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C21 Mortgage Power Point

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  • What are corporations typically looking for in relocation services? What should we be sure to address with the proposal or in our talking with the prospect? Each corporation is different, but typically they are looking for the following from a real estate company (1) Basic real estate services : They expect professional, competent, and thorough knowledge of all aspects of the relocation process. They want their real estate partner to provide transferees professional assistance with marketing and selling their home, finding the right neighborhood and assisting with the purchase of a new one, plus coordinating a number of related details for the transferee. (2) Coordination at both ends of a move and a full range of relocation services that include buyer representation and rental assistance. Availability of special programs for their transferees on mortgage loans, temporary living, car rental, and hotels are all a plus. The single point of contact concept saves the corporate client time and makes the contact person’s job much easier. (3) Communication ease – Be accessible by phone, fax and e-mail. Have your listings available online with pictures included for transferees out of town to review. In today’s world, everyone is busy. Make communication with you and your firm easy through the use of cell phones, pagers and e-mail. (4) Knowledge of relocation management company operations . This may not be important to the smaller employers/corporations that do not offer “buyouts” or “home marketing assistance” through a relocation management company, but understanding the costs involved in a typical relocation and being able to demonstrate how your services may help reduce costs would be expected. To learn more about corporate relocation and home buyouts, enroll for “Introduction to Corporate Relocation” taught once each quarter online via CLS. The course is delivered in four (4) 90-minute sessions on Tuesday and Thursday afternoons from 3-4:30 ET. Check the CLS Course Catalog for dates.
  • Transcript

    • 1. Why Do Business With Century 21 Mortgage?
    • 2. • Four to the Door ® : the four-step mortgage program † • An easy mortgage experience for real estate agents • T he strongest service guarantees in the mortgage industry † Mortgage loans are subject to qualification, receipt of satisfactory appraisal and verification of income, asset and debt information provided by the customer. We Make Home Loans Easy for You and Your Customers.
    • 3. Home Loans in Four Easy Steps . † Mortgage loans are subject to qualification, receipt of satisfactory appraisal and verification of income, asset and debt information provided by the customer. †
    • 4. Home Loans in Four Easy Steps Guaranteed same-day loan decision • Your customers can call us toll-free for a same-day loan decision, guaranteed — or we’ll pay them $250. • A pre-approval letter is sent immediately to your customer. And with your customer’s consent, you’ll receive a copy, too.
    • 5. Home Loans in Four Easy Steps. Pre-Purchase Rate Protection • While looking for a home, your customers may choose Pre-Purchase Rate Protection — a free service which safeguards their interest rate against market fluctuations and gives them the option to lock in a lower rate if rates drop.* • The moment your customer notifies us with the property address, we’ll order an appraisal (if needed) and send a package containing important next steps. • Y our customer will have immediate access to account information at www.MortgageLoanStatus.com .** You can also access their information, with customer consent. *If the loan is canceled for any reason, we reserve the right to charge a cancellation fee as permitted by state law. Loans may be locked in at a lower rate once a property has been selected and the lock occurs between five and 60 days prior to closing. With customer’s consent . **With the customer’s consent.
    • 6. Home Loans in Four Easy Steps. Confirmation and documentation • Completed loan application package is sent to your customer. • At this step, we’ll need your customer to verify the personal information supplied to us earlier, as well as any required documentation for closing. • Your customer signs and returns the documents in the overnight envelope provided.
    • 7. Home Loans in Four Easy Steps Guaranteed to meet closing date • Because you selected Century 21 Mortgage, you and your customer can rest easy: we’ll meet the requested closing date — guaranteed — or we’ll reduce your customer’s interest rate by 1/8 of one percent for the life of the loan.* • At closing, your customer will receive a Closing Package, containing all the documentation needed from Century 21 Mortgage. * Approved, conventional, purchase loans only. Closing date to be mutually agreed upon between customer and us, and customer must provide all required documentation.  Timely request for adjustment under guarantee is required.
    • 8. Home Loans in Four Easy Steps.
    • 9.
      • Top-ranking customer service.
        • We guarantee your customers will be happy with the service provided by Century 21 Mortgage. And if they’re not, we’ll send them a check for $200.
      • Agent Help Desk.
        • Through our Agent Help Desk, you can receive information about loan program specifics and availability, current interest rates, down payment information, customer Good Faith Estimates, and more.
      An Easy Mortgage Experience for Real Estate Agents
    • 10.
      • Convenient hours.
        • Our knowledgeable loan consultants are available via our toll-free number
        • Monday – Friday 8:30 a.m. – 8:00 p.m. ET
        • Saturday 10:30 a.m. – 7:00 p.m. ET
        • Personalized service and support.
        • Your local Mortgage Advisor can help you develop a program to attract more customers.
      • Flexible financing options.
      • With over 150 mortgage programs, including a full host of specialty programs,
      • Century 21 Mortgage has the financing solutions that best suit your customers’
      • needs.
      An Easy Mortgage Experience for Real Estate Agents.
    • 11.
      • W e are your mortgage company.
      • We operate in your name.
      • We provide marketing collateral featuring your brand name
      • and unique toll-free number.
      • We collect payments in your brand name so customers will
      • know who to contact for their next real estate transaction.
      • We protect your transaction during and after the sale.
      An Easy Mortgage Experience for Real Estate Agents
    • 12.
      • Century 21 Mortgage Service Guarantees.
      • Guaranteed same-day loan decision — or we’ll pay your customer $250.
      • Guaranteed to meet the requested closing date — or we’ll reduce the interest rate by 1/8 of one percent for the life of the loan*
      • Guaranteed customer satisfaction — or we’ll send your customer $200.
      * Approved, conventional, purchase loans only. Closing date to be mutually agreed upon between customer and us, and customer must provide all required documentation.  Timely request for adjustment under guarantee is required.
    • 13. Century 21 Mortgage We make home loans easy. 019S5009-08-06