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Dr.shazia zamir presentation

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  • 1. BY DR.SHAZIA ZAMIR NUML
  • 2.  Definition  Importance  Models of stress  Causes  Consequences  solutions
  • 3.  Second biggest occupational health problem  Affects 1 in 3 employees (41.2 million)  Costs €20 billion per year
  • 4.  ….A force which acts on a body, setting up strains within it according to its load-carrying capacity, flexibility and tolerance.
  • 5. ...our body’s physical and emotional reaction to circumstances or events that frighten, irritate, confuse, endanger, or excite us According to Richard S Lazarus, stress is a feeling experienced when a person thinks that "the demands exceed the personal and social resources the individual is able to mobilize."
  • 6. PERFORMANCE STRESS *CONTROLABILITY*
  • 7. • Organizational change • Poor working relationships in the workplace • Workload • Flexible working • Workplace environment • The job itself • Job control • Job insecurity
  • 8.  Work overload/under load  Managerial style  Lack of participation  Role Problems  Role Overload  Role Insufficiency  Role Ambiguity/Role conflict  Others
  • 9.  Physical effects  Emotional effects  Workplace effects  Other effects
  • 10.  Set realistic goals and priorities  Encourage good time- management techniques  Take short breaks after a particularly stressful event  Rehearse and prepare  Hazardous working conditions
  • 11.  Don’t procrastinate  Know your limits  Change your attitudes  Learn to say "no“  Schedule your stress  Encourage employees to treat their body right
  • 12.  Encourage positive self-talk  Give positive reinforcement  Set up employee recognition programs  Most important, MAINTAIN A SENSE OF HUMOR   Say "yes" when you can and "no" when you can't.   Others
  • 13.  Industrial accidents  Illness – lost days  Poor decision making  Reduced creativity  Increased labour turnover
  • 14.  Heart disease  Stroke  Cancer  Musculoskeletal diseases  Gastrointestinal diseases  Anxiety & depressive disorders  Accidents & suicide
  • 15.  Absenteeism  Turnover  ⇓ turnover  ⇓ productivity  Poor safety  ⇑ staff compensation -claims  ⇓ morale  ⇓ creativity
  • 16.  Encourage expression of feelings  Help identify stressors  Relieve pressures  Facilitate adaptation
  • 17.  Keep life in perspective  Exercise  Learn to relax  Take time to work  Avoid frustrations  Take time to play
  • 18.  Set realistic expectations  Develop productive work skills  Don’t bottle up things  Laugh often and loud  Live in the present
  • 19.  We need some stress to perform at peak levels  Help others deal with stress – talk (don’t complain)  Be prepared -- take time to “sharpen the saw”  People and situations cause stress control both
  • 20.  Avoid frustration  Exercise  Smile  Be around those you like  Enjoy sunsets