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HR Knowledge: Creating a Flexible Workplace - SHRM India

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There are many reasons why flexible work is a good business decision....

There are many reasons why flexible work is a good business decision.

Before implementing flexible work options, employers should:
Understand flexible work options (Class Two).
Determine the goals of their initiative and select the right options for their employees (Class Three).

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    HR Knowledge: Creating a Flexible Workplace - SHRM India HR Knowledge: Creating a Flexible Workplace - SHRM India Presentation Transcript

    • Creating a Flexible Workplace Lori K. Long, Ph.D.  Class One  Employee and Labor Relations  2008
    • Growing Demand
      • Role of technology
        • Communication
        • Information access
      • Generational priorities
        • Baby Boomers
        • Generation Y
    • The Business Case for Flexibility
      • Increases productivity
      • Improves retention
      • Helps meet diversity goals
      • Aligns with social responsibility
    • Increased Productivity
      • A meta-analysis of 31 studies on flexible work found that flexible schedules increased productivity and reduced absenteeism.
      • 39 percent of employees with flexible work arrangements reported increased loyalty and a willingness to work harder.
      • Approximately one-third of managers said their work group was more productive because it included employees who used flexible work arrangements.
    • Productivity – Organization Examples
      • Flexible work options
        • Merck, Unilever, Bank of Montreal, Starbucks, and Baxter International
      • Telework program
        • Cisco
      • Flexible work arrangements
        • McGraw-Hill
      • Workplace flexibility
        • Capital One
    • Improved Retention
      • A Catalyst study found a strong correlation between a positive work/life culture and employee intent to stay at the organization.
      • 73 percent of employees with high availability of flexible work arrangements say they would stay for at least another year.
    • Retention – Organization Examples
      • Best Buy: 90 percent reduction in employee turnover.
      • Deloitte: $41.5 million savings in turnover costs.
      • Aflac: Employee retention improved from 87 percent to 94 percent.
    • Meet Diversity Goals
      • Gender
      • Age
      • Disability
      • Culture/religion
    • Social Responsibility
      • Reduces commuters
      • Supports families
      • Supports the community
      • Encourages ethical behavior
    • Wrap-up
      • There are many reasons why flexible work is a good business decision.
      • Before implementing flexible work options, employers should:
        • Understand flexible work options (Class Two).
        • Determine the goals of their initiative and select the right options for their employees (Class Three).
    • Flexible Work Options
      • Categories:
        • Alternate schedules
        • Reduced-hour alternatives
        • Telecommuting
    • Alternate Schedules
      • Flextime
      • Flexible schedule
      • Compressed workweek
    • Reduced-Hour Alternatives
      • Part-time work
      • Job sharing
      • Contract work
      • Seasonal work
    • Telecommuting
      • Full-time
      • Partial week
      • On occasion
    • Beyond Schedules
      • Other programs, policies and benefits can support work/life balance.
      • Such programs and policies build a flexible culture.
    • Wrap-up
      • Before selecting the flexible work options, an employer should consider:
        • Employee feedback
        • Nature of work
        • Phased implementation
    • Organizational Barriers
      • Corporate culture
      • Opposing policies
      • Lack of understanding by managers
    • Planning for Flexible Work
      • Research to build a business case
        • Outside research
        • Determine internal goals
      • Involve employees
        • Surveys
        • Focus groups
        • Exit interview data
    • Flexible Work Policies
      • Simple is better.
      • Ask employees to submit a written proposal.
      • Consider how other benefits may be affected.
    • Resources
      • Management training
        • How to determine who can participate.
        • How to measure performance outcomes.
      • Employee support
        • How to write the proposal.
        • Coaching on how to work with flexibility.
        • Networking opportunities.
    • Evaluating the Initiative
      • Identify any issues and make any changes to improve the program.
      • Justify the investment.
      • Build support for future programs.
    • Wrap-up
      • Creative employees and employers will continue to find flexible ways to work.
      • Flexible work initiatives will likely become organizational “must-haves” as more employers and employees discover the benefits of flexible work.
    • Thank You! For more on Indian HR industry, click here Resource made available by SHRM US