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Managing a Global Business Process Expert Team (BPx)

by Portfolio Manager at www.bloomport.com on Dec 30, 2009

  • 1,983 views

learning points: ...

learning points:
Groundwork – Defining your Scope and structure
Define the “What” and the “How”
Service Delivery: Key concepts for Quality
Expertise vs Mastery
Practical Tips and Tricks for managing G-BPx
The do’s and don'ts

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Managing a Global Business Process Expert Team (BPx) Managing a Global Business Process Expert Team (BPx) Presentation Transcript