1. BY
DR.SHAZIA ZAMIR
NUML

2.  Definition
 Importance
 Models of stress
 Causes
 Consequences
 solutions

3.  Second biggest occupational health problem
 Affects 1 in 3 employees (41.2 million)
 Costs €20 billion per year

4.  ….A force which acts on a body, setting up
strains within it according to its load-carrying
capacity, flexibility and tolerance.

5. ...our body’s physical and emotional
reaction to circumstances or
events that frighten, irritate,
confuse, endanger, or excite us
According to Richard S Lazarus,
stress is a feeling experienced
when a person thinks that "the
demands exceed the personal and
social resources the individual is
able to mobilize."

7. PERFORMANCE
STRESS
*CONTROLABILITY*

10. • Organizational change
• Poor working relationships in the workplace
• Workload
• Flexible working
• Workplace environment
• The job itself
• Job control
• Job insecurity

11.  Work overload/under load
 Managerial style
 Lack of participation
 Role Problems
 Role Overload
 Role Insufficiency
 Role Ambiguity/Role conflict
 Others

12.  Physical effects
 Emotional effects
 Workplace effects
 Other effects

13.  Set realistic goals and
priorities
 Encourage good time-
management techniques
 Take short breaks after a
particularly stressful event
 Rehearse and prepare
 Hazardous working
conditions

14.  Don’t procrastinate
 Know your limits
 Change your attitudes
 Learn to say "no“
 Schedule your stress
 Encourage employees to treat their body right

15.  Encourage positive self-talk
 Give positive reinforcement
 Set up employee recognition programs
 Most important, MAINTAIN A SENSE OF
HUMOR
 Say "yes" when you can and "no" when you can't.
 Others

16.  Industrial accidents
 Illness – lost days
 Poor decision making
 Reduced creativity
 Increased labour
turnover

17.  Heart disease
 Stroke
 Cancer
 Musculoskeletal diseases
 Gastrointestinal diseases
 Anxiety & depressive disorders
 Accidents & suicide

18.  Absenteeism
 Turnover
 ⇓ turnover
 ⇓ productivity
 Poor safety
 ⇑ staff compensation
-claims
 ⇓ morale
 ⇓ creativity

19.  Encourage expression of feelings
 Help identify stressors
 Relieve pressures
 Facilitate adaptation

20.  Keep life in perspective
 Exercise
 Learn to relax
 Take time to work
 Avoid frustrations
 Take time to play

21.  Set realistic expectations
 Develop productive work skills
 Don’t bottle up things
 Laugh often and loud
 Live in the present

22.  We need some stress to perform
at peak levels
 Help others deal with stress –
talk (don’t complain)
 Be prepared -- take time to
“sharpen the saw”
 People and situations cause
stress control both

23.  Avoid frustration
 Exercise
 Smile
 Be around those you like
 Enjoy sunsets