2014 shrm employment verification survey findings
Upcoming SlideShare
Loading in...5
×
 

Like this? Share it with your network

Share

2014 shrm employment verification survey findings

on

  • 2,888 views

 

Statistics

Views

Total Views
2,888
Views on SlideShare
359
Embed Views
2,529

Actions

Likes
1
Downloads
15
Comments
0

3 Embeds 2,529

http://www.shrm.org 2491
http://edit.shrm.org 35
http://shrm.org 3

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment
  • 28

2014 shrm employment verification survey findings Presentation Transcript

  • 1. SHRM Survey Findings: Employment Verification June 16, 2014
  • 2. Definitions • Employment Verification: The process in which employees produce documents that verify their identity and eligibility to work in the United States. Part of this process is for employers to review documents and complete the Employment Eligibility Verification Form (Form I-9). • E-Verify: An Internet-based program run by the United States government that compares information from employees’ Employment Eligibility Verification Form (Form I-9) to data from U.S. government databases. Participation is voluntary unless mandated by state law. Some federal contractors are required to participate, as are certain employers seeking to extend the work permit of certain foreign graduates in the science, technology, engineering, and mathematics fields. 2SHRM Survey Findings: Employment Verification ©SHRM 2014
  • 3. • What challenges are associated with the Form I-9 verification process? Although nearly half (44%) of respondents indicated they do not face any challenges, 34% reported difficulty maintaining records when keeping track of documents with an expiration date, and 18% encounter issues with the authenticity of documents presented by employees. • How many employers participate in E-Verify? Overall, 56% of respondent organizations indicated they participate in E-Verify. Publicly owned for-profit (79%) and privately owned for-profit (62%) organizations were more likely to report using E-Verify than nonprofit organizations (40%) and government agencies (33%). Larger organizations (100 or more employees) were also more likely to report using E-Verify than organizations with fewer than 100 employees. Of those organizations that do use E-Verify, 38% participated on a voluntary basis, whereas 36% are fulfilling their requirement as a federal contractor. • How long have employers participated in E-Verify, and how long does it take to implement the program? Almost half (48%) of respondent organizations have participated in E-Verify for more than three years, and 51% indicated that it takes one week or less to implement the program. Organizations with 500 or more employees reported implementation of E-Verify took longer than smaller employers. SHRM Survey Findings: Employment Verification ©SHRM 2014 3 Key Findings
  • 4. • What challenges do organizations encounter with the E-Verify process? For those organizations that currently use E-Verify, almost half (47%) reported experiencing no challenges with the E-Verify process. Among those organizations that have experienced challenges, the most commonly identified issues include the fact that it does not replace the Form I-9 process (23%), the process for resolving tentative non-confirmations is unclear (19%), and issues with the authenticity of documents presented by employees (13%). Government agencies (29%) are were more likely than privately owned for-profits (5%) to agree that balancing Form I-9 compliance with concerns about discrimination and unfair immigration-related employment practices is a challenge. • Why do employers opt out of E-Verify? Nearly half (45%) of organizations that do not participate in E-Verify indicated the reason for their lack of participation is the fact that E-Verify does not eliminate the requirement to complete Form I-9; another 34% do not participate because they are not familiar with the program. • Support for a mandatory electronic verification system. More than four fifths (83%) of organizations support a mandatory electronic verification system. Furthermore, a vast majority of employers (96%) would support a mandatory electronic verification system if it included strong safe harbor to protect employers. Organizations would also like this system to help avoid allegations of employment-based discrimination (96%), authenticate identity (94%), provide a relatively brief period to resolve disputed work authorization cases (93%), or eliminate Form I-9 (92%). SHRM Survey Findings: Employment Verification ©SHRM 2014 4 Key Findings
  • 5. • More than two in five organizations do not participate in E-Verify, the federal online platform that uses I-9 information to confirm employment eligibility. However, more than one third of those organizations are simply not familiar with the service, and a vast majority of HR professionals overall support mandatory electronic employment verification. By investing more time in learning about the E-Verify service, or exploring other means of improving their employment verification processes HR professionals can help ensure their organization’s compliance. • About one half of HR professionals who do participate in E-Verify said it took one week or less to implement the system. However, over one quarter said the implementation process took a month or longer, and in some cases, several months. If an organization decides to participate in the E-Verify service, it may be beneficial to devote specific staff, if only for a short period of time, to handle the E-Verify process. • Many criticisms of the E-Verify process are centered on the fact that, while it does match up U.S. Social Security data with applicants’ information, it does not guard against the fact that the applicant may be using stolen or borrowed documents, or is perhaps not being truthful with their information. Knowing that, HR professionals will need to employ additional and potentially more stringent application processes in order to avoid any legal violations. SHRM Survey Findings: Employment Verification ©SHRM 2014 5 What Do These Findings Mean for the HR Profession?
  • 6. What challenges does your organization currently encounter with the Form I-9 verification process? SHRM Survey Findings: Employment Verification ©SHRM 2014 6 Note: Percentages do not equal 100% due to multiple response options. 44% 34% 18% 11% 10% 6% 6% 8% 40% 31% 28% 10% 10% 17% 8% 4% No challenges Maintaining records when keeping track of documents with an expiration date Authenticity of documents presented by employees Balancing Form I-9 compliance with concerns about discrimination and unfair immigration-related employment practices Situations that do not fall within the Form I-9 instructions and handbook Variety of documents employees are able to present is too large Regulations and Form I-9 process are unclear Other 2014 (n = 601) 2006 (n = 486)
  • 7. What challenges does your organization currently encounter with the Form I-9 verification process? SHRM Survey Findings: Employment Verification ©SHRM 2014 7 Note: Only statistically significant differences are shown. Comparisons by organization staff size 1 to 99 employees (32%) > 100 to 499 employees (30%) 500 to 2,499 employees (18%) 2,500 to 24,999 employees (12%) Comparisons by organization staff size • Organizations with 1-99 employees were more likely than organizations with 100 or more employees to agree that they encountered no challenges with the Form 1-9 process. • Organizations with 2,500-14,999 and 100-499 employees were more likely than organizations with 1-99 employees to report situations that do not fall within the Form I-9 instructions and handbook as a challenge. Comparisons by organization staff size 100 to 499 employees (37%) 2,500 to 14,999 employees (32%) > 1 to 99 employees (5%)
  • 8. SHRM Survey Findings: Employment Verification ©SHRM 2014 8 Has your organization ever been concerned about the authenticity of the documents presented by employees or authenticity of the identity being presented by the person seeking employment (either new employees or current employees providing documents for reverification)? Yes, 34% No, 66% Organizations concerned with the authenticity of documents presented by employees Note: n = 511. Respondents who answered “don’t know” were excluded from this analysis. Yes, 24% No, 76% Organizations concerned with the authenticity of the identity being presented by the person seeking employment Note: n = 513 Respondents who answered “don’t know” were excluded from this analysis.
  • 9. Has your organization ever been concerned about the authenticity of the documents presented by employees or authenticity of the identity being presented by the person seeking employment (either new employees or current employees providing documents for reverification)? SHRM Survey Findings: Employment Verification ©SHRM 2014 9 Note: Only statistically significant differences are shown. Comparisons by organization staff size 500 or more employees (47%) > 1 to 499 employees (26%) Comparisons by organization staff size • Organizations with 500 or more employees were more likely than organizations with 1-499 employees to express concern about authenticity of documents presented by employees. Comparisons by organization staff size 500 employees or more employees (32%) > 1 to 499 employees (18%) • Organizations with 500 or more employees were more likely than organizations with 1-499 employees to express concern about authenticity of the identity presented by the person seeking employment.
  • 10. SHRM Survey Findings: Employment Verification ©SHRM 2014 10 Does your organization participate in E-Verify? Yes, 56% No, 44% Note: n = 572. Respondents who answered “don’t know” were excluded from this analysis.
  • 11. Does your organization participate in E-Verify? SHRM Survey Findings: Employment Verification ©SHRM 2014 11 Note: Only statistically significant differences are shown. Comparisons by organization staff size 100 to 499 employees (56%) 500 to 2,499 employees (59%) 2,500 to 24,999 employees (72%) 25,000 or more employees (80%) > 1 to 99 employees (37%) Comparisons by organization staff size • Organizations with 100 or more employees were more likely than organizations with 1-99 employees to indicate they participate in E-Verify. Comparisons by organization sector • Publicly owned for-profit organizations were more likely than other organizations to indicate they participate in E- Verify. Privately owned-for profit organizations were more likely than nonprofits and government agencies to indicate they participate in E-Verify. Comparisons by organization sector Publicly owned for-profit (79%) > Privately owned for-profit (62%) Nonprofit (40%) Government (33%) Privately owned for-profit (62%) > Nonprofit (40%) Government (33%)
  • 12. SHRM Survey Findings: Employment Verification ©SHRM 2014 12 What is the primary reason your organization participates in E-Verify? My organization voluntarily participates 38% We are required to participate as a federal contractor 36% We are required to participate by state law 20% Other 7% Note: n = 321. Percentages do not equal 100% due to rounding. Only respondents whose organization participates in E-Verify were asked this question. Respondents who answered “Not sure” were excluded from this analysis.
  • 13. SHRM Survey Findings: Employment Verification ©SHRM 2014 13 How long has your organization participated in E-Verify (round to the nearest time period)? Less than 12 months 10% One to three years 42% More than three years 48% Note: n = 308. Only respondents whose organization participates in E-Verify were asked this question.
  • 14. SHRM Survey Findings: Employment Verification ©SHRM 2014 14 How long did it take to implement E-Verify at your organization? 17% 34% 22% 13% 10% 3% 1% 1% Less than a day One to 7 days Eight to 30 days 31 to 90 days Four to six months Seven to 12 months More than a year Other* Note: n = 260. *Respondents who answered “don’t know” were excluded from the analysis. Only respondents whose organization participates in E- Verify were asked this question.
  • 15. How long did it take to implement E-Verify at your organization? SHRM Survey Findings: Employment Verification ©SHRM 2014 15 Note: Only statistically significant differences are shown. Comparisons by organization staff size Less than seven days 1 to 499 employees (71%) > 500 or more employees (29%) Seven days to six months 500 or more employees (78%) > 1 to 499 employees (23%) Comparisons by organization staff size • Organizations with 500 or more employees reported implementation of E-verify taking longer than organizations with 1-499 employees.
  • 16. SHRM Survey Findings: Employment Verification ©SHRM 2014 16 How do you train new E-Verify administrators at your organization? 76% 29% 8% 3% 9% Online tutorial required by E-Verify Additional in-person training developed by my organization Additional online training developed by my organization Additional training delivered off-site Other Note: n = 304. Percentages do not equal 100% due to multiple response options. Only respondents whose organization participates in E-Verify were asked this question.
  • 17. How do you train new E-Verify administrators at your organization? SHRM Survey Findings: Employment Verification ©SHRM 2014 17 Note: Only statistically significant differences are shown. Comparisons by organization staff size Online tutorial required by E-Verify 1 to 499 employees (83%) > 500 or more employees (69%) Additional online training required by my organization 500 or more employees (15%) > 1 to 499 employees (3%) Additional in-person training required by my organization 500 or more employees (31%) > 1 to 499 employees (20%) Additional training delivered off-site 500 or more employees (5%) > 1 to 499 employees (1%) Comparisons by organization staff size • Organizations with 1-499 employees were more likely than organizations with 500 or more employees to indicate they use online tutorials to train E-Verify administrators. However, organizations with 500 or more employees were more likely than organizations with 1-499 employees to use additional training services.
  • 18. How do you train new E-Verify administrators at your organization? SHRM Survey Findings: Employment Verification ©SHRM 2014 18 Note: Only statistically significant differences are shown. Comparisons by organization sector Comparisons by organization sector Additional training delivered off-site Government (14%) > Publicly owned for-profit (2%) • Government agencies were more likely than publicly owned for-profit organizations to offer additional training off-site to new E-Verify administrators.
  • 19. SHRM Survey Findings: Employment Verification ©SHRM 2014 19 What challenges has your organization encountered with the E-Verify process? 47% 23% 19% 13% 8% 7% 7% 5% 6% No challenges Does not replace Form I-9 process Process for resolving tentative non-confirmations unclear Authenticity of documents presented by employees Authenticity of the identity of the person seeking employment Balancing Form I-9 compliance with concerns about discrimination and unfair immigration-related employment practices Variety of documents employees are able to present is too large Process is too complicated Other Note: n = 300. Percentages do not equal 100% due to multiple response options. Only respondents whose organization participates in E-Verify were asked this question.
  • 20. What challenges has your organization encountered with the E-Verify process? SHRM Survey Findings: Employment Verification ©SHRM 2014 20 Note: Only statistically significant differences are shown. Comparisons by organization staff size 500 or more employees (67%) > 1 to 99 employees (33%) Comparisons by organization staff size • Organizations with 500 or more employees were more likely than organizations with 1-99 employees to agree that the E-Verify process does not replace Form I-9 process. • Organizations with 500 or more employees were more likely than organizations with 1-99 employees to agree that process for resolving tentative non-confirmations is unclear. Comparisons by organization staff size 500 or more employees (71%) > 1 to 99 employees (29%)
  • 21. What challenges has your organization encountered with the E-Verify process? SHRM Survey Findings: Employment Verification ©SHRM 2014 21 Comparisons by organization sector Government (29%) > Privately owned for-profit (5%) Comparisons by organization sector • Government organizations were more likely than privately owned for-profit organizations to agree that balancing Form I-9 compliance with concerns about discrimination and unfair immigration-related employment practices is a challenge. Note: Only statistically significant differences are shown.
  • 22. SHRM Survey Findings: Employment Verification ©SHRM 2014 22 What are the reasons your organization does not participate in E-Verify? 45% 34% 11% 8% 8% 2% 10% E-Verify doesn’t eliminate requirement to complete Form I-9 Unfamiliar with program Inadequate legal safeguards for employers to participate in program E-Verify vulnerable to use of identity fraud to gain employment E-Verify is not required/not needed Cost/resource issue Other Note: n = 242. Percentages do not equal 100% due to multiple response options.
  • 23. SHRM Survey Findings: Employment Verification ©SHRM 2014 23 Would your organization support a mandatory electronic verification system? 33% 50% 15% 2% 63% 29% 6% 2% Strongly support Somewhat support Probably would not support Would not support at all 2014 (n = 557) 2006 (n = 484)
  • 24. SHRM Survey Findings: Employment Verification ©SHRM 2014 24 Would your organization support a mandatory electronic verification system if it: 71% 71% 66% 60% 57% 25% 25% 28% 32% 36% 4% 4% 5% 6% 6% 1% 2% 1% Includes strong safe harbor to protect employers Avoids allegations of employment-based discrimination Authenticates identity Eliminates Form I-9 Provides a relatively brief period to resolve disputed work authorization cases Strongly support Somewhat Support Probably would not support Would not support at all Note: n = 550-557.
  • 25. SHRM Survey Findings: Employment Verification ©SHRM 2014 25 Demographics
  • 26. Demographics: Organization Industry SHRM Survey Findings: Employment Verification ©SHRM 2014 26 Note: n = 550. Percentages do not equal 100% due to multiple response options. Percentage Manufacturing 18% Health care and social assistance 16% Professional, scientific and technical services 15% Other industry 11% Educational services 8% Finance and insurance 8% Transportation and warehousing 8% Retail trade 6% Construction 5% Accommodation and food services 4% Administrative and support and waste management and remediation services 4%
  • 27. Demographics: Organization Industry (continued) SHRM Survey Findings: Employment Verification ©SHRM 2014 27 Note: n = 550. Percentages do not equal 100% due to multiple response options. Percentage Repair and maintenance 4% Arts, entertainment and recreation 3% Utilities 3% Wholesale trade 3% Mining, quarrying, and oil and gas extraction 3% Real estate and rental and leasing 2% Religious, grant-making, civic, professional and similar organizations 2% Information 2% Agriculture, forestry, fishing and hunting 1%
  • 28. Demographics: Organization Sector SHRM Survey Findings: Employment Verification ©SHRM 2014 28 n = 546. Percentages do not equal 100% due to rounding. 50% 23% 17% 9% 2% Privately owned for-profit Nonprofit Publicly owned for-profit Government Other
  • 29. Demographics: Organization Staff Size SHRM Survey Findings: Employment Verification ©SHRM 2014 29 n = 535. Percentages do not equal 100% due to rounding. 23% 31% 23% 18% 6% 1 to 99 employees 100 to 499 employees 500 to 2,499 employees 2,500 to 24,999 employees 25,000 or more employees
  • 30. n = 418. Demographics: Other SHRM Survey Findings: Employment Verification ©SHRM 2014 30 Percentages do not equal 100% due to rounding. U.S.-based operations only 74% Multinational operations 26% Single-unit organization: An organization in which the location and the organization are one and the same. 32% Multi-unit organization: An organization that has more than one location. 68% Multi-unit headquarters determines HR policies and practices 53% Each work location determines HR policies and practices 3% A combination of both the work location and the multi-unit headquarters determines HR policies and practices 43% Is your organization a single-unit organization or a multi-unit organization? For multi-unit organizations, are HR policies and practices determined by the multi-unit headquarters, by each work location or by both? Does your organization have U.S.-based operations (business units) only, or does it operate multinationally? n = 560. n = 392. Corporate (companywide) 64% Business unit/division 18% Facility/location 18% n = 394. What is the HR department/function for which you responded throughout this survey?
  • 31. 31 SHRM Survey Findings: Employment Verification • Response rate = 12% • 611 HR professionals from a randomly selected sample of SHRM’s membership participated in this survey • Margin of error +/-4% • Survey fielded February 14-28, 2014 Survey Methodology SHRM Survey Findings: Employment Verification ©SHRM 2014
  • 32. For more survey/poll findings, visit shrm.org/surveys For more information about SHRM’s Customized Research Services, visit shrm.org/customizedresearch Follow us on Twitter @SHRM_Research SHRM Survey Findings: Employment Verification ©SHRM 2014 32 About SHRM Research Project lead: Eliza Jacobs, researcher, Workforce Analytics, SHRM Research Project contributors: Lynn Chen, Workforce Analytics, SHRM Research Alexander Alonso, Ph.D., SPHR, vice president, SHRM Research Evren Esen, director, Survey Programs, SHRM Research Copy editor: Katya Scanlan, SHRM Knowledge Center
  • 33. Founded in 1948, the Society for Human Resource Management (SHRM) is the world’s largest HR membership organization devoted to human resource management. Representing more than 275,000 members in over 160 countries, the Society is the leading provider of resources to serve the needs of HR professionals and advance the professional practice of human resource management. SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China, India and United Arab Emirates. Visit us at shrm.org. SHRM Survey Findings: Employment Verification ©SHRM 2014 33 About SHRM