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    Servant leadership Servant leadership Presentation Transcript

    • SERVANT LEADERSHIP
    • DEFINITION: "The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions…The leader-first and the servant- first are two extreme types. Between them there are shadings and blends that are part of the infinite variety of human nature.“ (GREENLEAF,1970)
    • ORIGIN OF LEADERSHIP (www.lichtenwalner.net/servantleader ) 375 B.C. Chanakya’s Arthashastra: The [leader] shall consider as good, not what pleases himself but what pleases his subjects. 600 B.C. Lao Tzu: The greatest leader forgets himself and attends to the development of others. First Century A.D., Jesus of Nazareth: But the greatest among you shall be your servant (Matthew 23:11); The one who is the greatest among you must become like the youngest, and the leader like the servant. (Luke 22:26) 1970’s Robert K. Greenleaf: The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. †
    • Servant Leader Listening Empathy Healing Stewar dship Commit ment to People Building Commu nity Awareness Persuasion Conceptualizati on Foresight SERVANT LEADER CHARACTERISTICS
    • TEN CHARACTERISTICS OF A SERVANT LEADERSHIP  Listening  Empathy  Healing  Awareness  Persuasion  Conceptualization  Foresight  Stewardship  Commitment to the Growth of People  Building Community (Northouse,Chapter-10,Pg-221)
    • SERVANT CHARACTERISTICS Servant Leader Listening Empathy Healing Stewardshi p Commitmen t to People Building Community Awareness Persuasion Conceptualizati on Foresight
    • SERVANT CHARACTERISTICS Listening  Active, not just passive  360°, top to bottom  Listen completely before deciding Empathy  Separate person from their work  Walk a mile in their shoes  Personable with appropriate individuals Healing  Help your staff become whole  Consider their history  Build a future together
    • Servant Leader Listening Empathy Healing Stewardship Commitment to People Building Community Awareness Persuasion Conceptualizat ion Foresight LEADER CHARACTERISTICS
    • LEADER CHARACTERISTICS Awareness  Self & Organization  “Sharply awake and reasonably disturbed” (Greenleaf) Persuasion  Opposite of positional authority  Convince and build consensus – quickly Conceptualization  B.H.A.G. but S.M.A.R.T.  Make time for strategy Foresight  Consequences of present decisions on future outcomes
    • SERVANT LEADER CHARACTERISTICS Servant Leader Listening Empathy Healing Stewardship Commitment to People Building Community Awareness Persuasion Conceptualizat ion Foresight
    • SERVANT LEADER CHARACTERISTICS Stewardship  Entrusted with resources of others  Return on investments Commitment to the Growth of People  “Green and growing or ripe and dying” (Hunter)  Not just your favorites Building Community  Effectiveness  Camaraderie
    • MODEL OF SERVANT LEADERSHIP (NORTHOUSE,CHAPTER- 10,225)
    • STRENGTHS:  It is a unique way as it makes the central component of the leadership process.  It is an influence process that does not incorporate influence in traditional way.  It moderates the potential usefulness of leading from this approach.  It has proved to be a suitable instrument for future research on servant leadership
    • MODERN EXAMPLES FOR SERVANT LEADERSHIP: HERB KELLEHER (Founder of southwest Airlines ): During his tenure as CEO of Southwest, Kelleher is a model of stellar leadership, He is an ethical man “who walks the walk He talks”. However , despite his stellar success, he remains humble. His colourful personality created a corporate culture which made employees to do their job seriously. (en.wikipedia.org/wiki/Herb_Kelleher)
    • CONT.. DEE HOCK(Founder and CEO of VISA International): Dee Hock is one of the most influential people of our time, yet few people are aware of his extra-ordinary Influence on creating sustainable organisations through an approach known as Servant Leadership. (http://www.garyryans.com)
    • SOME OF THE MOST WELL RESPECTED COMPANIES PRACTICE SERVANT- LEADERSHIP (www.jameshunter.com)
    • REFERENCES: Books:  Peter Northouse “Leadership “ Book Websites:  www.en.wikipedia.com  www.garyryans.com  www.greenleaf.org  www.JamesHunter.com  www.lichtenwalner.net/servantleader  www.spearscenter.org
    • THANK YOU