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E M O T I O N A L  I N T E L L I G E N C E
 

E M O T I O N A L I N T E L L I G E N C E

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    E M O T I O N A L  I N T E L L I G E N C E E M O T I O N A L I N T E L L I G E N C E Presentation Transcript

    • EMOTIONAL INTELLIGENCE
    • What is Emotional Intelligence?????
      Emotional intelligence refers to people's ability to monitor their own and other people's emotional states and to use this information to act wisely in relationships.
      Emotional intelligence has five parts:
    • 1. Self-awareness: recognizing internal feelings
      • Recognizing how someone is feeling, without them having to say anything.
      • Using your gut feeling to guide decisions.
    • 2. Managing emotions: finding ways to handle emotions that are appropriate to the situation
    • 3. Motivation: using self-control to channel emotions toward a goal
    • 4. Empathy: understanding the emotional perspective of other people
    • 5. Handling relationships: using personal information and information about others to handle social relationships and to develop interpersonal skills
    • Studies show that those individuals with a high sense of emotional intelligence tend to succeed and excel in different areas of life :
    • Want to develop a higher sense of emotional intelligence? Try these steps:
      Become emotionally literate; Label your feelings, rather than labeling people or situations. ( Say “I feel” instead of “I know”)
      Distinguish between thoughts and feelings.
      Take more responsibility for your feelings.
      Use your feelings to help make decisions
      Use feelings to set and achieve goals
    • 6. Feel energized, not angry.
      7. Validate other people's feelings.
      8. Use feelings to help show respect for others.
      9. Don't advise, command, control, criticize, judge or lecture to others.
      10. Avoid people who invalidate you.
      Good Luck !
    • Once again,
      Emotional intelligence is the innate potential to feel, use, communicate, recognize, remember, describe, identify, learn from, manage, understand and explain emotions.