Role of EmotionalRole of EmotionalIntelligenceIntelligencein Educationalin EducationalINSTITUTIONSINSTITUTIONSCOURTESY: IITCOURTESY: IITKHARAGPURKHARAGPUR
When someone you respect humiliates you by making a jokein front of others about a mistake you’ve made, you• Go home & vow never to put yourself in such situation• You get hangover about the incident•Make a sharp comeback• Go home & write a letter to defend your position• Make light of it, if you can and then privately tell theperson how you felt
EMOTIONAL INTELLIGENCE IS THE ABILITYTO PERCEIVE, UNDERSTAND ANDREGULATE EMOTIONS IN SELF AND OTHERTO PROMOTE EMOTIONAL ANDINTELLECTUAL GROWTH
FOUR BRANCHES OF EMOTIONALINTELLIGENCE1. EMOTIONAL IDENTIFICATION, PERCEPTION ANDEXPRESSION THE ABILITY TO PERCEIVE AND IDENTIFY EMOTIONS INFACES, TONE OF VOICE, AND BODY LANGUAGE. THE CAPACITY FOR SELF- AWARENESS : BEING AWARE OF YOUROWN FEELINGS AS THEY ARE OCCURING. THE CAPACITY FOR EMOTIONAL LITERACY: BEING ABLE TO LABELSPECIFIC FEELINGS IN YOURSELF AND OTHERS; BEING ABLE TODISCUSS EMOTIONS AND COMMUNICATE CLEARLY AND DIRECTLY.
2. EMOTIONAL FACILITATION OF THOUGHTS The ability to incorporate feelings intoanalysis, reasoning, problem solving anddecision making. The potential of your feelings to guide you towhat is important to think about.
The ability to solve emotional problems The ability to identify and understand the inter-relationship between emotions, thoughts and behavior.For example, to see cause and effect relationship such ashow thoughts can affect emotions or how emotions canaffect thoughts, and how your emotions can lead to thebehavior in yourself and others. The ability to understand the value of emotions to thesurvival of The species3. EMOTIONAL UNDERSTANDING
4. EMOTIONAL MANAGEMENT The ability to take responsibility for one’sown emotions and happiness The ability to turn negative emotions intopositive learning and growing opportunities The ability to help others identify and benefitfrom their emotions
SUM UPEmotional intelligence is the ability to experience andexpress emotion in self and others appropriately.In other words, it is simply the way of knowing how toseparate healthy from unhealthy feelings and how toturn negative feelings into positive ones.
I am too sensitive; take everything personally I don’t know as to why I get annoyed at times I believe I have suffered most in this world I am not sure how people opine about me I express my feelings awkwardly in social situations I find it difficult to handle pressure adequately I find it difficult to tolerate that I don’t likePersons with Low EI
Blind ambition : Tendency to win at all costs Unrealistic goals: Setting up goals that areunattainable Relentless striving: Working hard in a compulsivemanner Insatiable need for recognition/power: Beingaddicted to glory; tendency to blame others for ownmistakes Preoccupation with appearances: Being overtlyconcerned about public image Need to seem perfect : Inability to tolerate failurePersons with Low EI
Persons with High EI I can sense the feelings of others. I get pleasure in challenges and try to solve them I am quite sensitive to how relationship goes on. I can easily make acquaintances and friends. I point to the behaviour and not to the man duringcritical comments. I know how to make a positive emotion last when Iexperience it.
Self-awareness: Knowing how you feel in ‘real time’ Emotional literacy: Being able to label emotionprecisely Empathy and compassion: The ability to feel andunderstand the emotions of others Balance: Being able to take decision striking abalance between emotion and reason Responsibility: Taking primary responsibility for yourown emotions and not saying that other ‘made’ youfeel the way you feelPersons with high EI
Fostering Emotional Intelligence(A). EMOTIONAL LITERACYEmotional literacy involves accurate appraisal and expression ofemotions and development of emotional self- awareness. It refers tothe ability of a person to recognize the consensually agreed uponemotional qualities of objects in the environment. It helps a person todevelop a sound emotional vocabulary to recognize and understandthe emotions in self and others.1. EMOTIONAL SELF- AWARENSS2. EMOTIONAL EXPRESSION3. EMOTIONAL AWARENESS OF OTHERS
(C). EMOTIONAL VALUES AND BELIEFS1. COMPASSION2. OUTLOOK3. INTUITION4. TRUST RADIUS (obligation arising out of responsibility)5. PERSONAL POWER6. INTEGRITY (acting openly, honestly and consistently)
EMOTIONAL IMPACTEvents, Pressure And Satisfaction1. Life Events2. Work Satisfaction3. Work Pressure4. Personal Pressure5. Personal Satisfaction
Some of the actual life situations, which resulted insorrow ending of precious lives1. One person was appointed as the Vice President of aprestigious software company died the night after hisfather’s death.2. A company forcibly retired its President and on hisway to airport he died of cardiac arrest.3. A 38 years old father collapsed and died when hefailed in his efforts to revive his two year old daughterwho had fallen into a pool
Some of the actual life situations, which resulted insorrow ending of precious lives4. A 49 years old man died two hours after hearing thathis 22 years old daughter had been killed and his twograndchildren seriously injured in a traffic accident.5. A 55 years old man died of over joy as he met his 88years old father after a 20 years separation6. A 75 years old woman died suddenly after a happyweek of renewing ties with her family, which she hadleft behind 60 years earlier.
Conducting an ‘inner dialogue’ Reading and interpreting social cues Understanding the perspectives of others Understanding behavioural norms Having a positive attitude towards life Developing realistic expectationsHow EI helpsCognitive skills
Nonverbal skills (facial expressions, eye contact,gesture, proximal behaviour) Verbal skills (making clear requests, respondingeffectively to criticism, resisting negative influences,Behavioural Skills Expressing, Identifying and labeling feelings Managing feelings, impulses Delaying gratification & reducing stress Knowing the difference between feelings and actionsEmotionalskillsHow EI helps
IMPLICATIONSFOR INDIVIDUAL Personal Effectiveness Better Performance Effective Interpersonal Relations Better Coping Skills Health and Happiness Improving Quality of Life
FOR ORGANIZATION1. Developing Competency2. Resource Mobilization3. Moderating Organizational Role Stress4. Organizational Health and Effectiveness5. Improving Productivity
Some Common Methods for Enhancing EIGood role models -- teachers, parents, inspirationalpeople (which could include politicians especiallyour freedom fighters) By observing these rolemodels, children, students as well as adults learngradually how to analyze and cope with life.
Direct reading classes on personality development, value education, etc By reading personality improvements books, articles are quite helpful One can learn from his/her own life experiences if s(he) is introspectiveAttending workshop and seminar on personality development and the like.Media programmes (for children) can be very informative and educativeThe positive aspect of religion can offer a lot of solace and guidanceAccording to Karen F. Stone and Harold Q. Dillehunt, in "SelfScience: The subject Is Me", the EQ can be developed by developing thefollowing ingredients: such as self awareness,Some Common Methods for Enhancing EI
The Voice of Emotionally Intelligent PersonDo Not Fear, Fear“I feared the truth untilI saw the ugliness in lies”“I feared success untilI realized that I had to try in order to be happy with myself“I feared being alone untilI learned to like myself”“I feared rejection untilI learned to have faith in myself”
The Voice of Emotionally Intelligent PersonDo Not Fear, Fear“I feared failure until I realized that I only fail whenI don’t try”.“I feared people’s opinions untilI learned that people would have opinions about me anyway”“I feared pain untilI learned that it’s necessary for growth”