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406 ap business_objects_dashboards_and_walt_disney

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  • 1. Orange County Convention Center Orlando, Florida | May 15-18, 2011 SAP BusinessObjects Dashboards and Walt Disney Theme Parks Warehousing Kenn Hierman Cory Lasseter ]
  • 2. [ Introduction  Walt Disney Parks and Resorts (WDPR)  International and Domestic  Kenn Hierman     Reporting and Security Finance/Reporting Implementation 15 years Kenneth.E.Hierman@Disney.com  Cory Lasseter  BI Development  12 years  Cory.W.Lasseter@disney.com Real Experience. Real Advantage. 2
  • 3. [ The Walt Disney Company  Multimedia conglomerate operating in 42 countries  Annual sales (FY ’10) of $38 billion in 5 key areas:      45% - Media Networks 28% - Parks & Resorts 18% - Studio Entertainment 7% - Consumer Products 2% - Interactive Media  149,000 Employees Real Experience. Real Advantage. 3
  • 4. [ The Walt Disney Company  Holdings in 40 different countries  11 different languages North America Canada Puerto Rico USA Latin America Argentina Brazil Chile Mexico Venezuela Asia-Pacific * Have limited scope Real Experience. Real Advantage. Australia China Korea Hong Kong India Japan New Zealand Singapore Taiwan EMEA Austria Belgium Czech Republic* Denmark Finland France Germany Greece* Hungary* Ireland Israel* Italy Netherlands Norway Poland* Portugal Russia* South Africa* Spain Sweden Switzerland Turkey* UK 4
  • 5. [ WDPR Reporting Current State  There are 3 main areas of focus for reporting with WDPR  PTP – purchasing and warehouse related  PIC – projects related reporting  Lodging – Weekly, Monthly, Quarterly, Flash and Business Review-related reporting  The target audience for these initiatives are:  PTP – Sourcing and Procurement and the Fireworks department at Walt Disney World (WDW)  PIC – All areas that produce projects-related reporting across the domestic segment as well as Hong Kong Disneyland  Lodging – Front-line resort managers up to executives, to provide standardized reports for domestic resorts Real Experience. Real Advantage. 5
  • 6. [ WDPR Reporting Technology  The following technologies are being deployed to enable these initiatives  SAP ECC 6.0  SAP Business Warehouse 7.0 SP6 Enhancement Pack 1  SAP BusinessObjects Rapid Marts  PTP - Accounts Payable, Inventory and Purchasing rapid marts  PIC – Project and Cost Center rapid marts  SAP BusinessObjects XI 3.1 SP2 Fix Pack 2.5      Web Intelligence (Webi and Rich Client) Crystal Reports 2008 Live Office Xcelsius 2008 BI Widgets Real Experience. Real Advantage. 6
  • 7. [ WDPR Reporting Delivery Methods  The following technologies are being utilized for delivery on these initiatives        BusinessObjects InfoView Scheduling reports for viewing within Business Objects Delivery of reports via Outlook Business Objects Widgets Custom Web Pages Utilization of Crystal Reports as a dashboard Open Doc Calls from independant applications Real Experience. Real Advantage. 7
  • 8. [ WDPR SAP Reporting Tools Real Experience. Real Advantage. 8
  • 9. [ Business Case: WDW Fireworks  Federally mandated warehousing and storage policies require standardized reporting to satisfy federal requirements for monitoring explosive material  The current process for the Fireworks department is a very manual and labor-intensive process that includes generating reports from SAP and the physical inventory of explosives within each storage magazine across WDW property  The Fireworks department requested a process change to simplify reporting of the N.E.W. (Net Explosive Weight) Real Experience. Real Advantage. 9
  • 10. [ Tools Used  Warehouse Rapid Mart  SAP BusinessObjects Web Intelligence  Xcelsius 2008 Real Experience. Real Advantage. 10
  • 11. [ WDW Fireworks Dashboard Demo Real Experience. Real Advantage. 11
  • 12. [ Key Learnings and Development Challenges  It is not currently possible to visualize SAP BW data using Xcelsius  Requires a GUI ID which is not supported within TWDC infrastructure  Working with SAP/BusinessObjects to develop SSO solution  Additional data needed to be brought into the Warehouse rapid mart  Data sets cannot be too large  Xcelsius only handles data 1,000 to 2,000 rows well  Larger data sets create performance issues  Formulas only support ranges of 500 rows Real Experience. Real Advantage. 15
  • 13. [ BI Solutions  Universe changes were required to support the Fireworks dashboard  A new fact table was created in the Warehouse Rapid Mart to house Warehouse Bin data  A new BO Universe was created exclusively for the Disney Fireworks department Real Experience. Real Advantage. 16
  • 14. [ BI Solutions  Three new reports were built to provide the required data for the federal audit and organized to facilitate development of the dashboard  New Folders and User Groups were created and security was configured, external of SAP, to control access to the new BO universe Real Experience. Real Advantage. 17
  • 15. [ Best Practices  Make the database do as much work as possible  Aggregation is a must for Xcelsius!  Format the underlying reports to the desired format  Do as little report formatting as possible within Xcelsius  Xcelsius performs best as a visualization tool, not a reporting tool  Storyboards are critical to successful implementation  The end user must define all views of the data as they would like them to be visualized  Do not go overboard with graphs, dials and pictures  Simple is best  Too many colors is confusing  Make the eye go where it is important Real Experience. Real Advantage. 18
  • 16. [ Questions?  Are there any questions about the tools used or the dashboard demonstrated? Real Experience. Real Advantage. 19
  • 17. [ ]  Thank you for participating. Please remember to complete and return your evaluation form following this session. For ongoing education in this area of focus, visit www.asug.com. SESSION CODE: 0406 Real Experience. Real Advantage.