Wisdom Transfer
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Wisdom Transfer

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With experience, we forget what it is like to be new. To transfer your wisdom, tap into your tacit knowledge.

With experience, we forget what it is like to be new. To transfer your wisdom, tap into your tacit knowledge.

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Wisdom Transfer Wisdom Transfer Presentation Transcript

  • Wisdom Transfer Shelley Dunstone, Legal Circles
  • As we gain experience, we forget what it is like to be new.
  • Two types of knowledge
    • Explicit knowledge – knowledge that is easy to communicate (e.g. it can be put into a precedent or checklist).
    • Tacit knowledge – knowledge that is acquired through experience and is not easy to communicate.
  • Tacit Knowledge
    • Tacit knowledge is WISDOM
    • Tacit knowledge is “know-how” (as opposed to “know-what”).
    • “ We know more than we can tell” – Michael Polanyi, “The Tacit Dimension”.
    • We are not aware of what we know.
  • The Experience Gap
    • We learn by copying, but we don’t always understand what to copy.
    • Some aspects of the demonstration may be too subtle for us to perceive.
    • Sometimes we copy the wrong aspect of the demonstration.
  • The Experience Gap
    • With experience:
    • You develop a “mental file” of examples and templates.
    • Your “mental checklist” of things to consider expands.
    • You develop mental habits and routines.
  • How to unlock wisdom?
    • Expand the dialogue between expert and trainee by:
    • Thinking aloud
    • Asking questions
    • Seeking questions.
  • Using Wisdom Transfer
    • Can you use the Wisdom Transfer principles:
    • In one-on-one discussions with trainees?
    • In your work group?
    • To innovate in your firm’s training program?
  • Extra bonus!
    • When you become aware of your wisdom (your tacit knowledge), you can use that knowledge to develop new products, services and methods of helping your clients, to achieve a competitive advantage.