Key to Utrecht Presentation
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Key to Utrecht Presentation

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Key to Utrecht Presentation Key to Utrecht Presentation Presentation Transcript

  • KEY to UTRECHT
  • Shauna Jin TU Delft David Keyson [chair] Daniel Saakes [mentor] Kiss the Frog Alexander Zwennes Het Utrechts Archief
  • Utrecht Archive (HUA) - Connection of HUA to city tours - Communication goals: (1) Focus on the future of Utrecht (children) (2) Spread awareness of city history (3) Create a new, modern image (4) Tie history to real people (5) Present content in new, innovative ways Gilde Utrecht - Volunteer tourist agency - 50-70 year old tour guides - General and special tours
  • “There is an opportunity to create a high-tech link between the Utrecht Archive and city tours”
  • Analysis Design/Development Evaluation/Conclusions
  • Physical and digital worlds are merging New design paradigms Threats...
  • location dependent on: Detail 1. size of group START Sketch Context 2. pick up point Detail 3. other tour groups in the area Threads, themes create empathy Chronological Threads create connection Origin of Delft Early History make contact how Delft came to be Prinsenhof origin of Oude Delf trades Etc. Baize and Beer industry Old Church Buildings behind Delft Blue William of Orange town hall Saint Agatha Monastery New Church origin Royal family Delft Blue New Church Balthasar Gerard Old Church Economics of Delft related buildings triggered by questions special group interest Execution of Balthasar Gerard Side themes POI - does not matter which path to walk
  • Percentage of Visitors 20% 55-60% 20-25% Utrecht Dutch > 35 yrs Dutch 25-35 yrs Other
  • Goal: insight into city & museum experiences Participants: six participants, 18-35 years Activities: 1. sensitization (1 week) 2. generative session (2 hrs) - collaging the “museum experience” - collaging the “exploration of a city” this you let): with ook is b ere ay ch d ywh se th to u ever to ea ook ing ow t is b ond E (h s, bu esp g th T inute ghts. NO brin corr 10 m d thou ase vity acti - Ple . out the e ab ions an own. k tak wee mplete r ss ould impre e it you ly. o dy. - C e stu sh ore free cise mak y m of th h exer cord , and y notes tud re le ac k - E free to dood d stic gs s, feel e note ickers an lp! rnin - Tak the st r he n tio you Use dua - all d gra s an r e s fo onc my nce nce ank For xperie perie tive dy. nc x stu ur e ked e enera ing my atio to k g n ith city one li r the t thin you w out and to tar on orm fo me eum es in ation you s rmati . help mus erienc repar have e info time) Inf g to e p g p ein at th te ex f the l is to e all th a lon re! the eg agr ara o goa har t in Hi for okin sep part e to s bou you m lo ese ta a y . ank t, I a rm th ook is 12th e read ough sfo is b y the ill b ve th jec pro tran nda you w ot ha w ue. Mo o ho log n on pic s t may dia ion n! e to bu atio s ses ut th now ( cip arti abo ady k rp alre you for nks aa aun ) y me Sh ph of (na ra sog ue r tm a AC
  • art bad annoying (6) architecture (6) (13) artist (4) atmosphere (6) able (5) allowed (4) (10) bar (6) beautiful (6) being (4) bike (9) book (6) box building (7) (8) built (4) chance (4) city cool computer different direction days (6) (48) (8) (12) (9) (10) everything everywhere (7) discover (5) eat (5) enjoy (4) enter (4) everyone (4) (24) exhibition experience feel (17) (22) explore (4) fact (5) (14) free (4) going hate headphones fun hour (8) function (5) (25) (11) (11) (10) house (4) interesting (18) kids (6) important learn huge (6) (11) laughing (4) (12) looking (19) (4) lot (32) museum location (6) link (4) map (5) modern (5) lost nice night nature (7) (99) (23) (8) normal (4) outside (5) people picture paintings (9) parts (4) pay (4) (31) perfect (5) (15) piece (4) remember room shop (10) seeing (6) seen (6) places (4) (13) (10) saying (4) sea (5) sit story special start somewhere (6) (11) sound (4) space (4) (8) spots (4) (8) (12) think things street talking (6) tour (7) (9) televisions (4) (25) (48) times (5) walk whole world (24) wants (7) understand (4) used (4) (10) work (5) (9) years (5)
  • Interpretation Expectations/Desires Time/Pace Money Chance Chance/Surprise Context/Connection experience experience Social experience Variety Boundaries Free Exploration experience rve Swe Technology experience Goal Oriented Exploration i.e. searching for food experience Planned Activity i.e. visiting a landmark experience experience
  • Support people’s natural way of exploring cities Allow people to make their own connections and interpretations Leave room for chance encounters Support social interaction
  • User Test 2 - Day trip Utrecht - Me + 3 friends - Critical interaction moments? - Observe social behavior - sharing/connection making - proximity varies
  • What to do next? Deciding factors: - Priorities - Hunger level - Interest level - Energy level - Expectation/Cost - External factors (i.e. weather) - Chance
  • “To design a guidance tool that is used in exploration of Utrecht. The tool should be innovative and non-deterministic, supporting social interaction between two to three people visiting a city. The tool should have a connection to the activities surrounding a visit to the city, Utrecht, as well as the archive. The design should bring in unique aspects of the physical environment of Utrecht. Finally the tool should support a heads up approach to exploring Utrecht.” -- Revised Design Vision
  • Activities related to travel & sources of content ACTIVITIES Before content generation? Plan Research Tourist Gilde Archive Explore Utrechtian - Tour content - City change During - Local knowledge - themes - Tour content Plan - Secrets/hidden - audio - images Explore - text - audio Record - Secrets - text Capture - places - video - history - Secrets After - symbols - history Upload - Local knowledge Annotate Remember INFORMAL/Current FORMAL/Static Share Compare
  • Idea generation - based on: user study, literature, context - first ideas (5) - second ideas (4) Table. Morphological Chart Time Before During After Usage Explicit Intuitive Hybrid Purpose Tour Exploratory Entertainment Info Browsing Storytelling Hybrid Delivery Volunteers Curated Content User (Gilde) (HUA) Display Create Archive archive archive Other content content
  • Table. Morphological Chart Time Before During After Usage Explicit Intuitive Hybrid Purpose Tour Exploratory Entertainment Info Browsing Storytelling Hybrid Delivery Volunteers Curated Content User (Gilde) (HUA) Display Create Archive archive archive Other content content
  • Table. Morphological Chart Time Before During After Usage Explicit Intuitive Hybrid Purpose Tour Exploratory Entertainment Info Browsing Storytelling Hybrid Delivery Volunteers Curated Content User (Gilde) (HUA) Display Create Archive archive archive Other content content
  • Focus on the archive... Second Ideas - combine adaptive tour with revealing archive information POI Archive Content - Hand drawn maps POI - Images that show: POI o Points in time o Different views (inside, birds-eye) o Famous people POI o Disappeared things Interaction point
  • - Co
  • You are now standing in Psst! You there...come wow, I can’t believe the let these Dom Square...from its closer ruins sit on the square for 100yrs earliest origin... In 1674 a hurricane blew through the city of Utrecht...*storm theme I am Jan van Nassau, one of plays*... BUZZ! Utrecht’s most important gures. I played a critical role OK? in the Unie van Utrecht... OK? 10th- 16th centu r y Views of Utrecht through the past As they walk by Jan van Nassau, he beckons them to come closer so Three friends take the Key to Utrecht tour. They start appear. They can scroll through a he can tell his story. in Dom Square where they are automatically slideshow and can compare the images delivered audio about the history of Dom Square. with the current city. The Eastern church of the UU kerkenkrius, Mariakerk was destroyed...*theme* Stand facing the Dom.. BUZZ! Line up your view so you can also see the tower of the Buurkerk... UU UU BUZZ! At Mariaplaats, they can navigate with the zone map The foundations of church are When they are done with Dom square, When they are in range of a hidden visible, and an image of the they can decide which area to visit next. path, it appears on the map. They can destroyed church appears after The map indicates suggested paths and choose to follow the path or continue the historical facts are given. the themes which can be found at each exploring. location.
  • Revealing information: - Effort & Proximity - Rewarding exploration Information revealed: - World: new areas - Areas: secret paths, special information - Objects: statues, symbols, other
  • What? - Design that takes into account GPS drift - Test improved wireless headsets Why - Get ready for user test Knowledge gained: - Disabling nearby areas while audio is playing keeps areas from interfering with each other. Audio is very - Creating bu er areas or increasing area size once Turning o static users have entered a zone can keep them from powerful & should be Wireless headsets navigation solves the leaving or triggering on exit events due to GPS the core experience drift. working sticky GPS issue A low frequency tone keeps the transmitter on Take into account GPS drift Milestones UTRECHT TEST 3 UTRECHT TEST 2 DELFT TEST 2 DELFT TEST 1 UTRECHT TEST 1 Challenges sticky GPS stat nav o means RF transmitter more GPS drift and shuts itself o interefering areas What? What? What? What? - 2 areas: Nieuwekerk, Stadhuis - 2 areas of Dom square and Mariaplaats - Improved Delft tour - Improved Utrecht tour - 2 sub areas: Hugo Grotius close, Hugo psst - several sub areas, i.e. Hugo de Groot, Mariapump - Wireless headset system - bookmarking feature (up to 5) Why? Who? Why? - activate museums when in the area Who? - Introduction to mscapes - Alexander, Laura, and Shauna - Test wireless headsets - Test tour with static navigation OFF - TU Delft & company mentors Issues: Why? Why? Issues: - GPS gets stuck - Debug in real space - Protoype demonstration for Greenlight - Sub areas are not activated (cannot land user - Initial user feedback - The transmitter doesn’t turn on during the tour. meeting position within the area of activation) - static navigation does work, but there is Issues: Issues: increased GPS drift, i.e. the user’s position jumps - GPS is still having trouble tracking the user and around - Headsets get untuned because the RF Knowledge Gained: getting stuck transmitter turns itself o . - Areas interfere with each other - With static navigation o , the GPS tracks the - Turning stat nav o introduces GPS drift user better. which means areas can interfere with each - Areas of activation can be smaller that before. other easily. Knowledge Gained: - The channel of the transmitter has to be tweaked while audio is playing. - The design has to take into account GPS drift, i.e. by deactivating other areas when a close by/intersecting area is active. Prototype Development
  • Prototype Evaluation Objectives: 1. Find out if the total experience feels unscripted and if it does, whether it provides added value for the user. 2. To discover when the technology contributes or detracts from the total experience (user study, expert walkthrough)
  • Dom Square User Test 1 User Test 2 User Test 3 5% 4% 6% 4% 2% 13% 18% 15% 12% 19% 22% 38% 13% 11% 6% 53% 1% 19% 20% 2% 59% 61% 11% 64% 68% 15% 5% 6% 21% 7% Dom Square Mariaplaats 5% 4% 6% 4% 2% 2% 10% 11% 13% 18% 12% 5% 17% leader 4% 13%17% 11% 48% 53% 9% 20% 59% look images 61% 8% 8% 15% look around 69% 73% 6% 17% Mariaplaats Total other group look around look at images leader 2% 2%
  • “To design a guidance tool that is used in exploration of Utrecht. The tool should be innovative and non-deterministic, supporting social interaction between two to three people visiting a city. The tool should have a connection to the activities surrounding a visit to the city, Utrecht, as well as the archive. The design should bring in unique aspects of the physical environment of Utrecht. Finally the tool should support a heads up approach to exploring Utrecht.” -- Revised Design Vision