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Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
Innovation in Public Sector (University Paper)
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Innovation in Public Sector (University Paper)

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  • 1. INNOVATION IN THE PUBLIC SECTOR BY SHOKHZOD YAKUBOV MON. 29TH NOVEMBER 2010 FH SÜDWESTFALEN
  • 2. CONTENTS WHAT IS IT? WHY IS IT IMPORTANT? HOW IS IT DIFFERENT? WHAT ARE THE BARRIERS? 19/12/2013 DEFINITION IMPORTANCE BARRIERS CASE STUDY Innovation in the Public Sector, by Sh. Yakubov 2
  • 3. DEFINITION WHAT IS INNOVATION IN THE PUBLIC SECTOR 19/12/2013 Innovation in the Public Sector, by Sh. Yakubov 3
  • 4. INNOVATIONS – NEW IDEAS THAT WORK - G. MULGAN 19/12/2013 Innovation in the Public Sector, by Sh. Yakubov 4
  • 5. COST PRESSURE INNOVATION DRIVERS IN THE PUBLIC SECTOR ARISE FROM: 19/12/2013 RISING PUBLIC NEEDS ENVIRONMENTAL CHALLENGES TECHNOLOGICAL ADVANCE PRIORITIES OF POLITICIANS Innovation in the Public Sector, by Sh. Yakubov 5
  • 6. EXAMPLES OF INNOVATION: SERVICE PROCESS ADMINISTRATIVE SYSTEM CONCEPTUAL RADICAL 19/12/2013 e.g. HEALTH CARE AT HOME CHANGE IN MANUFACTURING SERVICES/PRODUCTS NEW POLICY INSTRUMENT; CHANGE IN POLICY NEW SYSTEM OR FUNDAMENTAL CHANGE IN CURRENT SYSTEM CHANGE IN OUTLOOK OF ACTORS CHANGE OF BELIEF SYSTEMS OR RATIONALITIES Innovation in the Public Sector, by Sh. Yakubov 6
  • 7. INNOVATION CATEGORIES ACCORDING TO BEKKERS: PRODUCT/SERVICE HEALTH CARE AT HOME EMERGENCY WARNING TECHNOLOGICAL VIA MOBILE DEVICES PROCESS AUTOMATED TAX ASSESSMENT ORGANIZATIONAL SHARED SERVICE CENTRES NEW PUBLIC MANAGEMENT CONCEPTUAL CONCEPT INSTITUTIONAL DIRECT DEMOCRACY 19/12/2013 Innovation in the Public Sector, by Sh. Yakubov 7
  • 8. CHANGE IS DRIVEN THROUGH THE DELIVERY SYSTEM BY PRESCRIPTION, REGULATION AND SUPPORT 19/12/2013 TOP DOWN Innovation in the Public Sector, by Sh. Yakubov 8
  • 9. BOTTOMUP ORIGINATES WITHIN THE DELIVERY SYSTEM; GOVERNMENT FACILITATES THE DEVELOPMENT AND DIFFUSION 19/12/2013 Innovation in the Public Sector, by Sh. Yakubov 9
  • 10. VS PRIVATE 19/12/2013 PUBLIC Innovation in the Public Sector, by Sh. Yakubov 10
  • 11. PRIVATEVSPUBLIC PRIVATE SECTOR PUBLIC SECTOR ORGANISING PRINCIPLES PURSUIT OF PROFIT; GROWTH ENACTMENT OF REVENUES & MARKET SHARE POLICIES. ORGANISATIONAL STRUCTURES MANY SIZES; OPTIONS FOR NEW COMPLEX SYSTEM ENTRANTS. CONFLICTING TASKS PERFORMANCE METRICS RETURN ON INVESTMENT OF PUBLIC MULTIPLE PERFORMANCE INDICATORS AND TARGETS: POLITICAL, SOCIAL, ETC MANAGEMENT ISSUES AUTONOMIC OR LIMITED TO BUDGET. SHAREHOLDERS & ETC; REWARDED WITH BENEFITS AND PROMOTION. MANAGERS ARE UNDER HIGH LEVELS OF POLITICAL SCRUTINY; CONSIDERABLY LOWER MATERIAL BENEFITS RELATIONS WITH ENDUSERS CONSUMER OR INDUSTRIAL GENERAL PUBLIC, TRAD. SEEN MARKETS; VARY IN LEVEL OF AS CITIZENS, INTIMACY FIRMS ARE PARTS OF SUPPLY DEPENDENT ON PRIVATE RELATIONS WITH SUPPLY CHAINS; LARGER FIRMS ORGANISE AND CONTROL THESE SUPPLIERS; VERY IMPORTANT CHAINS MARKET FOR MANY FIRMS. CHAINS: Source: Don Scott-Kemmis, (2009), The Challenge of Sustaining Innovation in the Public Sector 19/12/2013 Innovation in the Public Sector, by Sh. Yakubov 11
  • 12. IMPORTANCE WHY IS INNOVATION IN THE PUBLIC SECTOR IMPORTANT 19/12/2013 Innovation in the Public Sector, by Sh. Yakubov 12
  • 13. LAST THIS CENTURY CENTURY HOMOGENEOUS DIVERSE STRATIFIED BY CLASS MULTIPLY STRATIFIED STATIC MOBILE CONVENTIONAL 19/12/2013 VARIETY OF LIVING ARRANGEMENTS Innovation in the Public Sector, by Sh. Yakubov 13
  • 14. INNOVATION HELPS TO REDUCE COSTS INCREASE EFFICIENCY IMPROVE OUTCOMES 19/12/2013 Innovation in the Public Sector, by Sh. Yakubov 14
  • 15. BARRIERS 19/12/2013 Innovation in the Public Sector, by Sh. Yakubov 15
  • 16. BAR LACK OF COMPETITION RIE RS 19/12/2013 RISK AVERSE BEHAVIOUR BUREAUCRATIC CONSERVATISM UNRESPONSIVE WORKFORCE Innovation in the Public Sector, by Sh. Yakubov 16
  • 17. ASSESSMENT PRACTICES DEVELOPING AWARENESS BENCHMARKING INNOVATION CASE STUDIES LEARNING-ORIENTED EVALUATION 19/12/2013 Innovation in the Public Sector, by Sh. Yakubov BAR RIE RS 17
  • 18. e.g. CASE STUDY A FEW EXAMPLES OF INNOVATION IN THE PUBLIC SECTOR 19/12/2013 Innovation in the Public Sector, by Sh. Yakubov 18
  • 19. THE OPEN UNIVERSITY THE UNITED KINGDOM EXPANDED PARTICIPATION IN HIGHER EDUCATION NEW MODES OF SERVICE DELIVERY + ESTABLISHED TECHNOLOGIES OPEN ENTRY POLICY THE LARGEST PROVIDER OF PART-TIME HIGHER EDUCATION IN UK ACKNOWLEDGED WORLD LEADER IN DISTANCE EDUCATION 19/12/2013 Innovation in the Public Sector, by Sh. Yakubov 19
  • 20. NHSDirect THE UNITED KINGDOM NURSES + TELEPHONES GIVING ACCESS TO HEALTH AND HEALTH CARE ADVICE OLD ELEMENTS + NEW WAYS MIGRATION PATH TO INTERNET SIDE-EFFECTS: DID ADD ON OR TAKEN OFF PRESSURE ON OTHER PUBLIC SERVICE? 19/12/2013 Innovation in the Public Sector, by Sh. Yakubov 20
  • 21. PAYNET UZBEKISTAN MOBILE COMMUNICATION PAYMENTS THROUGH A THIRD PARTY PAYMENTS MADE WITH CASH; QUICK AND EASY ANY AMOUNT; NO COMMISSION WITH INCREASED POPULARITY AMOUNT OF SHOPS ACROSS THE COUNTRY ALSO IS STILL RISING AFTER A YEAR OF OPERATION NEARLY 90% OF PAYMENTS ON TELECOMMUNICATION SERVICES, AS WELL AS GAS, ELECTRICITY, HEATING AND WATER SERVICES WERE HANDLED BY PAYNET 19/12/2013 Innovation in the Public Sector, by Sh. Yakubov 21
  • 22. END OF PRESENTATION THANK YOU FOR LISTENING 19/12/2013 Innovation in the Public Sector, by Sh. Yakubov 22

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