About I have 16+ years digital experience with specialist skills in the following areas:
... Digital product management (web & mobile)
... Digital governance.
... Digital strategy & planning.
... Content strategy & editorial.
... User experience design.
... Other: analytics, design, testing, publicity, social media.
AUTHOR & COMMENTATOR
I am author of "Website Manager’s Handbook" - the first guide to the challenge of online management. Hundreds of copies have been sold. (ISBN 978-1-4116-8529-1)
I have been published by the respected journals AListApart.com and SmartInsights. I have also contributed to a policy paper on Digital Governance compiled by Forrester Research.
In 2014, I produced a ...