We need to understand the larger context in which SaaS companies operate.
We need to incorporate best practices for SaaS companies into our DNA.
“ R ight. Learn it. Know it. Live it.”
Judge Reinhold – Fast Times at Ridgemont High
SaaS Concepts “ Software as a Service is not just about a new way of creating, delivering, selling and utilizing applications, but a philosophical change for how to solve some of the biggest challenges faced by earlier generations of technology - cost, complexity, time-to-market, risk, and ease of use.” (TripleTree – Software as a Service Update – September 2006)
SaaS Concepts Software as a Service sits at the core of a movement towards "customer-centric" solutions whereby pricing, deployment, and ongoing technology usage is closely aligned with customer interests.
No software or hardware installed, the application is delivered and managed from remote, centralized locations.
Rapid and simple deployment, configuration and training.
DNA of SaaS Companies Single application code base and single platform and database selection that is used across the entire customer base allowing for significant product development and R&D efficiencies.
DNA of SaaS Companies A "one-to-many" application delivery model that is often defined as a multi-tenant architecture, which is a scalable, secure, and replicable application architecture capable of supporting thousands of concurrent customers on a single instance of the application.
DNA of SaaS Companies Frequent upgrade cycles occurring multiple times per year in addition to minor product enhancements on a routine basis that are all seamlessly deployed over the Web.
DNA of SaaS Companies “ Pay-as-you-go" pricing with a wide variety of models (i.e., subscription, transaction, etc.) and terms ranging from monthly to multi-year contractual agreements and various collection terms ranging from payments received upfront, to prepay, to as-incurred.