Name : Sharon D’souza
Batch : R2
Assessor Name : Mr.Talat Shaikh
Year : 2013-2014
Course : AHTM
“Always be yourself,
express yourself, have
faith in yourself ,do not
go out and look for a
successful personality
and dup...
acknowledgement
I would like to thank MR.TALAT SHAIKH,the
personality development trainer of Franklin
institute of air hos...
TASK 1 : Lo1 of unit 1
Definition of personality
development:
Personality development is
the change in one's behavior
and grows in reaction to
th...
TASK 2 : LO1 OF UNIT 1
SWOT is a short form for
strenghts,weaknesses,opportunities and
threats. A good SWOT should look into
internal and externa...
TASK 3 : LO1 OF UNIT 1.
“Just don’t give up trying to do
what you really want to do.
Where there is love and
inspiration I...
Factors important for development of one’s
personality.
 PERCEPTION : A perceptive person is informed , upraised
, aware ...
EMOTIONAL INTELLEGENCE : It is a type of a social
intelligence that involves the ability to monitor one owns
intelligence...
TASK 1 : LO2 OF UNIT 1
Why do you think time has
to be managed?
Why time management is important is that you will
get more done in less time. Whe...
TASK 2 : LO2 OF UNIT 1
Time wasters.
Time waster is a person who utilizes
his/her time for a thing which does
not benefit him in future.
For exam...
LO3 OF UNIT 1
LEADERSHIP QUALITIES.
According to me, in our class PALLAVI PATIL has all the qualities
of being a leader.
Her leadership ...
Qualities that I lack of being a leader.
I

cannot manage people all together.
 I always be in child ego state which inv...
LO4 OF UNIT 1
OPEN SELF PERSONALITY.

When a person knows ones own
personality and shares his/her
ideas,thoughts,feelings and value
of a...
TRANSACTIONAL
ANALYSIS.
“Transactional analysis is a model of personality and the
dynamics of „self‟ and its relationship ...
The three ego states.
THE FOUR LIFE
STOKE POSITIONS.
I mostly be in a child ego
state.
For example ;
• I never what am I talking while in public.
• I rarely take things seriou...
MERIT : LO1 OF UNIT 1
Assimilation is the capacity of
individual to absorb inputs into one’s
personality. Assimilation means to
absorb,retain,to...
THE WELL ASSIMILATED PERSONALITY IN THE
MOVIE .(M1)

The coach of ‘THE INDIAN WORLD
HOCKEY TEAM’ played a well assimilated...
MERIT : LO2 UNIT 1
Talk about the better time manager in the movie. What sort
of time management skills he/she was opting.(M2)
According to m...
He used to used some management skills
during the training; they are as follows;
 PRIORITIZING.
 NOT TO POSPONE.
 ACHIE...
MERIT : LO3 UNIT 1
LEADERSHIP : THE ART OF
GETTING SOMEONE ELSE TO
DO SOMETHING YOU WANT
DONE BECAUSE HE WANTS
TO DO IT.

- DWIGHT D.
EISENHO...
LEADERSHIP QUALITIES IN THE
MOVIE. (M1)
“LEADERSHIP IS THE INFLUENCE EXERCISED IN INTER-PERSONAL
SITUATIONS DIRECTED THROU...
MERIT : LO4 UNIT 1
WHOM DO YOU THINK HAVE SELF PERSONALITY IN THE
MOVIE? TALK ABOUT HIS/HER OPEN SELF QUALITIES. (M3)
INTERPERSONAL BEHAVIOUR...
According to me in the movie VIDHYA SHARMA has
open self personality. She played a role of a very friendly
person with her...
DISTINCTION : LO1 OF
UNIT 1
Which factor you observed in the movie which
you think is responsible for development of
one’s personality? (D1)
The set o...
DISTINCTION : LO2 OF UNIT 1
EVALUATE YOUR OWN TIME MANAGEMENT
STYLE? (D2)
Time management can be defined as; applying
activities which produce positiv...
DISTINCTION : LO3 OF UNIT 1
After completion of your training where do
you see yourself as a leader. (D2)
ACCORDING TO PETER DRUCKER ;“THE ONLY
DEFINI...
Here are some of my leadership qualities
by which I feel I can get selected as a
cabin crew; they are as follows;
 I am p...
DISTINCTION : LO4 OF UNIT 1

“The way you talk to yourself
will determine how you speak
with others.”
- JEFFREY BENJAMIN.
HOW YOUR INTER-PERSONAL SKILLS WILL YOUR PERSONAL
AND PROFESSIONAL LIFE.(D3)
A study of one’s inner traits of perception,k...
MERIT : LO1 0F UNIT3.
What are the barriers to effective communication?
How can you remove the same? (M1)
Barriers or “blocks” to successful com...
PERSONAL BARRIER.
This type of barriers include
mood,prejudice,communicating with nondecision makers, differing IQs and EQ...
PHYSICAL BARRIER.
This barriers include faculty
equipment,doors,partitions,distance and
all physical blocks to communicati...
SEMANTIC BARRIER.
These are language barriers. Semantic noise
or sound that carriers special meaning due to
the way it sou...
How to remove these barriers.
 To

overcome personal barrier just forget your barrier
built up confidence and communicate...
MERIT : LO2 OF UNIT3
“ITS NEVER TOO LATE TO ACCEPT A
MISTAKE.YOU CANT RUN AWAY FROM
A PROLEM/MISTAKE YOU MADE.”
How moral values help an individual to develop
effective inter personal relation.(m3)
Moral values are the principles and ...
DISTINCTION : LO1 OF UNIT1
What sort of help you are looking from your faculty
regarding your communication and what action plan
would have to follow...
My action plans for improving my
communication skills;
 stand in front of mirror and practice.
 read books and newspaper...
DISTINCTION : LO2 OF UNIT1
What sort of moral values are lacking and how can you
develop the same? (D1/D2)
Moral values change as per the needs of so...
The moral values which are lacking, I can
develop are;
 I will try to control my anger.
 I will try to stop back answer ...
If we maintain moral values;
 we can get more knowledge
from our elders and even from
the younger one’s.
 we will be men...
“THOSE WHO EDUCATE
CHILDRENS WELL ARE MORE
TO BE HONOURED THAN THEY
WHO PRODUCE THEM;FOR
THESE ONLY GAVE THEM
LIFE,THOSE T...
BIBLOGRAPHY WWW.GOOGLE
SEARCH.COM
 WWW.SLIDESHARE.COM
WWW.ASK.COM
WWW.QUOTES.COM
 FRANKFINN MANUAL.
Sharon
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Sharon

  1. 1. Name : Sharon D’souza Batch : R2 Assessor Name : Mr.Talat Shaikh Year : 2013-2014 Course : AHTM
  2. 2. “Always be yourself, express yourself, have faith in yourself ,do not go out and look for a successful personality and duplicated it.” -Bruce Lee
  3. 3. acknowledgement I would like to thank MR.TALAT SHAIKH,the personality development trainer of Franklin institute of air hostess Training,Ghatkopar Mumbai for providing me with enough information & guidance to complete this assessment on personality development this assessment bears everything regarding ones personality as well as my own personality.
  4. 4. TASK 1 : Lo1 of unit 1
  5. 5. Definition of personality development: Personality development is the change in one's behavior and grows in reaction to their environment or perception.
  6. 6. TASK 2 : LO1 OF UNIT 1
  7. 7. SWOT is a short form for strenghts,weaknesses,opportunities and threats. A good SWOT should look into internal and external factors affecting the issue in hand. STRENGHTS (S) and WEAKNESSES (W) are internal factors and OPPORTUNITIES (O) and THREATS (T) are external factors.
  8. 8. TASK 3 : LO1 OF UNIT 1. “Just don’t give up trying to do what you really want to do. Where there is love and inspiration I don’t think you can go wrong.” - ELLA FITZGERALD.
  9. 9. Factors important for development of one’s personality.  PERCEPTION : A perceptive person is informed , upraised , aware and sharp .If any person lacks this qualities then that person cannot become successful. For example ; Before attending the personality development session I had a perception that our personality development trainer will be very strict and arrogant.  RATIONALITY : A rational person is wise , sound , intelligent , judicious and reasonable, using logics over emotions and choosing the good above the pleasant. For example ; In a family a mother is emotionally attached to her child but the father is a rational person.
  10. 10. EMOTIONAL INTELLEGENCE : It is a type of a social intelligence that involves the ability to monitor one owns intelligence related to emotions and also respect other peoples emotion. For example ; Emotional decisions usually result in taking incorrect actions like being angry can motivate us to do something that we will regret later.  COMMUNICATION SKILLS : A communication skill is the ability to use language (receptive) and express (expressive) information. Communication is important because it deals with different personalities, point of views and communication styles. For example ; Good communication includes the capacity to listen, resolve conflicts so that it is a win-win situation for all, and take responsibility for one’s messages, others include the ability to adapt to difference of opinions and be open minded among others.
  11. 11. TASK 1 : LO2 OF UNIT 1
  12. 12. Why do you think time has to be managed? Why time management is important is that you will get more done in less time. When you plan your time you will see the amount of work that need to be tackled. There is a Chinese proverb that loosely translates this saying ‘No amount of gold can buy you time'. Successful people know the value of time and hence, use time wisely to produce excellent results in all areas of their lives.
  13. 13. TASK 2 : LO2 OF UNIT 1
  14. 14. Time wasters. Time waster is a person who utilizes his/her time for a thing which does not benefit him in future. For example ;  When students have time to study they waste it hanging out with friends or doing time pass and get into stress during exams.
  15. 15. LO3 OF UNIT 1
  16. 16. LEADERSHIP QUALITIES. According to me, in our class PALLAVI PATIL has all the qualities of being a leader. Her leadership qualities are; she acts neutral to every team mate; she knows to manage people and buildup a professional relationship in the team; she does not take any decision by her own as she discusses it with her team mates and then applies it.
  17. 17. Qualities that I lack of being a leader. I cannot manage people all together.  I always be in child ego state which invites problems for me.  I need things to be done on time so I act bossy sometimes.  I cannot build up a professional attitude with all my mates.
  18. 18. LO4 OF UNIT 1
  19. 19. OPEN SELF PERSONALITY. When a person knows ones own personality and shares his/her ideas,thoughts,feelings and value of a person is called open self personality.
  20. 20. TRANSACTIONAL ANALYSIS. “Transactional analysis is a model of personality and the dynamics of „self‟ and its relationship with others”. A „transaction‟ is an arrangement between humans being to give-and-take products and services from each other thus providing gratification to all involved in the transaction.
  21. 21. The three ego states.
  22. 22. THE FOUR LIFE STOKE POSITIONS.
  23. 23. I mostly be in a child ego state. For example ; • I never what am I talking while in public. • I rarely take things seriously. • I always think that people should do things according to me. • I act stubborn wherever not need.
  24. 24. MERIT : LO1 OF UNIT 1
  25. 25. Assimilation is the capacity of individual to absorb inputs into one’s personality. Assimilation means to absorb,retain,to mix, become one with others.
  26. 26. THE WELL ASSIMILATED PERSONALITY IN THE MOVIE .(M1) The coach of ‘THE INDIAN WORLD HOCKEY TEAM’ played a well assimilated role in the movie. His assimilation was observed at the time when he had congratulated the player of the winning team where everyone from Indian hockey team was sad because they had lost the match.
  27. 27. MERIT : LO2 UNIT 1
  28. 28. Talk about the better time manager in the movie. What sort of time management skills he/she was opting.(M2) According to me kabir khan is a better time manager. He managed his time in such a way that he was able to train the girls hockey team for match's just in a three months period of time. In the movie kabir khan used to start their training by taking all players for jogging then after getting done with it he used to make them do warm up for practice.
  29. 29. He used to used some management skills during the training; they are as follows;  PRIORITIZING.  NOT TO POSPONE.  ACHIEVE GOALS.  NOT TO WASTE TIME.
  30. 30. MERIT : LO3 UNIT 1
  31. 31. LEADERSHIP : THE ART OF GETTING SOMEONE ELSE TO DO SOMETHING YOU WANT DONE BECAUSE HE WANTS TO DO IT. - DWIGHT D. EISENHOWER.
  32. 32. LEADERSHIP QUALITIES IN THE MOVIE. (M1) “LEADERSHIP IS THE INFLUENCE EXERCISED IN INTER-PERSONAL SITUATIONS DIRECTED THROUGH THE COMMUNICATIN PROCESS,TOWARDS THE ATTAINMENT OF GOALS.” The following are some of the qualities I observed in the movie;     organizing and planning. goal oriented plans. proper decision making. motivation to players.
  33. 33. MERIT : LO4 UNIT 1
  34. 34. WHOM DO YOU THINK HAVE SELF PERSONALITY IN THE MOVIE? TALK ABOUT HIS/HER OPEN SELF QUALITIES. (M3) INTERPERSONAL BEHAVIOUR: A study of ones own inner traits of perception,knowledge,attitude and motivation and how these affect ones behavior to the self and with others. OPEN SELF : When a person knows ones own personality and is willing to share ideas,thoughts,feelings and values with others that person is called an ‘open self personality’ of an individual.
  35. 35. According to me in the movie VIDHYA SHARMA has open self personality. She played a role of a very friendly person with her team mates in the movie. She likes to share her ideas with her team mates and speaks to every one in a very polite manner. She is very much committed towards her aim of winning the hockey championship.
  36. 36. DISTINCTION : LO1 OF UNIT 1
  37. 37. Which factor you observed in the movie which you think is responsible for development of one’s personality? (D1) The set of qualities hat makes a person, a group of people, or a thing different from others. The factors responsible for development of ones development in personality are; • PROPER TIME MANAGEMENT. • RATIONALITY. • EMPATHY. • GOOD MOTIVATOR. • GOOD QUALITIES OF A LEADERSHIP. • GOOD PLANNER. • POSITIVE ATTITUDE.
  38. 38. DISTINCTION : LO2 OF UNIT 1
  39. 39. EVALUATE YOUR OWN TIME MANAGEMENT STYLE? (D2) Time management can be defined as; applying activities which produce positive results and rejecting those activities which either waste time or produce negative results. Time management is important in life to do all required activities on time to get desired results. Before joining frankfinn my parents were worried that if I get admitted in frankfinn how will I manage my time has I had my college also with it but has my frankfinn session started I got my time managed and got habitual to it so now my parents don’t worry much.
  40. 40. DISTINCTION : LO3 OF UNIT 1
  41. 41. After completion of your training where do you see yourself as a leader. (D2) ACCORDING TO PETER DRUCKER ;“THE ONLY DEFINITION OF A LEADER IS SOMEONE WHO HAS FOLLOWERS.” After completion of my training I would like to see my dream come true by achieving my goal of being a successful cabin crew.i have confidence in myself and I am still working to achieve my goal and move towards my aim. [my goal is to become a cabin crew and my aim is to fly with emirates]
  42. 42. Here are some of my leadership qualities by which I feel I can get selected as a cabin crew; they are as follows;  I am punctual.  I follow proper schedule.  I am confident.  I am a good planner.
  43. 43. DISTINCTION : LO4 OF UNIT 1 “The way you talk to yourself will determine how you speak with others.” - JEFFREY BENJAMIN.
  44. 44. HOW YOUR INTER-PERSONAL SKILLS WILL YOUR PERSONAL AND PROFESSIONAL LIFE.(D3) A study of one’s inner traits of perception,knowledge,attitude and motivation and how these affect ones behavior to the self and with others. My inter-personal skills will help in my personal and professional life in many ways like if I have all those following activities in my personal and professional life then I will become a successful person in future. Following are some of the qualities; they are;  know yourself.  decide your objective.  say ‘hello’ first. Help others.  be on time.
  45. 45. MERIT : LO1 0F UNIT3.
  46. 46. What are the barriers to effective communication? How can you remove the same? (M1) Barriers or “blocks” to successful communication are like icebergs in the path of a ship sailing in an ocean. Barriers can destroy, corrode and stop successful communication from producing results. There are three major blocks of communication;  personal barrier. Physical barrier. Semantic barrier.
  47. 47. PERSONAL BARRIER. This type of barriers include mood,prejudice,communicating with nondecision makers, differing IQs and EQs. EXAMPLE ; Having fear of failure and letting this fear to stop you from getting what you want.
  48. 48. PHYSICAL BARRIER. This barriers include faculty equipment,doors,partitions,distance and all physical blocks to communication. Example ; fence is a physical barrier. A fence is used to keep animals and people out of a certain area. It is also used to keep animals inside an are.
  49. 49. SEMANTIC BARRIER. These are language barriers. Semantic noise or sound that carriers special meaning due to the way it sounds, as in a persons accent or dialect. Example ; new Englanders saying ‘wicked’ to mean ‘very’ or a southerner saying ‘fixin to’ to mean ‘preparing to'. these expressions' carry semantic value in that they inform others of the person’s background and intone a familiar attitude towards people from the same region.
  50. 50. How to remove these barriers.  To overcome personal barrier just forget your barrier built up confidence and communicate. To overcome physical barrier remove the barrier as much as possible and also several types of communication to ensure delivery and feedback.  To overcome semantic barrier simplify your language and make your communication as friendly as possible.
  51. 51. MERIT : LO2 OF UNIT3 “ITS NEVER TOO LATE TO ACCEPT A MISTAKE.YOU CANT RUN AWAY FROM A PROLEM/MISTAKE YOU MADE.”
  52. 52. How moral values help an individual to develop effective inter personal relation.(m3) Moral values are the principles and standards which determine whether an action is right or wrong. Moral values help build up trust,compassion,generosity,modest,truthful. Moral values also help build up one’s personality by;  Having positive thoughts in mind.  Politeness.  good relationship with others.  kindness.  care.  honesty.
  53. 53. DISTINCTION : LO1 OF UNIT1
  54. 54. What sort of help you are looking from your faculty regarding your communication and what action plan would have to follow.(d2,d3) I am thankful to frankfinn for providing me with such a good faculty who helps use in building up confidence and turning our weakness into strengths. I need help in communication skills has it is very important in aviation travel and hospitality industry. It is first priority in our global world.
  55. 55. My action plans for improving my communication skills;  stand in front of mirror and practice.  read books and newspapers  watch English movies.
  56. 56. DISTINCTION : LO2 OF UNIT1
  57. 57. What sort of moral values are lacking and how can you develop the same? (D1/D2) Moral values change as per the needs of society but the human nature has not changed for generations. That is why it looks as moral values are lacking these days. Moral values are important for those persons who are honest, believe in ethics,punctual.but nowadays such kind of people are decreasing day by day corruption, not following the rules and regulations of the country, not believing in ethics.
  58. 58. The moral values which are lacking, I can develop are;  I will try to control my anger.  I will try to stop back answer which will stop me getting into problems/fights/quarrels.  I will help others.  I will try not to lose confidence in any situation.
  59. 59. If we maintain moral values;  we can get more knowledge from our elders and even from the younger one’s.  we will be mentally peaceful. People will trust in all means. It will improve our overall personality.
  60. 60. “THOSE WHO EDUCATE CHILDRENS WELL ARE MORE TO BE HONOURED THAN THEY WHO PRODUCE THEM;FOR THESE ONLY GAVE THEM LIFE,THOSE THE ART OF LIVING WELL.” - ARISTOTLE.
  61. 61. BIBLOGRAPHY WWW.GOOGLE SEARCH.COM  WWW.SLIDESHARE.COM WWW.ASK.COM WWW.QUOTES.COM  FRANKFINN MANUAL.

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