DIGG Online Communities Instituto de Empresa, Madrid Master in Digital Marketing 2009/ 2010
Digg is a place for people to discover and share content from anywhere on the web. DISCOVER SUBMIT DIGG or BURY SHARE DISCUSS
The Virtual Circle for an online community: how to get the tipping point? The goal is to reach "the level at which the momentum for change becomes unstoppable.” The Tipping Point is about reaching the Critical Mass. Malcolm Gladwell http://en.wikipedia.org/wiki/The_Tipping_Point
Life circle of a successful community:the case of digg CONCEPTION There are billions of stories out in the World Wide Web. Digg is the place to rank the most popular ones by the user. Digg is a service to define story popularity on the Internet. ADOLESCENCE Digg started as an experiment and grew very fast. Today Digg works with categories and is add financed. Digg is a tool to generate web success (“Dig Effect”). MATURITY Digg is adding several new features such as the Facebook connection or the DiggDialogg. Will Digg manage to grow in the future?
The Virtual Circle for an online community:What has happened to digg?
Digg reached its Tipping Point
at the beginning of 2006
Digg got to the peak in late 2006
From 2007 on several new
players entered the market (There are over 100 similar sites.)
Digg cam under criticism concerning
moderation, diversity of individuals participating and tools like Digg Bar.
Digg does not meet the requirement
to change very fast.
The Success of online communities:A comparison between twitter and digg Twitter has increased popularity among visitors between 25 and 34 up to 45%, whereas Digg just count on 20%. Twitter receives traffic mainly from Social Community platforms, whereas Digg relies on Google referrals.
typical life cycle of a community member:How does it work? READ submitted articles DIGG or BURY selected stories COMMENT & SHARE certain stories and friends SUBMIT own stories and be top-ranked LEAVE the community
typical life cycle of a community member:Who is contributing and how? Digg started in 2004, but from 2006 on the numbers of registered users increased to more than 2,500,000. But who is actively contributing and how? Digg is dominated by a few. It has been reported that the top 100 Digg users posted 56% of Digg’sfront page content, and that a niche group of just twenty individuals had submitted 25% of the front page content. Far from being a mass of opinion, Digg is insteadshowing, primarily, the content opinionsof just a few, select folks.
typical life cycle of a community member:What are the top 100 digger doing?
Membership length average is about 20 months;
Peak is about 33 months
91% of the Top 100 are very active within a month
1,369 stories have been submitted on average,
whereas 281 gone popular
25% of the stories hit the front page
Motivations and barriers to contributeto the digg online community A little Digg love … http://www.youtube.com/watch?v=XLLRsn_nr6s&feature=PlayList&p=39139A0FB522C3B5&playnext=1&playnext_from=PL&index=15
Motivations and barriers to contributeto the digg online community
too many stories and less chance to come on the front page
opinion of a few rather than the mass
unclear moderation and undemocratic votes
less functional for marketing due to Digg Bar and lower Page Rank
PEOPLE ARE KEY
make your story popular
receive the “Digg Effect”
read what is popular
be interactive: rate, comment and share
search for categories
be with the current trend
advertise “home-made”, cost free and fast
CONTENT IS KEY MOTIVATIONS V S BARRIERS
The “Digg Effect” was yesterday, but happensin the future? Digg has to manage the contribution problems and to constantly innovate in order to fight against competitors and to put CONTENT rather than people into the focus again. As many Web 2.0 concepts, Digg still is looking for a sustainable business model behind to monetize the service.
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