Clutter is the systematic putting off of decisions T - Throw away R - Route to someone else Joe, This requires your expertise A - Act on it lkdf dkdh dlkfhj slkdh skdls ksk shsk sks kolslhs lityys lthls lkdf dkdh dlkfhj slkdh skdls ksk shsk sks kolslhs lityys lthls lkdf dkdh ld dlkfhj slkdh sk dls ksk shsk kolslhs F - File it R - Read it Later
Win-Lose Mentality Does conflict most often come from differing GOALS or differences of OPINION on HOW to achieve the goals? Know when you are being manipulated and defend yourself tactfully Dealing with Conflict & Confrontation Dr. Helga Rhode
Boss: I need you to get this done before you leave You: You need this right away? Sure, I’ll get started now, and finish up in the morning before you come in, or did you want me to set this other thing aside?