[e-Government Program City Paper : Muscat, Oman]

678 views
456 views

Published on

[e-Government Program City Paper : Muscat, Oman]

Published in: Government & Nonprofit
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
678
On SlideShare
0
From Embeds
0
Number of Embeds
22
Actions
Shares
0
Downloads
14
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

[e-Government Program City Paper : Muscat, Oman]

  1. 1. Information Technology Authority e.Oman: “Transforming Oman, Empowering You”
  2. 2. Agenda • ⅰ) Current status and future project of your city’s e-Gov/ITS implementation • ⅱ) Challenges and Obstacles in the process of planning & implementation of e-Gov/ITS policy • ⅲ) Key strategies to overcome those obstacles and difficulties of the project • ⅳ) How this training program - especially Seoul’s e-Gov/ITS best practice can contribute to your city’s achievements of current and future e-Gov/ITS project .
  3. 3. e.oman Strategy
  4. 4. • Omanis have knowledge and skill • Creating employment opportunities Omanization • Effective, competitive private sector • Plays a bigger role in economy Privatization • Economy not reliant on Oil & Gas • Driven by Industry, services & domestic investment Diversification 19.0% 5.1% 29.0% 46.9% Oil & Gas Agriculture & Fishing Industry Services GDP 2020 Vision 2020
  5. 5. • National IT Strategy (Digital Oman and e-government Strategy) - Approved by the Government on 30th November 2002, • e.oman lay the roadmap for the creation of a Knowledge society in Oman. Digital Oman & eGov Strategy (e.oman)
  6. 6. e.oman vision To transform the Sultanate of Oman into a sustainable Knowledge Society by leveraging Information and Communication Technologies to enhance government services, enrich businesses and empower individuals.
  7. 7. e.oman – Key Missions Streamlining Government services Providing employment for Omani youth Attract foreign investment Facilitate online services and electronic payments Enabling better healthcare Supporting tourism Enhancing social development Improving educational opportunities Enabling knowledge- based industries Complementing Vision of the Omani Economy 2020
  8. 8. Digital Society Readiness e-Government Architecture IT & Telecom Infrastructure Applications & Communities of Interest Service Delivery Model – Flagship Project Resourcing Security, PKI, Continuity Planning e-Legislation Enabling Environment Implementation Structures Implementation Roadmap Case Studies Society & Industry Standards & Governance e-Service & Infrastructure+ + e.oman: All Inclusive Strategy
  9. 9. Main Pillars ❶ Society & Human Capital Development → 100,000 training seats → 60 per 100 inhabitants internet users ❷ Enhance e-Government & e-Services → 3 times more e-Services → Achieve core systems business continuity ❸ Enable ICT Industry Development → 30 SME incubation graduate → e-Content & Apps. On-shore delivery Enablers ❹ Governance, Standards & Regulation ❺ National Infrastructure Development ❻ Promotion & Awareness Strategic Pillars / 2015 Targets
  10. 10. Information Technology Authority (ITA)
  11. 11. Information Technology Authority (ITA) > Information Technology Authority (ITA) is a government autonomous legal body under the chairmanship of the Secretary General of the Ministry of National Economy. > ITA is responsible for implementing national IT infrastructure projects and supervising all projects related to implementation of the Digital Oman Strategy > Providing professional leadership to various other e-Governance initiatives of the Sultanate.
  12. 12. Infrastructure & eServices Governance & Advisory Awareness & Capacity Building Innovation, & Support the development of ICT Sector Role of ITA
  13. 13. Infrastructure & E-Services Projects
  14. 14. The Official Government Services Portal www.oman.om Projects Infrastructure & E-Services
  15. 15. • Government Network • ePayment Gateway • National Data Center • Security For Information Security • E-Legislation Projects Infrastructure & E-Services
  16. 16. Governance & Advisory
  17. 17. • Working towards creating a service delivery model, IT governance framework, standards and guidelines for national ICT infrastructure • Assist various Government organization in implementing IT initiatives. • Working on Unified Standards and security frameworks Governance & Advisory
  18. 18. Awareness & Capacity Building
  19. 19. • Training around 93,000 civil service employees. • Provide internationally recognized certifications • Provide specialized training for government employees Human Capacity Development
  20. 20. • Establishing Community Knowledge Centers (CKC) • Provide training and access to eServices Human Capacity Building
  21. 21. • To enable Omani families to own a PC. • Provide support for students and other segments to obtain a PC PC initiative
  22. 22. • Spread the Digital Society awareness in the Sultanate • Prepare the society to use eServices • Qualify government employees to deliver eServices • Building IT capacity in public sector • Nurture Citizen-centric service delivery culture • Specialized training and certification of public sector IT staff • Prepare qualified ICT environment, societies, and professionals in various fields • Encourage various Omani society sectors participation in the ICT industry e-Inclusion
  23. 23. Innovation & Support the development of ICT Sector
  24. 24. • Coordinate with the relevant organizations and academia to develop frameworks and incubation programs to support the establishment of ICT industry. • Support local ICT entrepreneurs and nurture skill and knowledge transfer within the community. • Development of eContent. • Public Private Partnership Innovation & Support the development of ICT Sector
  25. 25. Awareness & Capacity Building
  26. 26. • Promotes e.oman within Oman and internationally • Prepare the society to use eServices • Creates an effective link between the public and private sector for digital initiatives • Creates an ICT awareness within society and enables people to perceive benefits • Educates and empowers public sector employees and the community at large to participate in the knowledge society • Showcases e-services in Oman and increases adoption of IT and e- services • Creates opportunities for public and private sector enterprises to interact with the public and thus bridges the digital divide Awareness & Capacity Building
  27. 27. ITA reaches out everyone
  28. 28. o Digital Oman – a quarterly ICT magazine (12 volumes) o Oman Digital Society Report 2005-06 o Towards Digital Oman Summary Report o Informative e-government project handbooks Publications from ITA
  29. 29. e.oman Major Achievements
  30. 30. Training & Skills Development Specialized → Advanced packages → Vendor certification 660 IT Literacy → Driving license (Gov.) → Basic Literacy (Public) → Training centers 45,000 24,000 19 (9 women) Addressing Digital Divide Personal Computers → Social beneficiaries → Students, Teachers 45,000 100% subsidy 50% subsidy Internet Access + 3G Modem → Social beneficiaries → Students, Teacher 36,000 Free Reduced fee e.oman Major Achievements
  31. 31. e.oman Portal → 102 e-Services → 620 Info. service → 22 Kiosks → Mobile portal National Data Center → 76% Utilization → 19 Organizations Government Network → > 650 Sites → > 80% of target Security → Fully managed SOC → Oman CERT active Shared Databases Access → National Registry → Commercial Registry Shared App. Services → e-Pay > OMR 6,100,000 → Facilitator deployed → PKI Mobilized e.oman Major Achievements
  32. 32. Promotion & Awareness → Covered all regions in Oman → Constant presence in Muscat, Salalah festivals → Thematic campaigns; e.g. e.oman portal, e-Payment → Media Coverage: Web, TV, Radio, newspapers, magazines … → Presence on social media: Facebook, Twitter … e.oman Major Achievements
  33. 33. Global Recognition
  34. 34. Global Recognition - WEF 41 40 40 Networked Readiness 2010 2011 2012 2013 50 18 16 20 Government Readiness 18 19 - 15 ICT Industry 19
  35. 35. Global Recognition - UN 84 82 64 Government Readiness 2010 2011 2012 2013 112 52 55 35 Online e.Services 128
  36. 36. Challenges
  37. 37. Current Challenges • Skilled Local Staff – Attract skills from neighboring countries • Overwhelming projects and tight schedules – Outsource many projects with shadow team and project managers from ITA • Open-Source Initiative – Build know-how trnsfer program as part of the contract to the outsourced company • One-direction Push – Created mandate to all government organizations from ministerial cabinet with eTranformation Plan
  38. 38. How this training can help
  39. 39. How this training program can help • Share expertise • Learn from the success • Future collaboration opportunities • Train/ secondment of skilled resources.
  40. 40. Visit our website www.ita.gov.om Send your email to us eoman@ita.gov.om Thank You

×