SITUATIONAL LEADERSHIP II
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SITUATIONAL LEADERSHIP II

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HOW TO LEAD WITH YOUR PEOPLE...

HOW TO LEAD WITH YOUR PEOPLE...

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  • 1. SituationalLeadership
  • 2. Overview Directive and Supportive Behavior Leadership Variables Situational Leadership II Model
  • 3. Directive & Supportive Behavior
  • 4. Directive/Task BehaviorInvolves:  Clearly Telling People • What to Do • How to Do It • Where to Do It • When to Do It  And Then Closely Supervising Their Performance
  • 5. Supportive/Relationship BehaviorInvolves:  Listening to People  Providing Support and Encouraging Their Efforts  Facilitating Their Involvement in Problem Solving and Decision Making
  • 6. Leadership Variables
  • 7. Leadership Variables Follower Boss Associates/Peers Organization Job Demands Time
  • 8. Interim Summary•Directive/Supportive Behavior•Leadership Variables
  • 9. Situational Leadership Model
  • 10. (High) THE FOUR LEADERSHIP STYLES S High Supportive and High Directive and U Low Directive High Supportive P Behavior Behavior P O R T I V S3 S2 E B E S4 S1 H A V I O Low Supportive and High Directive and R Low Directive Low Supportive Behavior Behavior(Low) DIRECTIVE BEHAVIOR (High) HIGH MODERATE LOW D4 D3 D2 D1 DEVELOPED DEVELOPING 8 DEVELOPMENT LEVEL OF FOLLOWER(S)
  • 11. Subordinate’s Development Level Competence: Task, Knowledge and Skills Commitment: Motivation and Confidence 9
  • 12. Levels of Development D1 - “Enthusiastic Beginner” D2 - “Disillusioned Learner” D3 - “Reluctant Contributor” D4 - “Peak Performer” 15
  • 13. Levels of Development D1Low Competence, High Commitment “Enthusiastic Beginner”
  • 14. Levels of Development D2Some Competence, Low Commitment “Disillusioned Learner”
  • 15. Levels of Development D3Moderate to High Competence, Variable Commitment “Reluctant Contributor”
  • 16. Levels of Development D4High Competence, High Commitment “Peak Performer”
  • 17. Levels of Development D1 - Low Competence, High Commitment “Enthusiastic Beginner” D2 - Some Competence, Low Commitment “Disillusioned Learner” D3 - Moderate to High Competence, Variable Commitment “Reluctant Contributor” D4 - High Competence, High Commitment “Peak Performer” 15
  • 18. Development Level is Task Specific!
  • 19. (High) THE FOUR LEADERSHIP STYLESS High Supportive and High Directive andU Low Directive High SupportiveP Behavior BehaviorPORTIV S3 S2EBE S4 S1HAVIO Low Supportive and High Directive andR Low Directive Low Supportive Behavior Behavior(Low) DIRECTIVE BEHAVIOR (High) HIGH MODERATE LOW D4 D3 D2 D1 DEVELOPED DEVELOPING 18 DEVELOPMENT LEVEL OF FOLLOWER(S)
  • 20. Directing High Directive, Low Supportive Leader Defines Roles of Followers Problem Solving and Decision Making Initiated by the Leader One-way Communication 19
  • 21. (High) THE FOUR LEADERSHIP STYLESS High Supportive and High Directive andU Low Directive High SupportiveP Behavior BehaviorPORTIV S3 S2EBE S4 S1HAVIO Low Supportive and High Directive andR Low Directive Low Supportive Behavior Behavior(Low) DIRECTIVE BEHAVIOR (High) HIGH MODERATE LOW D4 D3 D2 D1 DEVELOPED DEVELOPING 20 DEVELOPMENT LEVEL OF FOLLOWER(S)
  • 22. Coaching High Directive, High Supportive Leader Now Attempts to Hear Followers Suggestions, Ideas, and Opinions Two-way Communication Control Over Decision Making Remains With the Leader 21
  • 23. (High) THE FOUR LEADERSHIP STYLESS High Supportive and High Directive andU Low Directive High SupportiveP Behavior BehaviorPORTIV S3 S2EBE S4 S1HAVIO Low Supportive and High Directive andR Low Directive Low Supportive Behavior Behavior(Low) DIRECTIVE BEHAVIOR (High) HIGH MODERATE LOW D4 D3 D2 D1 DEVELOPED DEVELOPING 22 DEVELOPMENT LEVEL OF FOLLOWER(S)
  • 24. Supporting High Supportive, Low Directive Focus of Control Shifts to Follower Leader Actively Listens Follower Has Ability and Knowledge to Do the Task 23
  • 25. (High) THE FOUR LEADERSHIP STYLES S High Supportive and High Directive and U Low Directive High Supportive P Behavior Behavior P O R T I V S3 S2 E B E S4 S1 H A V I O Low Supportive and High Directive and R Low Directive Low Supportive Behavior Behavior(Low) DIRECTIVE BEHAVIOR (High) HIGH MODERATE LOW D4 D3 D2 D1 DEVELOPED DEVELOPING 24 DEVELOPMENT LEVEL OF FOLLOWER(S)
  • 26. Delegating Low Supportive, Low Directive Leader Discusses Problems With Followers Seeks Joint Agreement on Problem Definitions Decision Making Is Handled by the Subordinate They “Run Their Own Show” 25
  • 27. (High) THE FOUR LEADERSHIP STYLES S High Supportive and High Directive and U Low Directive High Supportive P Behavior Behavior P O R T I V S3 S2 E B E S4 S1 H A V I O Low Supportive and High Directive and R Low Directive Low Supportive Behavior Behavior(Low) DIRECTIVE BEHAVIOR (High) HIGH MODERATE LOW D4 D3 D2 D1 DEVELOPED DEVELOPING 26 DEVELOPMENT LEVEL OF FOLLOWER(S)
  • 28. What Happens If We Have aMismatch of LeadershipStyle With DevelopmentLevel?
  • 29. Increasing Follower Development Level Tell Them What You Want Them to Do Show Them What You Want Them to Do Let Them Try - There Is Some Risk Observe Performance - Focus on the Positive Manage the Consequences
  • 30. Five Step to Training Winners Tell Them What You Want to Do Show Them What You Want to Do Let Them Try – There is Some Risk Observe Performance – Focus on the Positive Manage the Consequences
  • 31. The Leader’s GoalBuild Your Follower’s Development Level So You Can Start Using Less Time-consuming Styles (S3 and S4) and Still Get High Quality Results.
  • 32. SUMMARY Directive and Supportive Behavior Leadership Variables Situational Leadership II Model
  • 33. Situational Leadership is not somethingyou do “TO” people but something you do “WITH” people.