On October 23rd, 2014, we updated our
By continuing to use LinkedIn’s SlideShare service, you agree to the revised terms, so please take a few minutes to review them.
About Sharon Bowman is the president of Bowperson Publishing & Training, Inc. She has been a professional speaker, author, teacher, and trainer for almost forty years. She works with businesses and educational institutions that want to offer exceptional in-house training and professional development programs. About 90,000 of her popular training books are now in print.