100% Social Sales, Social Intranet     & Social Collaboration             SugarCRM & Share2B       Mirco Müller - CeBIT / ...
About Share2B                                                    Share2B is an Enterprise                                 ...
Social Network or Enterprise SocialNetwork?                                     SN                                        ...
Impact Social Media Revolution                                                         800 million                        ...
Current Situation   Knowledge workers are hindered                "Oldschool communication" is   by "oldschool communicati...
Enterprise Social Network                                                             75%                                 ...
Be connected                          Sales                                                               IT              ...
A Great ESN Solves Location Challenges 62% of all employees in enterprise companies work in different locations.   Quelle:...
A Great ESN Integrates Present Systemsand Existing Users        People                                                   S...
A Great ESN Integrates Seamlessly            Seamless Integration                © Share2B Inc. – Sugar 2013/03 / CeBIT / ...
A Great ESN Socializes and Extends CRMProcesses       CRM                                                          ESN    ...
Share2B Extends CRM to Social CRMExample of communication in key account management processes.                            ...
Oldschool Communication is ComplexComplex and time wasting communication processes.                                       ...
A Great ESN Reduces this ComplexityCommunication processes based on SugarCRM and Share2BLead                              ...
Share2B is Social SalesShare2B helps you to make your Salesorganization even more effectiveCommunication with individuals ...
Share2B is Social CollaborationShare2B improves collaboration andknowledge-sharing within your companyOpen- and restricted...
Share2B is Social IntranetShare2B helps you to optimize internalCommunication• Detailed co-worker profiles• Person and exp...
Accelerate your Business!   Check out Share2B for free:   www.share2b.com/freetrial   USA                                 ...
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Share2B @ CeBIT 2013: 100% Social Sales, Social Intranet & Social Collaboration

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Slides of the CeBIT 2013 keynote of Share2B Inc.'s co-founder and CTO Mirco Mueller. Share2B is available since February 2013 and the second place award winner of the German Innovations Prize IT 2013. The suite is the ideal solution for every company that wants to accelerate its business. More information and a free trial at www.share2b.com

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Share2B @ CeBIT 2013: 100% Social Sales, Social Intranet & Social Collaboration

  1. 1. 100% Social Sales, Social Intranet & Social Collaboration SugarCRM & Share2B Mirco Müller - CeBIT / CRM Expo – March 2013 © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  2. 2. About Share2B Share2B is an Enterprise Social Network (ESN) Software. Commonly ESNs very often are described as "Business Facebook" or "Google+ for companies". But at the end it is much more! © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  3. 3. Social Network or Enterprise SocialNetwork? SN Social Network ESN Enterprise Social Network Social Business Enterprise 2.0 Social Software Solution Social Communities Intranet Business Intranet Solution Social Business Suite Social Social Sales Business Software Social Collaboration © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  4. 4. Impact Social Media Revolution 800 million Facebook users with over 100 billion connections 500 million sold 300 million SmartPhones Twitter users versus 420 with over 1 million sold PCs billion tweets in 2011. over 4 days. Social Revolution Source: Comscore, Forrester Research © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  5. 5. Current Situation Knowledge workers are hindered "Oldschool communication" is by "oldschool communication" just not ready for modern methods to collaborate in: demands: sharing ideas Communication via email is limited. giving feedback Intranet systems are not integrated answering questions into CRM or ERP processes. working together Individual software is not user sharing knowledge friendly. self organizing No mobile components. with their colleagues. © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  6. 6. Enterprise Social Network 75% of all companies on enterprise level will use or have a vet ESN in 2013. 40% 37% of all it decision of all enterprise makers plan to setup or companies will extend a given implement an ESN until collaboration tool. 2015. Social Business Potential Source: Gartner, McKinsey © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  7. 7. Be connected Sales IT Vendors Customers HR Marketing Support CEO Partners PR © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  8. 8. A Great ESN Solves Location Challenges 62% of all employees in enterprise companies work in different locations. Quelle: Forrester Research © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  9. 9. A Great ESN Integrates Present Systemsand Existing Users People Systems © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  10. 10. A Great ESN Integrates Seamlessly Seamless Integration © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  11. 11. A Great ESN Socializes and Extends CRMProcesses CRM ESN Address - Mgmt. People & Groups Activity - Mgmt. Knowledge Opp.- Mgmt. Documents & Files Ticket - Mgmt. Apps Quote - Mgmt. Intranet, Extranet … … formal, hierarchichal informal, team based © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  12. 12. Share2B Extends CRM to Social CRMExample of communication in key account management processes. 3. Assign and create 4. Post on given the account documents Assistant Sales manager 5. Post to the 2. Request all sales advisory sales manager board 1. Search for information to the 6. Integration of Sales manager customer documents from CEO the DMS 9. Schedule a strategy meeting 7. Bewertung der Vorh. Unterlagen 8. Creation of a new 9. Search and Page to define key communicate new account management ideas for key account Sales manager management Sales director © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  13. 13. Oldschool Communication is ComplexComplex and time wasting communication processes. IntranetLead Sales manager Back office Call eMail Mail CEO Sales director SMS Meeting © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  14. 14. A Great ESN Reduces this ComplexityCommunication processes based on SugarCRM and Share2BLead Sales manager Back office Share2B CEO Sales director © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  15. 15. Share2B is Social SalesShare2B helps you to make your Salesorganization even more effectiveCommunication with individuals andGroups• Full monitoring and coordination of customers, potentials and sales leads• Collaboration with externals, such as customers or service providers• Seamless integration into existing CRM solutions (eg. SugarCRM)• Events & tasks © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  16. 16. Share2B is Social CollaborationShare2B improves collaboration andknowledge-sharing within your companyOpen- and restricted-access groups• Full-text search for project groups, pages and team members• Comments, likes and links• Surveys• File-sharing• Favorites / tags• Native Office program links• Multi-language support © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  17. 17. Share2B is Social IntranetShare2B helps you to optimize internalCommunication• Detailed co-worker profiles• Person and expert search functions• Document management• Editable pages for co-worker manual,• Telephone lists et al.• WiKis for internal knowledge management• SocialMag © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo
  18. 18. Accelerate your Business! Check out Share2B for free: www.share2b.com/freetrial USA Germany 800 Casey Key Rd, Ludwig-Erhard-Str. 14 Nokomis, FL 34275 34131 Kassel sales@share2b.com www.share2b.com © Share2B Inc. – Sugar 2013/03 / CeBIT / CRM Expo

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