SHRM Survey Findings: State of Employee Benefits in
the Workplace—Leveraging Benefits to Retain
Employees

December 18, 20...
Introduction

• This is part four of a series of SHRM survey findings examining employee benefits in the workplace.

• The...
Definitions

• For the purpose of this survey, the following definitions were used:

» Highly skilled employees are define...
Key Findings for Retaining Employees at All Levels

Leveraging Benefits to Retain Employees at All Levels of the Organizat...
Key Findings for Retaining Highly Skilled Employees

Leveraging Benefits to Retain Highly Skilled Employees

• Are organiz...
Key Findings for Retaining High-Performing Employees

Leveraging Employee Benefits to Retain High-Performing Employees

• ...
What do these findings mean for the HR profession?

• The use of benefits as a retention tool is not widespread among HR p...
Leveraging Benefits to Retain Employees
at All Levels of the Organization

State of Employee Benefits in the Workplace—Lev...
Over the past 12 months, has your organization had difficulty retaining
employees at all levels of the organization?

26%
...
Over the past 12 months, has your organization had difficulty retaining
employees at all levels of the organization?

Comp...
Over the past 12 months, has your organization leveraged your benefits
program to retain employees at all levels of the or...
Which of the following benefits has your organization leveraged to retain
employees at all levels within your organization...
Within the next three to five years, what benefits offerings will
increase, remain the same or decrease in importance in y...
Leveraging Benefits to Retain
Highly Skilled Employees

State of Employee Benefits in the Workplace—Leveraging Benefits to...
Over the past 12 months, has your organization had difficulty retaining
highly skilled employees?

28%
Yes
27%

2013 (n =
...
Over the past 12 months, has your organization had difficulty retaining
highly skilled employees?

Comparisons by organiza...
Over the past 12 months, has your organization leveraged your benefits
program to retain highly skilled employees?

20%
Ye...
Which of the following benefits has your organization leveraged to retain
highly skilled employees?

63%

Health care

69%...
Within the next three to five years, what benefits offerings will
increase, remain the same or decrease in importance in y...
Leveraging Employee Benefits
to Retain High-Performing Employees

State of Employee Benefits in the Workplace—Leveraging B...
Over the past 12 months, has your organization had difficulty retaining
high-performing employees?

26%
Yes

2013 (n = 350...
Over the past 12 months, has your organization had difficulty retaining
high-performing employees?

Comparisons by organiz...
Over the past 12 months, has your organization leveraged your benefits
program to retain high-performing employees?

19%
Y...
Which of the following benefits has your organization leveraged to retain
high-performing employees?

63%

Retirement savi...
Within the next three to five years, what benefits offerings will increase
or decrease in importance in your organization’...
Organization Demographics

State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013
...
Demographics: Organization Staff Size

1 to 99
employees

33%

100 to 499
employees

32%

500 to 2,499
employees

17%

2,5...
Demographics: Organization Sector

Privately owned
for-profit

51%

Nonprofit
organization

24%

Publicly owned
for-profit...
Demographics: Organization Industry

Professional, scientific and technical services
Health care and social assistance
Man...
Demographics: Other

Is your organization a single-unit organization or a multiunit organization?

Does your organization ...
SHRM Survey Findings: State of Employee Benefits in
the Workplace—Leveraging Benefits to Retain
Employees

Survey Methodol...
Additional SHRM Resources

• Retention Resource Page

• Staffing Management Resource Page
• Managing for Employee Retentio...
About SHRM Research

For more survey/poll findings, visit www.shrm.org/surveys.
For more information about SHRM’s Customiz...
About SHRM

The Society for Human Resource Management (SHRM) is the world’s largest association devoted to
human resource ...
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2013 benefits strategies leveraging-benefits-to-retain

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2013 benefits strategies leveraging-benefits-to-retain

  1. 1. SHRM Survey Findings: State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees December 18, 2013
  2. 2. Introduction • This is part four of a series of SHRM survey findings examining employee benefits in the workplace. • The following topics are included in the six-part series titled State of Employee Benefits in the Workplace: » » » » » » Part 1: Wellness initiatives Part 2: Flexible work arrangements Part 3: Health care Part 4: Leveraging benefits to retain employees Part 5: Leveraging benefits to recruit employees Part 6: Communicating benefits State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 2
  3. 3. Definitions • For the purpose of this survey, the following definitions were used: » Highly skilled employees are defined as employees with skills that are critical to the shortand long-term success of their operating unit or the organization. » High-performing employees are defined as employees ranked among the top 10 percent in their organization’s last performance review. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 3
  4. 4. Key Findings for Retaining Employees at All Levels Leveraging Benefits to Retain Employees at All Levels of the Organization • Do organizations leverage their benefits program to retain employees at all levels of the organization? Less than one in five (18%) organizations reported leveraging their benefits program to retain employees. • What benefits offerings have been leveraged to retain employees at all levels of the organization? Organizations reported that health care (68%) and retirement savings and planning (57%) are the benefits most frequently leveraged to retain employees. • In the next three to five years, what benefits offerings will increase in importance to help organizations retain all employees? Organizations indicated that health care and retirement savings and planning are two of the benefits that would increase in importance with respect to retaining employees. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 4
  5. 5. Key Findings for Retaining Highly Skilled Employees Leveraging Benefits to Retain Highly Skilled Employees • Are organizations leveraging their benefits program to retain highly skilled employees? Onefifth (20%) of organizations reported leveraging their benefits program to retain highly skilled employees. • What benefits offerings have been leveraged to retain highly skilled employees? Health care (63%), retirement savings and planning (59%), professional and career development (55%), and flexible working benefits (55%) are the benefits most frequently leveraged to retain these employees. • In the next three to five years, what benefits offerings will increase in importance to help organizations retain highly skilled employees? Organizations indicated that family-friendly benefits, retirement savings and planning, and flexible working benefits will increase the most in importance with respect to retaining highly skilled employees. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 5
  6. 6. Key Findings for Retaining High-Performing Employees Leveraging Employee Benefits to Retain High-Performing Employees • Do organizations leverage their benefits program to retain high-performing employees? Less than one in five (19%) organizations reported leveraging their benefits program to retain highperforming employees. • What benefits offerings have been leveraged to retain high-performing employees? HR professionals reported both health care (63%) and retirement savings and planning benefits (63%) as the benefits they leverage the most when retaining these employees. Other commonly leveraged benefits include flexible working benefits (57%) and professional and career development benefits (49%). • In the next three to five years, what benefits offerings will increase in importance to help organizations retain high-performing employees? Organizations indicated that retirement savings and planning, flexible working benefits, professional and career development, and health care are the benefits that will increase in importance with respect to retaining high-performing employees. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 6
  7. 7. What do these findings mean for the HR profession? • The use of benefits as a retention tool is not widespread among HR professionals. However, considering that wage growth has been very weak in the post-recession economy, HR professionals cannot always use higher salaries as a draw for keeping talent. Many recruiters now advocate using a “total rewards” approach to retention, and they encourage leveraging an employer’s benefits package as part of that strategy. • With medical costs on the rise and many workers unprepared financially for retirement, HR professionals should consider leveraging health care benefits and retirement savings and planning benefits as part of their retention strategy. Even with some uncertainty surrounding health care plans in connection with the Patient Protection and Affordable Care Act, HR professionals should view health care benefits, if offered at their employer, as a valuable tool for keeping workers in the fold. • Many studies have shown that members of the Millennial generation, or those born between 1982 and 2002, place high value on flexible work schedules and managing their own time. If this benefit is offered at their employer, HR professionals should highlight this aspect of their overall benefit plans as a tool to keep younger, talented workers at their organizations. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 7
  8. 8. Leveraging Benefits to Retain Employees at All Levels of the Organization State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 8
  9. 9. Over the past 12 months, has your organization had difficulty retaining employees at all levels of the organization? 26% Yes 2013 (n = 349) 25% 2012 (n = 389) 74% No 75% Note: Respondents who answered “not sure” were excluded for this analysis. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 9
  10. 10. Over the past 12 months, has your organization had difficulty retaining employees at all levels of the organization? Comparisons by organization staff size • Organizations with 100 to 2,499 employees are more likely than organizations with 1 to 99 employees to have had difficulty retaining employees at all levels of the organization over the past 12 months. Comparisons by organization staff size 100 to 499 employees (28%) 500 to 2,499 employees (33%) > 1 to 99 employees (12%) Note: Only statistically significant differences are shown. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 10
  11. 11. Over the past 12 months, has your organization leveraged your benefits program to retain employees at all levels of the organization? 18% Yes 20% 2013 (n = 335) 2012 (n = 379) 82% No 80% Note: Respondents who answered “not sure” were excluded from this analysis. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 11
  12. 12. Which of the following benefits has your organization leveraged to retain employees at all levels within your organization? 68% 72% Health care 57% 58% Retirement savings and planning 43% Flexible working benefits 35% 40% 39% Professional and career development benefits 38% Family-friendly benefits 2012 (n = 74) 27% 37% 37% Leave benefits 27% 30% Preventive health and wellness Housing and relocation benefits 2013 (n = 60) 15% 20% Note: Respondents who answered “not sure” and those whose organizations did not leverage their benefits program to retain employees at all levels within the organization were excluded from this analysis. Percentages do not equal 100% due to multiple response options. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 12
  13. 13. Within the next three to five years, what benefits offerings will increase, remain the same or decrease in importance in your organization’s efforts to retain all levels of employees? Health care 67% 33% 0% Retirement savings and planning 67% 33% 0% Preventive health and wellness 61% Professional and career development benefits 57% Flexible working benefits 57% Family-friendly benefits Housing and relocation benefits 43% 0% 67% 64% Increase in importance 4% 45% 33% 9% 0% 39% 55% Leave benefits 2% 37% Remain the same 0% 27% Decrease in importance Note: n = 44-58. Respondents who answered “not sure” and whose organization did not leverage their benefits program to retain employees at all levels within the organization were excluded from this analysis. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 13
  14. 14. Leveraging Benefits to Retain Highly Skilled Employees State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 14
  15. 15. Over the past 12 months, has your organization had difficulty retaining highly skilled employees? 28% Yes 27% 2013 (n = 348) 72% No 73% Note: Respondents who answered “not sure” were excluded for this analysis. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 15
  16. 16. Over the past 12 months, has your organization had difficulty retaining highly skilled employees? Comparisons by organization staff size • Organizations with 500 to 2,499 employees are more likely than organizations with 1 to 99 employees to have had difficulty retaining highly skilled employees over the past 12 months. Comparisons by organization staff size 500 to 2,499 employees (40%) > 1 to 99 employees (15%) Note: Only statistically significant differences are shown. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 16
  17. 17. Over the past 12 months, has your organization leveraged your benefits program to retain highly skilled employees? 20% Yes 2013 (n = 335) 2012 (n = 371) 19% 80% No 81% Note: Respondents who answered “not sure” were excluded for this analysis. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 17
  18. 18. Which of the following benefits has your organization leveraged to retain highly skilled employees? 63% Health care 69% 59% Retirement savings and planning 46% 55% 54% Professional and career development benefits 55% Flexible working benefits 44% 41% Family-friendly benefits 2012 (n = 71) 35% 38% Leave benefits 31% 28% 27% Preventive health and wellness Housing and relocation benefits 2013 (n = 64) 19% 11% Note: Respondents who answered “not sure” and whose organizations did not leverage their benefits program to retain highly skilled employees were excluded from this analysis. Percentages do not equal 100% due to multiple response options. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 18
  19. 19. Within the next three to five years, what benefits offerings will increase, remain the same or decrease in importance in your organization’s efforts to retain highly skilled employees? Family-friendly benefits 66% Retirement savings and planning 64% Flexible working benefits 64% Health care 5% 2% 45% 58% 71% Increase in importance 2% 40% 42% 11% 5% 38% 53% Leave benefits 0% 31% 55% Preventive health and wellness Housing and relocation benefits 36% 60% Professional and career development benefits 0% 34% Remain the same 0% 18% Decrease in importance Note: n = 45-61. Respondents who answered “not sure” and whose organizations did not leverage their benefits program to retain highly skilled employees were excluded from this analysis. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 19
  20. 20. Leveraging Employee Benefits to Retain High-Performing Employees State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 20
  21. 21. Over the past 12 months, has your organization had difficulty retaining high-performing employees? 26% Yes 2013 (n = 350) 23% 2012 (n = 386) 74% No 77% Note: Respondents who answered “not sure” were excluded for this analysis. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 21
  22. 22. Over the past 12 months, has your organization had difficulty retaining high-performing employees? Comparisons by organization staff size • Organizations with 500 to 2,499 employees are more likely than organizations with 1 to 99 employees to have had difficulty retaining high-performing employees over the past 12 months. Comparisons by organization staff size 500 to 2,499 employees (34%) > 1 to 99 employees (13%) Note: Only statistically significant differences are shown. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 22
  23. 23. Over the past 12 months, has your organization leveraged your benefits program to retain high-performing employees? 19% Yes 2013 (n = 336) 20% 2012 (n = 370) 81% No 80% Note: Respondents who answered “not sure” were excluded from this analysis. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 23
  24. 24. Which of the following benefits has your organization leveraged to retain high-performing employees? 63% Retirement savings and planning 47% 63% Health care 58% 57% Flexible working benefits 48% 49% Professional and career development benefits 55% 38% Leave benefits Housing and relocation benefits 2012 (n = 73) 29% 37% Family-friendly benefits Preventive health and wellness 2013 (n = 63) 27% 27% 26% 22% 21% Note: Respondents who answered “not sure” and whose organizations did not leverage their benefits program to retain high-performing employees were excluded from this analysis. Percentages do not equal 100% due to multiple response options. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 24
  25. 25. Within the next three to five years, what benefits offerings will increase or decrease in importance in your organization’s efforts to retain highperforming employees? Retirement savings and planning 28% 72% Flexible working benefits 32% 64% 0% 3% Health care 61% 38% 2% Professional and career development benefits 61% 38% 2% Family-friendly benefits 58% Preventive health and wellness 52% 13% 3% 56% 67% Increase in importance 2% 45% 42% Leave benefits Housing and relocation benefits 40% Remain the same 2% 20% Decrease in importance Note: n = 45-61. Respondents who answered “not sure” and whose organizations did not leverage their benefits program to retain high-performing employees were excluded from this analysis. Percentages may not total 100% due to rounding. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 25
  26. 26. Organization Demographics State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 26
  27. 27. Demographics: Organization Staff Size 1 to 99 employees 33% 100 to 499 employees 32% 500 to 2,499 employees 17% 2,500 to 24,999 employees 25,000 or more employees 12% 6% n = 363 State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 27
  28. 28. Demographics: Organization Sector Privately owned for-profit 51% Nonprofit organization 24% Publicly owned for-profit 12% Government sector 11% Other 2% n = 377 State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 28
  29. 29. Demographics: Organization Industry Professional, scientific and technical services Health care and social assistance Manufacturing Government agencies Finance and insurance Educational services Religious, grantmaking, civic, professional and similar organizations Accommodation and food services Administrative and support and waste management and remediation services Construction Mining Transportation and warehousing Arts, entertainment and recreation Information Retail trade Real estate and rental and leasing Repair and maintenance Utilities Whole trade Agriculture, forestry, fishing and hunting Personal and laundry services Other Percentage 21% 17% 15% 12% 10% 9% 5% 4% 4% 4% 4% 4% 3% 3% 3% 2% 2% 2% 2% 1% 1% 7% Note: n = 375. Percentages do not equal 100% due to multiple response options. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 29
  30. 30. Demographics: Other Is your organization a single-unit organization or a multiunit organization? Does your organization have U.S.based operations (business units) only, or does it operate multinationally? U.S.-based operations only 80% Multinational operations 20% n = 381 Single-unit organization: An organization in which the location and the organization are one and the same. 39% Multi-unit organization: An organization that has more than one location. 61% n = 381 What is the HR department/function for which you responded throughout this survey? For multi-unit organizations, are HR policies and practices determined by the multi-unit headquarters, by each work location or by both? Corporate (company-wide) 73% Multi-unit headquarters determines HR policies and practices. 59% Business unit/division 16% Each work location determines HR policies and practices. 4% Facility/location 11% A combination of both the work location and the multi-unit headquarters determines HR policies and practices. 37% n = 244 n = 244 State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 30
  31. 31. SHRM Survey Findings: State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees Survey Methodology • Response rate = 11% • 441 HR professional respondents from a randomly selected sample of SHRM’s membership participated in this survey • Margin of error +/- 5% • Survey fielded May 3-22, 2013 State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 31
  32. 32. Additional SHRM Resources • Retention Resource Page • Staffing Management Resource Page • Managing for Employee Retention Toolkit • Retention: How Do I Calculate Retention? Is Retention Related to Turnover? State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 32
  33. 33. About SHRM Research For more survey/poll findings, visit www.shrm.org/surveys. For more information about SHRM’s Customized Research Services, visit www.shrm.org/customizedresearch. Follow us on Twitter @SHRM_Research. Project leaders: Christina Lee, researcher, SHRM Research Project contributors: Alexander Alonso, Ph.D., SPHR, vice president, SHRM Research Evren Esen, manager, Survey Research Center, SHRM Research Copy editor: Katya Scanlan, SHRM Knowledge Center State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 33
  34. 34. About SHRM The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Representing more than 250,000 members in over 140 countries, the Society serves the needs of HR professionals and advances the interests of the HR profession. Founded in 1948, SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China, India and United Arab Emirates. State of Employee Benefits in the Workplace—Leveraging Benefits to Retain Employees ©SHRM 2013 34
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