Community is people, relationships, discussions...
The term community has two distinct commutive
1) Community usually refers to a social unit larger than
a small village that shares common values.
2) In biology, a community is a group of interacting
living organisms sharing a populated environment.
A community is a group or society, helping each other.
Key Points to Deﬁne Community
A common interest or context
A sense of shared purpose and fate
A common set of needs
A group of people with unique shared values, behaviors, and artifacts !
WHO can be the owner
of a community?
Deﬁne scope, ideal outcomes, and boundaries
Ensure participants receive more value then they contribute
Promote, encourage, and reward productive behaviors
Discourage and limit destructive behaviors
Facilitate constructive disagreement and conﬂict
Advocate for the community and its members
Monitor, measure, and report
Marshal internal advocates, resources, & support
Manage tools and member experience
What makes a good community manager?