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Your documentation projects need to be successful. Success doesn't happen accidentally, it happens from planning and managing. And in the 21st Century, the ways to plan and manage projects is changing. We have to change, too.
So, what do we need to think about? Agile? Waterfall? User-generated content? Wikis? How can we update the way we've historically managed our projects to help us in this new century? How do we manage projects when the definition of "user content" is changing under our feet?
This talk discusses some answers to these and other challenges.