annual support & updates, min 3 year term Which License model?
  • DevOps & Release Automation 10 continuous delivery thru Release Automation Coming Soon! DNSE-managed automated CCP update service Accelerated release of new features Secure process driven Subscription pricing powered by Time Costs Issues -90% -80% -60% Why release automation ?
  • CCP future roadmap 11 API AppLogic® & native OpenStack support Expanded API functionality Dynamic design for multiple device layouts
  • Find out more 12 sales@dnseurope.net dnseurope.net/ccp /dnseurope @dnseurope /company/dnseurope