2013 flu preparation final
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  • 1. SHRM Survey Findings:Business Operations During the Current Flu Season February XX, 2013
  • 2. Key Findings Is the current flu epidemic having a negative impact on organizations’ overall business operations? More than one-half (60%) of organizations indicated that the current flu epidemic is having “no negative impact” on their overall business operations. This is an improvement from 2009, when only one-third (33%) of organization indicated experiencing “no negative impact.” Only 4% indicated the epidemic is having a “large negative impact,” and another 36% indicated a “moderate negative impact.” Are organizations taking or planning to take actions to reduce the spread of the flu this season? Yes. Nearly three-quarters of organizations (72%) are taking steps to reduce the spread of the flu in the workplace, slightly fewer than in 2009. How are organizations communicating with employees about reducing the spread of the flu this season? A majority of organizations are educating employees on flu prevention measures (85%), informing employees not to come to work if they have flu- or cold-like symptoms (82%), and developing an employee communication strategy related to the flu (68%). What are organizations doing with respect to prevention to reduce the spread of the flu this season? Nearly all organizations (93%) indicated they are making hand sanitizer, other disinfectants, masks and other flu prevention tools readily available across the organization. A large majority of organizations indicated frequently disinfecting common areas in the office (82%) and offering free seasonal flu vaccines to employees (77%). Approximately, one-quarter of organizations (26%) are implementing an alternative to business travel, such as use of video or audio conferencing, and a few organizations are restricting non-essential employee business travel (9%). Business Operations During the Current Flu Season ©SHRM 2013 2
  • 3. How much of a negative impact do you think the flu epidemic will have on your organization’s overall business operations this upcoming flu season? 60% No negative impact 33% 36% A moderate negative impact 64% 4% A large negative impact 3% 2012 2009 n = 464 n = 413Note: 2009 data were collected in September of that year and specifically referenced the H1N1 flu virus. Business Operations During the Current Flu Season ©SHRM 2013 3
  • 4. Is your organization doing or planning to do anything to reduce the spread of the flu in your workplace for this upcoming flu season? 72% Yes 82% 28% No 18% 2012 2009 n = 459 n = 444Note: 2009 data were collected in September of that year and specifically referenced the H1N1 flu virus. Business Operations During the Current Flu Season ©SHRM 2013 4
  • 5. In regards to communication, what is your organization doing or planning to do to reduce the spread of the flu in your workplace for this upcoming flu season? Already Planning Not doing/ doing to do no plans 2013 2009 2013 2009 2013 2009 Educating employees on flu prevention measures (e.g., distributing information about the importance of hand washing, arranging for 85% 89% 8% 11% 7% * medical/health personnel to speak to employees) Informing employees not to come to work if they 82% 74% 9% 23% 9% 3% have flu and cold-like symptoms Developing an employee communication 68% 75% 10% 23% 22% 4% strategy related to the flu Monitoring the flu situation by following the 60% 84% 14% 12% 26% 4% guidance from the CDC, WHO, etc. Closing offices/units in affected regions in the 1% 1% 0% 15% 99% 84% U.S. and/or internationallyNote: 2013 (n = 197-307); 2009 (n = 236-335 ). Respondents who answered “not applicable” were excluded from this analysis. Percentagesmay not equal 100% due to rounding. 2009 data were collected in September of that year and specifically referenced the H1N1 flu virus.An asterisk (*) indicates < 1%. Business Operations During the Current Flu Season ©SHRM 2013 5
  • 6. In regards to prevention and wellness, what is your organization doing or planning to do to reduce the spread of the flu in your workplace for this upcoming flu season? Already Planning Not doing/ doing to do no plans 2013 2009 2013 2009 2013 2009 Making hand sanitizer, other disinfectants, masks and other flu prevention tools readily available 93% 84% 4% 12% 3% 4% across the organization (e.g., in bathrooms, pantries) Frequently disinfecting common areas in the office, such as bathrooms, door handles, elevator 82% 73% 9% 16% 10% 11% buttons, cafeterias, pantries. Offering free seasonal flu vaccines to employees 77% 59% 1% 9% 22% 32% Sending employees who come to work with flu- 68% 40% 19% 50% 13% 10% and cold-like symptoms homeNote: 2013 (n = 197 – 307); 2009 (n = 135 – 337). Respondents who answered “not applicable” were excluded from this analysis.Percentages may not equal 100% due to rounding. 2009 data were collected in September of that year and specifically referenced theH1N1 flu virus. Business Operations During the Current Flu Season ©SHRM 2013 6
  • 7. In regards to prevention and wellness, what is your organization doing or planning to do to reduce the spread of the flu in your workplace for this upcoming flu season? (continued) Already Planning Not doing/ doing to do no plans 2013 2009 2013 2009 2013 2009Setting up telecommuting options for employeesor providing other measures to reduce mixing of 32% 26% 8% 32% 60% 42%employees at the workplace if there is a fluoutbreak in your local area/regionSecuring antiviral flu medication (e.g., Tamiflu) foremployees (e.g., working with health care 31% 25% 2% 16% 67% 59%providers to ensure adequate medication suppliesfor employees)Offering seasonal flu vaccines paid for by 25% 32% 1% 16% 74% 52%employeesNote: 2013 (n = 197 – 307); 2009 (n = 135 – 337). Respondents who answered “not applicable” were excluded from this analysis.Percentages may not equal 100% due to rounding. 2009 data were collected in September of that year and specifically referenced theH1N1 flu virus. Business Operations During the Current Flu Season ©SHRM 2013 7
  • 8. In regards to travel, what is your organization doing or planning to do to reduce the spread of the flu in your workplace for this upcoming flu season? Already Planning Not doing/ doing to do No plans 2013 2009 2013 2009 2013 2009Implementing an alternative to business travel, 26% 27% 6% 9% 68% 64%such as use of video or audio conferencingRestricting non-essential employee business travel 9% 21% 4% 7% 87% 72%in generalLimiting business visitors from affected regions 3% 10% 3% 7% 94% 83%Restricting employee business travel to and from 3% 21% 5% 13% 92% 66%regions where the flu epidemic is confirmedLimiting business visitors from affected regions 2% 10% 4% 7% 94% 83%Curtailing product shipments to/from affected 1% 3% 1% 1% 98% 96%regions in the U.S. and internationallyRecalling expatriates in international locationswhen a high number of flu cases are confirmed in 1% 3% 1% 3% 99% 94%a particular country or regionNote: 2013 (n = 197 – 307); 2009 (n = 119 – 265). Respondents who answered “not applicable” were excluded from this analysis.Percentages may not equal 100% due to rounding. 2009 data were collected in September and specifically referenced the H1N1 fluvirus. Business Operations During the Current Flu Season ©SHRM 2013 8
  • 9. Demographics Business Operations During the Current Flu Season ©SHRM 2013 9
  • 10. Demographics: Organization Staff Size 1 to 99 24% 100 to 499 38% 500 to 2,499 16% 2,500 to 24,999 17% 25,000+ 4%Note. n = 434. Percentages do not equal 100% due to rounding. Business Operations During the Current Flu Season ©SHRM 2013 10
  • 11. Demographics: Organization SectorPublicly owned for-profit 38%Privately owned for-profit 37% Nonprofit organization 14% Government agency 11%n = 391 Business Operations During the Current Flu Season ©SHRM 2013 11
  • 12. Demographics: Organization IndustryOrganization Industry PercentageManufacturing 22%Health care and social assistance 15%Finance and insurance 14%Professional, scientific and technical services 13%Government agencies 7%Transportation and warehousing 7%Education services 6%Construction 4%Wholesale trade 4%Retail trade 4%Information 3%Note: n = 415. Percentages do not total 100% due to multiple responses. Business Operations During the Current Flu Season ©SHRM 2013 12
  • 13. Demographics: Organization Industry (continued)Organization Industry PercentageAccommodation and food service 3%Religious, grantmaking, civic, professional and similar organizations 3%Utilities 3%Repair and maintenance 2%Arts, entertainment and recreation 2% Administrative and support and waste management and remediation 2%serviceMining 1%Agriculture, forestry, fishing and hunting 1%Real estate and rental and leasing 1%Personal and laundry services 0%Other 6%Note: n = 415. Percentages do not total 100% due to multiple responses. Business Operations During the Current Flu Season ©SHRM 2013 13
  • 14. Demographics: Other Does your organization have U.S.-based Is your organization a single-unit organization or operations (business units) only, or does it a multi-unit organization? operate multinationally? Single-unit organization: An organization in U.S.-based operations only 77% which the location and the organization 31% are one and the same Multinational operations 23% Multi-unit organization: An organization n = 422 69% that has more than one location n = 432 For multi-unit organizations, are HR policies andWhat is the HR department/function for which practices determined by the multi-unityou responded throughout this survey? headquarters, by each work location or by both? Corporate (companywide) 75% Multi-unit headquarters determines HR 48% policies and practices Business unit/division 11% Each work location determines HR policies 4% Facility/location 14% and practices n = 308 A combination of both the work location and the multi-unit headquarters 47% determines HR policies and practices Note: n = 308. Percentages may not equal 100% due to rounding. Business Operations During the Current Flu Season ©SHRM 2013 14
  • 15. SHRM Survey Findings: Business Operations During the Current Flu SeasonSurvey Methodology • Response rate = 17% • 467 HR professional respondents from a randomly selected sample of SHRM’s membership • Margin of error +/-4% • Survey fielded January 17-25, 2013 15 Business Operations During the Current Flu Season ©SHRM 2013 16
  • 16. SHRM Survey Findings: Business Operations During the Current Flu SeasonAbout SHRM Research• For more survey/poll findings, visit www.shrm.org/surveys• For more information about SHRM’s Customized Research Services, visit www.shrm.org/customizedresearch• Follow us on Twitter @SHRM_ResearchProject leader:Rob Boyd, survey research analyst, SHRM ResearchProject contributors:Alexander Alonso, Ph.D., SPHR, vice president, SHRM ResearchEvren Esen, manager, SHRM ResearchCopy Editor:Katya Scanlan, SHRM Knowledge Center Business Operations During the Current Flu Season ©SHRM 2013 17