How to give and receive criticism effectively... by Shaunica StarkCriticism, like rain, should be gentle enough to nourish aman’s growth without destroying his roots —Frank A. Clark
So, what is criticism, by theway?Criticism is defined as....the act or an instance of making an unfavourable or severejudgment, comment, etc...The Free Dictionary
When it comes to criticism, how do you giveand receive it ...effectively?Effective criticism is all about about how youperceive criticism.
Substitute criticism for feedback...If you can perceive criticism , as feedback, you may be able to "give andreceive it"...more effectively...The word feedback sounds better than the word criticism. Dont you think?Feedback (in this context, as it pertains to criticism) is defined as.. astatement (either spoken or written) that is made to reply to a question orrequest or criticism or accusation. ..The Free Dictionary
Now that we have changed our perception to a morepositive sounding word/phrase ...Lets focus on givingeffective...criticism/feedback.... Here is how you give criticism/feedback...effectively
Calm, cool, collectedGo in cool, calm, and collected. Before you begin to givecriticism, make sure you have your emotions in check
Be specific...Be specific. Dont beat around the bush...be as specific asyou can in your critiques.
Criticize the action, not the personCriticize the action, not the person. Try to keep theperson as separated from their mistakes as possible bycriticizing their action and not them
Personalize your approach...Personalize your approach. Consider a person’sdisposition when deciding how to approach the delivery ofyour criticism.
Point out the positives...Point out positives. When criticizing someone, it’s alwaysgood to point out the positives in their work or actions aswell
Follow up...Follow up. Always make sure to follow up after givingconstructive criticism. Your criticism won’t do any good ifthe person doesn’t put into practice your suggestions.Schedule a follow up with the person youre criticizing
Now, lets focus on receiving effective...criticism/feedback.... Heres how you receive criticism/feedback.. effectively
Consider the source...Consider the source. Youre going to receive criticismfrom thousands of people in your lifetime. It’s important toremember that not all criticism is created equal.Determining the source of the criticism and the motivationsbehind it will help you know how to handle it
Listen...Shut your trap and listen. Fight the urge to argue with theperson or explain your mistake, and just listen to your critic.You’d be surprised what you can learn if you simply soak itin.
Stay calm...Stay calm (even if the other person is being a completed-bag). The goal in criticism is to keep as much of youremotions out of it as possible
Ask clarifying questions....Ask clarifying questions. Make sure you’re on the samepage with your critic by asking clarifying questions.Clarifying questions are particularly important if your critic isgiving vague or ambiguous criticism.
Thank your critic....Thank your critic (even when they handed your butt toyou). Always thank your critic. This can be difficult. No oneseriously wants to say, “Thanks for showing me that I waswrong!” But swallow your pride and sincerely thank yourcritic.
Follow up...Take action and follow up. After you’ve received yourcriticism, take action immediately. After you’ve taken action,make sure to follow up with your critic and let them knowhow you’ve rectified the problem
SourceHow to Give and TakeCriticism like a Manby BRETT & KATE MCKAY on NOVEMBER 4, 2008http://artofmanliness.com/2008/11/04/how-to-give-and-take-criticism-like-a-man/