Office Politics and Gossiping 1/24/2013 Prepared by: Sheryl B. Satorre Employee Conduct and Discipline Presented by: Sheryl B. Satorre TM 725 – Personnel Management 1
Pre-Test on Office Politicsand Gossiping (True/False)1. Office politics takes place in nearly every business organization. 1/24/20132. Many working class people are happy that office politics exist.3. There are positive and negative effects from office Prepared by: Sheryl B. Satorre politics.4. Office grapevine occurs when you add state-of-the- art telecommunications into the workplace.5. Managers differ with regard to what information should be disseminated within the workplace.6. There are good and bad forms of gossip. 2
Pre-Test (cont.)7. The informal communication network of an organization is called the Grapevine Concept. 1/24/20138. One of the five rules concerning office politics state that not everyone expects to get paid back. Prepared by: Sheryl B. Satorre9. Hypocrisy, secrecy, self interests, ruthlessness, and power struggles are all examples of office gossip.10. One way to avoid office politics is to focus on the business interest at hand. 3
What is Office Politics? Prepared by: Sheryl B. Satorre 1/24/20134
Office Politics - Outline• Overview of Office Politics• Examples of Office Politics 1/24/2013• Detriments of Office Politics Prepared by: Sheryl B. Satorre• Benefits of Office Politics• Five Rules Concerning Office Politics• How to Win at Office Politics 5
“Politics: the unwrittenrules of how things aredone or not done.” 1/24/2013 Prepared by: Sheryl B. Satorre Pat McBride, The Black Collegian 6
“Stop pretending that itdoesn’t exist… Decrying thefact the system is political is 1/24/2013like complaining that wateris wet.” Prepared by: Sheryl B. Satorre Gerard Egan 7
Politics pä-lә-tiks noun • competition between groups or individuals for power. • is a process by which decisions are made 1/24/2013 within groups. Prepared by: Sheryl B. Satorre 8
Statistics…“Twenty percent of anadministrators time -- is spent 1/24/2013resolving conflicts amongemployees” Prepared by: Sheryl B. Satorre 9
Office Politics• It is simply how power gets worked out on a practical, day-to-day basis among 1/24/2013 co-workers. Prepared by: Sheryl B. Satorre• It can be either positive or negative.• It is the use of ones individual or assigned power within an employing organization for the purpose of obtaining advantages beyond ones legitimate authority. 10
Should you play?• Some experts argue that you can’t avoid the 1/24/2013 game of office politics. Prepared by: Sheryl B. Satorre• Some say it is crucial to career success.• Many say that it causes stress. 11
Is this just Office Gossip?• Office politics has the objective of gaining an advantage. 1/24/2013• Office gossip is a social activity. Prepared by: Sheryl B. Satorre• Both activities are highly related to each other. 12
Examples of Office Politics• “Sucking up”/”Brown- • Favoritism nosing” • Nepotism• Being the “Yes” person 1/24/2013 • Lazy and annoying• Being the office cynic coworkers• Giving someone a piece • Betrayal Prepared by: Sheryl B. Satorre of your mind• An e-mail war (and CC • Sex in the office everyone!) • False resumes• Sleeping with the Boss • White lies or coworker • Sneaky tricks• Stealing credit• Gossiping coworkers • and much, much more.• Abusive Managers 13
Sample Case: Looking GoodPete is a supervisor who is ambitious to a fault.Everything he does is for effect. One of his 1/24/2013ground rules is that only positive informationmakes its way from him to his boss. Negative Prepared by: Sheryl B. Satorrenews is totally ignored. He makes it clear thatanyone in his group who says bad things abouthim or the organization risks getting fired. If anemployee openly disagrees, he or she is labeleda non-supporter. Everyone who reports to Peteagrees the best practice is to fall into line and be 14a “yes person”.
Sample Case: Power byAssociationMike is a young marketing manager. He seeswork as a game and compulsively seeks to be a 1/24/2013winner. He gets turned on bychallenging, competitive activities where he can Prepared by: Sheryl B. Satorreprove himself. He hates being pushed around.His goal is to become more powerful becausepower means freedom. To expand his influenceand to increase his chances of advancement, heis developing very strong relationships withmajor customers who can make demands on his 15company.
Sample Case: FavoritismLarry was hired as the heir-apparent to the CFO.Cora, a financial analyst who had been with the 1/24/2013company for two years, made herselfindispensable to him. When Larry was placed in Prepared by: Sheryl B. Satorrecharge of the annual budget review, he madeCora his assistant. At a point where his viewsclashed with those of a Senior Auditor, Larryfired the auditor and promoted Cora to thatposition even though she wasn’t the mostqualified person for the job. 16
Sample Case: Copywriter’sCliqueWhen Kate became a copywriter for a newspaper ina large city, she was invited to join her group for 1/24/2013lunch her first day on the job. She discovered thegroup met informally once a week to gossip, to Prepared by: Sheryl B. Satorreexchange inside tips, and to get to know oneanother better. Kate quickly learned the value oftrading information at these events. The messagewas clear: lunch was political. A final note: It’simportant to remember that to be human is to bepolitical. Whenever people’s priorities, values, andinterests diverge, some type of politicking usually 17takes place.
Detriments of Office Politics• Initiates ruthlessness• Unwarranted power struggles 1/24/2013• Encourages hypocrisy, secrecy, and self- interests Prepared by: Sheryl B. Satorre• Produces ineffective team work among staff members 18
Five Rules Concerning OfficePolitics1. Nobody wins unless everybody wins. 1/24/20132. Don’t just ask for opinions… change Prepared by: Sheryl B. Satorre them!3. Everyone expects to be paid back.4. Success can create opposition.5. Don’t ignore the after-math of success. 20
How to win at Office Politics? Hint: It’s like a basketball. 1/24/2013 Prepared by: Sheryl B. Satorre 21
Get to know yourteammates.• You don’t have to be best friends or go on camping trips with them, but do try to show 1/24/2013 genuine interest in finding out more about each of them. Prepared by: Sheryl B. Satorre• Everyone is interesting if you care enough to ask the right questions. 22
Don’t be a ball hog; learnhow to pass.• If you’re working on a project that required a team effort and you did a great job, don’t hog 1/24/2013 the spotlight. Prepared by: Sheryl B. Satorre• Winning at office politics means spreading the credit around and being a good team player. 23
Help your teammates upafter a drive to the hoop.• If you see a co-worker struggling or know that 1/24/2013 someone could use an extra hand, help them out. Prepared by: Sheryl B. Satorre 24
Crash the boards.• Another fundamental of office politics is crashing the boards.• Second chance opportunities always seem to 1/24/2013 present themselves if you know where to find them. Prepared by: Sheryl B. Satorre• If your boss or co-workers have to miss a meeting, offer to jump right in and take their place. 25
Keep your hands up at alltimes.• Don’t be afraid to take on unpopular projects no one 1/24/2013 wants.• If you volunteer for a Prepared by: Sheryl B. Satorre challenging project and succeeds, you will look 10x more like an all-star.• If you fail, no one thought it was possible anyway, and it will chalk it up as inexperience. 26
Scout out your competition.• Don’t think for a second that you don’t have competitors. 1/24/2013 • These workers can be above you, below you, but more often than not they are Prepared by: Sheryl B. Satorre working right beside you fighting for that same promotion. This is what office politics is all about. • It’s a good idea to have a firm grasp on their strengths and weaknesses as well. 27
Make your free throws.• Did you know that daily 30 minute meeting that everyone hates to go to because it seems 1/24/2013 to drag on forever? • These meetings are like free throws. They might look Prepared by: Sheryl B. Satorre ordinary, but they are the single most important part of the day. Not only are you usually in a room with the people who have the most influence over your next promotion, but you are being judged on this stage everyday. • Do yourself a favor, be prepared for these meetings because playing office politics demands it. Even if you don’t have much to say, always be prepared to say something. If you miss your shot, you can be assured your competition is waiting to pick up that rebound. 28
Seek out a veteran to mentoryou.• The easiest way to know the road ahead is to ask those who have traveled the route before. 1/24/2013 • Realize that everything you are about to do on the job has pretty much been done before. Prepared by: Sheryl B. Satorre • Yes, you may be smart with a college degree and all, but to “veterans” you’re really not that special (yet). • Seek out a well respected veteran in the organization to help mentor you. • Pay attention to their communication style, network of relationships, and the types of proposals they say "yes" to most often. • Emulate those traits by drawing on the strengths 29 you have.
Don’t turn the ball over.• One of the most overlooked fundamentals of office politics is to not turn the ball over. 1/24/2013 • When given a special project by the boss or the boss’ boss, take this as a sign of trust that you are progressing. Prepared by: Sheryl B. Satorre • Stay late, check your work, and seek advice from your teammates and mentors. But whatever you do, don’t drop the ball or you might not get another chance for a while. 30
Play hard for all 4 Quarters –even in garbage time.• Don’t let others ever see you goofing off or taking it easy. 1/24/2013• If the boss is out of the office, this is actually the time you should commit to working Prepared by: Sheryl B. Satorre harder. • Don’t take advantage of the situation by taking a longer lunch or slacking off on assignments. • Others in the office are keenly aware of your performance while the boss is away. Don’t give them any reason to throw you under the bus. 31
Be a floor general.• It’s never about who is in charge, but who takes charge. 1/24/2013 • You don’t have to be team captain to be a leader. Prepared by: Sheryl B. Satorre • Winning at office politics is really about watching how you carry yourself. • Take ownership of your mistakes and never blame anyone. 32
Do post gameinterviews.• Control your story before others do. 1/24/2013 • Ask others what they think of your performance and where they think you can improve. This is easy to do around review time since everyone is worried about Prepared by: Sheryl B. Satorre their own situation. • If you’re not happy with the current PR you’re receiving, then someone else is controlling your story. • Take steps to fix it and get the story straight. • If you want to be known as the tireless worker who is first 33 in and last to leave, then act like it.
Shake hands at the end ofthe game. 1/24/2013• Even if you leave an organization on bad terms, don’t burn any bridges with anyone. Prepared by: Sheryl B. Satorre The odds are high that you will see some of these people again in your career. 34
Winning at office politics is just likeplaying basketball. As with any game, ittakes practice and the more you do it, the 1/24/2013better you’ll get. Prepared by: Sheryl B. Satorre 35
t… I don’t mean to gossip, bu Prepared by: Sheryl B. Satorre 1/24/201336
Office Gossip - Outline• The Grapevine Concept• Detriments of Office Gossip 1/24/2013• Benefits of Office Gossip Prepared by: Sheryl B. Satorre• Three Ways to Deal with Gossip 37
The Grapevine Concept• The Grapevine Concept is the informal communication 1/24/2013 network of an organization.• It is also… Prepared by: Sheryl B. Satorre • An unofficial way of relaying news • Personal Gossip • Informal and Unstructured 38
Detriments of Office Gossip• Incorrect information is passed along. 1/24/2013• Contributes to the spread of rumors Prepared by: Sheryl B. Satorre• Creates conflicting loyalties• Counteracts company values• Encourages resistance to management plan 39
Benefits of Office Gossip• Provides an outlet for stress, tension, and anxiety 1/24/2013• Makes work less boring• Showcases future leaders Prepared by: Sheryl B. Satorre• Provides feedback on employee 40
Gossip Three Ways to Deal with Prepared by: Sheryl B. Satorre 1/24/201341
1) Analyze the Gossip• When your colleague comes to you with some new gossip to tell, try answering the following 1/24/2013 questions. • What are his or her motives for telling me Prepared by: Sheryl B. Satorre this? • Does this news have any basis?• The important thing to remember is that it’s never good to cause any false speculation or slander. Dishonest news will only create negative outcomes such as resentment. 42
2) Encourage PositiveConversation• Always prefer to work in a healthy and 1/24/2013 positive environment than in a tense, backstabbing one. Prepared by: Sheryl B. Satorre• Try becoming a role model in the promotion of good conversation especially if you’re the team leader. 43
3) Act Immediately.• First, clarify with anyone involved.• Next, talk to the person who has been 1/24/2013 spreading the mean gossip about you.• Try to discover and solve the source of Prepared by: Sheryl B. Satorre animosity. Clear any misunderstanding and resentment.• Be calm and patient during the conversation.• Lastly, show how untrue the office gossip is by acting a way that contrasts the chatter. 44
We hang the petty thievesand appoint the great ones to 1/24/2013public office. --Aesop Prepared by: Sheryl B. Satorre 46
Instead of being concerned thatyou have no office, be concernedto think how you may fit yourself 1/24/2013for office. Instead of being Prepared by: Sheryl B. Satorreconcerned that you are notknown, seek to be worthy ofbeing known. --Confucius 47
Thank you. Prepared by: Sheryl B. Satorre 1/24/201348
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