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The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
The Ongoing Impact of the Recession—Health Industry
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The Ongoing Impact of the Recession—Health Industry

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  • 1. SHRM Poll: The Ongoing Impact of theRecession—Health Industry August 28, 2012
  • 2. The Ongoing Impact of the Recession:Health Introduction Key Findings Organizations’ Financial Health Hiring Recruiting Challenges Demographics Methodology SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 2
  • 3. Introduction Overall results have been released in three different topic areas:  Recruiting and skill gaps (released November 7, 2011).  Overall financial health and hiring (released November 22, 2011).  Global competition and hiring strategies (released December 14, 2011). Industry-specific results are reported separately for each of the eight industries included in the sample. These findings cover the results for the health industry. The following industries were also included in the sample:  Construction, mining, oil and gas (released March 9, 2012).  Manufacturing (released April 4, 2012).  Federal government (released June 4, 2012).  State and local government (released June 4, 2012).  Finance (released June 4, 2012).  Services—professional (released July 31, 2012).  High-tech (released July 31, 2012). SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 3
  • 4. Key Findings: Organizations’ Financial HealthHealth What percentage of staff have organizations laid off since the U.S. and global recession began in December 2007? In 2011, one-third (33%) of respondents from the health industry indicated their organization had not laid off any staff since the recession began. More than one-half (53%) had lost between 1% and 10% of their staff. These 2011 figures are similar to 2010, when 83% of health industry respondents reported losing less than 10% of employees since the beginning of the recession. How does organizations’ financial health compare to 12 months ago? The health industry’s organizational financial health has declined compared with what it was a year ago. In 2011, 46% of organizations from the health industry were in a significant or mild decline, whereas in 2010 this number was 34%. About one- quarter (27%) reported no change compared with one year ago in 2011, and the remaining quarter (27%) were in a significant or mild recovery. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 4
  • 5. Key Findings: HiringHealth Are organizations currently hiring? A large majority (89%) of respondents from the health industry were hiring in 2011, compared with 84% in 2010. The majority (89%) of those who were hiring were recruiting nonmanagement hourly employees. Three out of five (60%) health organizations were hiring nonmanagement salaried employees, and 61% were hiring other management-level staff. Thirty-nine percent were hiring executive or upper-management employees. Are organizations creating new positions or replacing jobs lost? Two-thirds (66%) of respondents in the health industry indicated they were mainly hiring direct replacements of jobs lost, an increase from 50% in 2010. Fewer respondents in the health industry indicated they were mainly hiring for completely new positions in 2011 (21%) than in 2010 (41%), while the remaining 13% in 2011 and 9% in 2010 were hiring for positions with new duties added to jobs lost since the recession began. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 5
  • 6. Key Findings: Recruiting ChallengesHealth Is recruiting for specific jobs difficult in the current labor market? Among the health organizations that are currently hiring full-time staff, one-half (50%) reported having difficulty recruiting for specific open jobs. What types of jobs are the most difficult to fill? The top five most difficult positions to fill for the health industry are high-skilled medical (90%), high-skilled technical (e.g., technicians and programmers) (69%), managers and executives (69%), accounting and finance professionals (60%), and HR professionals (46%). SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 6
  • 7. The Ongoing Impact of the Recession:Health Organizations’ Financial Health SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 7
  • 8. Thus far, what percentage of full-time jobs have been lost at yourorganization since the U.S. and global recession began in December2007? Health Not applicable—did not lay off any 33% 2011 (n = 80) staff 2010 (n = 143) 40% 86% 1% to 5% of staff 13% 6% to 10% of staff 10% or less (2011 data) 86% *Less than 10% (2010 data) 83% 11% to 20% of staff (2011 data) 9% * 10% to 20% (2010 data) 13% 6% 21% to 50% of staff 4% 0% More than 50% of staff 0%Note: Percentages may not total 100% due to rounding. An asterisk (*) indicates 2010 data had different categories than 2011 data: “Less than 10% of staff”and “10% to 20% of staff.” SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 8
  • 9. In relation to the U.S. and global recession, would you say yourorganizations overall financial health is declining or recoveringcompared with 12 months ago?Health 4% 2011 (n = 81) In a significant recovery 8% 2010 (n = 143) 23% In a mild recovery 36% 27% No change compared with 12 months ago 22% 36% In a mild decline 27% 10% In a significant decline 7% SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 9
  • 10. In relation to the U.S. and global recession, would you say yourorganizations overall financial health is declining or recoveringcompared with 12 months ago?HealthComparisons by industryThe manufacturing industry is more likely to be in a significant recovery compared with the construction, mining, oil and gas; federalgovernment; health; state and local governments; and professional services industries. Construction, mining, oil and gas (9%) …is more likely to Federal government (2%) Manufacturing (19%) be in a significant recovery Health (4%) than... State and local government (1%) Services—professional (10%)The finance industry is more likely to be in a mild recovery compared with the federal government, health, state and localgovernments, and high-tech industries. Federal government (5%) …is more likely to Health (23%) Finance (46%) be in a mild recovery State and local government (25%) than... High-tech (29%)Note: Only statistically significant differences are shown. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 10
  • 11. In relation to the U.S. and global recession, would you say yourorganizations overall financial health is declining or recoveringcompared with 12 months ago?HealthComparisons by industryThe health industry is more likely to be in a mild recovery compared with the federal government. …is more likely to Health (23%) be in a mild recovery Federal government (5%) than...The federal government is more likely to be in a significant decline compared with the construction, mining, oil and gas;finance; health; manufacturing; state and local governments; professional services; and high-tech industries. Construction, mining, oil and gas (7%) Finance (3%) …is more likely to Health (10%) Federal government (29%) be in a significant decline Manufacturing (4%) than... State and local government (13%) Services—professional (5%) High-tech (4%)Note: Only statistically significant differences are shown. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 11
  • 12. The Ongoing Impact of the Recession:Health Hiring SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 12
  • 13. Is your organization currently hiring full-time staff?Health 89% Yes 84% 2011 (n = 81) 2010 (n = 142) 11% No 16% SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 13
  • 14. Is your organization currently hiring full-time staff?HealthComparisons by industryThe health industry is more likely to be currently hiring full-time staff compared with the construction, mining, oil and gas; federalgovernment; and professional services industries. …is more likely to Construction, mining, oil and gas (66%) Health (89%) be currently hiring full-time staff Federal government (68%) than... Services—professional (71%)Note: Only statistically significant differences are shown. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 14
  • 15. At what level(s) is your organization hiring?Health Nonmanagement hourly employees 89% Other management (e.g., directors, managers) 61% Nonmanagement salaried employees 60% Executive/upper management (e.g., CEO, CFO) 39%Note: n = 72. Percentages do not total 100% due to multiple response options. Only respondents whose organizations were currently hiring full-time staffwere asked this question. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 15
  • 16. At what level(s) is your organization hiring?HealthComparisons by industryThe federal government and health industries are more likely to be hiring executive/upper management employees compared withthe construction, mining, oil and gas; finance; manufacturing; professional services; and high-tech industries. Construction, mining, oil and gas (15%) …are more likely to Finance (19%) Federal government (39%) be hiring executive/upper Manufacturing (20%) Health (39%) management employees Services—professional (18%) than... High-tech (16%)The federal government, professional services and high-tech industries are more likely to be hiring nonmanagement salariedemployees compared with the health and manufacturing industries. …are more likely to Federal government (83%) be hiring nonmanagement salaried Health (60%) Services—professional (78%) employees Manufacturing (64%) High-tech (91%) than...Note: Only statistically significant differences are shown. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 16
  • 17. At what level(s) is your organization hiring? (Continued)HealthComparisons by industryThe finance, health, manufacturing, and state and local government industries are more likely to be hiring nonmanagement hourlyemployees compared with the federal government, professional services and high-tech industries. Finance (77%) …are more likely to Federal government (53%) Health (89%) be hiring nonmanagement hourly Services—professional (60%) Manufacturing (84%) employees High-tech (51%) State and local government (80%) than... Note: Only statistically significant differences are shown. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 17
  • 18. Which of the following best describes the nature of full-time positionsyour organization is currently hiring?Health 21% Completely new positions 41% 13% New duties added to jobs lost (e.g., due to 2011 (n = 71) layoffs, attrition) since the recession began 2010 (n = 114) 9% 66% Direct replacements of jobs lost (e.g., due to layoffs, attrition) since the recession began 50%Note: Only respondents whose organizations were currently hiring full-time staff were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 18
  • 19. Which of the following best describes the nature of full-time positionsyour organization is currently hiring?HealthComparisons by industryThe health industry is more likely to be hiring direct replacements of jobs lost since the recession began compared with the high-tech industry. …is more likely to be hiring direct replacements of jobs Health (66%) High-tech (39%) lost since the recession began than...The high-tech industry is more likely to be hiring for completely new positions compared with federalgovernment, finance, health, and state and local government industries. …is more likely to Federal government (21%) be hiring for completely new Finance (29%) High-tech (46%) positions Health (21%) than... State and local government (12%)Note: Only statistically significant differences are shown. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 19
  • 20. The Ongoing Impact of the Recession:Health Recruiting Challenges SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 20
  • 21. In general, in the current labor market, is your organization having a difficult time recruiting for specific jobs that are open in your organization? Health Yes, 50% No, 50%Note: n = 66. Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were currently hiring full-time staff were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 21
  • 22. Do you believe that your organization is facing global competition (i.e., competition from other countries) for jobs that your organization is having difficulty filling? Health Yes, 27% No, 73%Note: n = 30. Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were having a difficult timerecruiting for specific types of jobs were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 22
  • 23. Has your organization hired any workers from outside the U.S. in anattempt to fill key jobs that have been difficult to fill?Health No 78% Yes 22% No, but we are 0% considering it No, but we have plans to do so in 0% the next 12 monthsNote: n = 32. Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were having a difficult timerecruiting for specific types of jobs were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 23
  • 24. Has your organization hired any U.S. veterans in an attempt to fill keyjobs that have been difficult to fill?Health No 50% Yes 42% No, but we are 8% considering it No, but we have plans to do so in the 0% next 12 monthsNote: n = 24. Respondents who answered “Don’t know” were excluded from this analysis. Only respondents whose organizations were having a difficult timerecruiting for specific types of jobs were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 24
  • 25. Has your organization hired any U.S. veterans in an attempt to fill keyjobs that have been difficult to fill?HealthComparisons by industryThe federal government is more likely to have hired U.S. veterans in an attempt to recruit for hard-to-fill jobs compared with theconstruction, mining, oil and gas; finance; health; manufacturing; state and local governments; professional services; and high-techindustries. Construction, mining, oil and gas (50%) Finance (13%) …is more likely to Health (42%) Federal government (96%) have hired U.S. veterans Manufacturing (44%) than... State and local government (37%) Services—professional (38%) High-tech (34%)The health industry is more likely to have hired U.S. veterans in an attempt to recruit for hard-to-fill jobs compared with thefinance industry. …is more likely to Health (42%) have hired U.S. veterans Finance (13%) than... Note: Only statistically significant differences are shown. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 25
  • 26. In general, what basic skills/knowledge gaps do job applicants have inyour industry?Health Writing in English (grammar, spelling, etc.) 57% Reading comprehension (in English) 39% English language (spoken) 32% Mathematics (computation) 29% Science 21% Foreign languages 14% Government/economics 11% Technical (computer, engineering, mechanical, etc.) 7% Humanities/arts 4% History/geography 0% Other 14%Note: n = 28. Percentages do not total 100% due to multiple response options. Only respondents whose organizations were having a difficult time recruitingfor specific types of jobs were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 26
  • 27. In general, what applied skill gaps do job applicants have in yourindustry?Health Professionalism/work ethic 73% Critical thinking/problem solving 70% Information technology application 57% Oral communications 57% Teamwork/collaboration 57% Written communications 47% Leadership 43% Ethics/social responsibility 37% Creativity/innovation 23% Diversity 23% Lifelong learning/self-direction 20% Other 7%Note: n = 30. Percentages do not total 100% due to multiple response options. Only respondents whose organizations were having a difficult time recruitingfor certain types of jobs were asked this question. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 27
  • 28. Specific Job Categories for Which Organizations Have Difficulty Recruiting Health High-skilled medical (n = 28) 90%High-skilled technical (e.g., technicians, programmers) (n = 26) 69% Managers and executives (n = 32) 69% Accounting and finance professionals (n = 25) 60% HR professionals (n = 24) 46% Hourly laborers (n = 22) 27% Customer service representatives (n = 20) 20% Administrative support staff (n = 30) 17% Note: Chart represents “Somewhat difficult” and “Very difficult” responses. “Not applicable” responses were excluded from this analysis. Only respondents whose organizations were having a difficult time recruiting for specific types of jobs were asked this question. No statistics are provided where the n is less than 20; therefore, the job categories of “production operators” (n = 2), “drivers” (n = 10), “skilled trades” (n = 18), “sales representatives” (n = 5), “engineers” (n = 5) and “scientists” (n = 3) were excluded from this analysis. SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 28
  • 29. The Ongoing Impact of the Recession:Health Demographics SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 29
  • 30. Demographics: Organization SectorHealth Nonprofit 70% Privately owned for-profit 21% Publicly owned for-profit 9% Government 0% Other 0% n = 77 SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 30
  • 31. Demographics: Organization Staff SizeHealth 1 to 99 employees 9% 100 to 499 employees 20% 500 to 2,499 employees 26% 2,500 to 24,999 employees 45% 25,000 or more employees 0% n = 74 SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 31
  • 32. Demographics: OtherHealthDoes your organization have U.S.- Is your organization a single-unit organizationbased operations (business units) only or a multi-unit organization?or does it operate multinationally? Single-unit organization: An organization in which the location and the organization are 41% U.S.-based operations only 87% one and the same Multinational operations 13% Multi-unit organization: An organization 59% that has more than one locationn = 76 n = 79 For multi-unit organizations, are HR policies andWhat is the HR department/function practices determined by the multi-unitfor which you responded throughout headquarters, by each work location or both?this survey? Multi-unit headquarters determines HR 39% policies and practices Corporate (companywide) 70% Each work location determines HR policies Business unit/division 7% 4% and practices Facility/location 24% A combination of both the work location and the multi-unit headquarters determine 57% Note: n = 46. Percentages do not total 100% due to rounding. HR policies and practices n = 46 SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 32
  • 33. SHRM Poll: The Ongoing Impact of the Recession: Health Methodology  Response rate = 5%  Sample composed of 81 randomly selected HR professionals from the health industry in SHRM’s membership  With small sample sizes, the response of one participant can affect the overall results considerably; this issue should be noted when making interpretations of the data, particularly when interpreting small percentage differences.  Survey fielded August 18-September 2, 2011 For more poll findings, visit www.shrm.org/surveys Follow us on Twitter: http://twitter.com/SHRM_ResearchProject leader:Tanya A. Mulvey, survey research analyst, SHRM ResearchProject contributors:Mark Schmit, Ph.D., SPHR, vice president, SHRM ResearchEvren Esen, manager, SHRM ResearchCopy editor:Katya Scanlan, SHRM Knowledge Center SHRM Poll: The Ongoing Impact of the Recession—Health Industry ©SHRM 2012 33

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