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Communication Process

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Notes on the communications process

Notes on the communications process

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  • 1. Communication Notes Speeches are FUN!!!
  • 2. Communication~
    • the process of sharing information by using symbols to send and receive messages
    • Intrapersonal – communicating with oneself
    • Interpersonal – communication between two or more people
  • 3. The Communication Process~
    • Message – content (ideas/feelings)
    • Sender – sends the message
    • Receiver – receives the message
    • Feedback - a return message
  • 4. Symbols (signals)~
    • Verbal symbols – words
    • Non-verbal symbols – gestures, facial expressions, sounds such as laughter, clapping, whistling
  • 5. Settings ~ where it takes place
    • Informal ~ casual, unstructured, usually spontaneous
      • Talking in class
      • Talking on the phone
      • Talking with friends in the commons
    • Formal ~ a situation where you can plan ahead
      • Speeches in class
      • Job interview
      • Reporters
      • Drama
  • 6. Audience and interference~
    • Interference – something that gets in the way of communication
      • Physical – noises (whispers, coughing, binders)
      • Psychological – thoughts and feelings that distract people from listening (a fight with Mom, upcoming date)
      • Semantic – strong negative feelings from words used (“This place is a dump.”)
  • 7. Standard American English~
    • language that follows the rules of grammar and composition books
    • It’s widely accepted and used; therefore, it’s understood by many regions and cultures
  • 8. Sublanguages~
    • Jargon – specialized vocabulary understood by a particular group ( computer, football, teaching)
    • Slang – recently coined words or phrases or old words used in a new way (phat, nerd, dweeb / hot, cool, bad)
    • Dialect – regional/cultural variety of language differing from S.A.E. in pronunciation, grammar, word choice, etc. (“He don’t care.” you/ you’all/ you ‘uns/ youse)
  • 9. Denotation vs. Connotation~
    • Denotation – dictionary definition of a word
    • Connotation – hidden meaning, powerful feelings and associations that the word arouses
      • Examples:
        • bigmouthed vs. chatty
        • careful vs. timid
        • childish vs. youthful
  • 10. To Help Create Attention…
    • Enthusiasm – vigorous speaker
    • Organization- audience can clearly see where the speaker is going
    • Variety – presentation, language, supporting materials, etc.
    • Familiarity – tailor-make examples so audience can relate
    • Appearance
  • 11. Creating Attention con’t.
    • Body language
      • Facial expressions
      • Eye contact
      • Gestures
      • Posture
      • Movement
  • 12. Creating Attention con’t.
    • Paralanguage – non-verbal communication that involves using voice, variation, extraneous sounds to communicate
      • Speaker’s use of pauses
      • Speaker’s use of extraneous words/sounds
      • Sound of a person’s voice
        • Pitch – up and down in scale
        • Volume – loud or soft
        • Rate – fast or slow
        • Quality/tone of voice
  • 13. The End!!! Hallelujah