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Seven Habits Of Highly Effective People In Detail
 

Seven Habits Of Highly Effective People In Detail

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    Seven Habits Of Highly Effective People In Detail Seven Habits Of Highly Effective People In Detail Presentation Transcript

    • SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE
    • To Aquire the 7 Habits Be willing to : Learn It Teach It Do It Apply it to Your Life
    • Paradigm The way and individual perceives, understands, and interprets the surrounding world. A mental map.
    • Habit Knowledge What to, Why to Skill How to Desire Want to
    • EFFECTIVE HABITS Knowledge (what to, why to) HABITS Skills Desire (how to) (want to)
    • Effectiveness P/PC Balance : The Principle of Effectiveness Production The desired results produced Production Capability Maintaining, preserving and enhancing the resources that produces the desired results
    • The Maturity Continuum
    • Character & Personality Although image, techniques and skills can influence your outward success, the weight of real effectiveness lies in good character.
    • Character & Competence Character A person with high character exhibits integrity, maturity and an Abundance Mentality. Competence A person with high competence has knowledge and ability in a given area. As people balance these two elements, they build their personal trustworthiness and their trust with others.
    • Character & Competence Character Competence
    • CHARACTER COMPETENCE  Integrity  Technical skills  Maturity  Qualifications  Abundance Mentality  Knowledge  Interdependency  Experience JUDGEMENT
    • EMOTIONAL BANK ACCOUNT
    • CIRCLE OF INFLUENCE
    • CIRCLE OF INFLUENCE
    • THE SEVEN HABITS PARADIGM Interdependence Seek First to Understand Synergize … Then to be Understood PUBLIC VICTORY Think Win/Win Independence Put First Things First PRIVATE VICTORY Be Begin with Proactive the End in Mind Dependence
    • Habit One : Be Proactive The Habit of Personal Vision Responsibility Response + Ability Effective people take responsibility of their own actions. Their behavior is a product of their own decisions.
    • Habit One : Be Proactive The Habit of Personal Vision Characteristics of a Proactive Person  Respond according to values  Accept responsibility for their own behavior  Focus on their Circle of Influence
    • Habit One : Be Proactive The Habit of Personal Vision Reactive Behavior Reactive people allow outside influences (moods, feelings or circumstances) to control their responses. Stimulus Response
    • Habit One : Be Proactive The Habit of Personal Vision Proactive Behavior Proactive people use the margin of freedom to make choices that best apply their values. Their freedom to choose expands as they wisely use the space between stimulus and response. Freedom to Stimulus Choose According Response to Values
    • PROACTIVE MODEL Freedom Stimulus to Response Choose Self- Independent Awareness Will Imagination Conscience
    • Habit One : Be Proactive The Habit of Personal Vision Theories of Determinism Reactive people blame their attitude and behavior on things they think they cannot control. They respond to stimulus, often attributing their behavior to three determinants : Genetic -Traits we inherited Psychic - Our upbringing Environmental - Our surroundings
    • CIRCLE OF INFLUENCE
    • CIRCLE OF INFLUENCE
    • Habit One : Be Proactive The Habit of Personal Vision The Four Human Endowments Self-Awareness – Examining thoughts, moods and behaviors Imagination – Visualizing beyond experience and present reality (work on alternatives) Conscience – Understanding right and wrong and following personal integrity Independent Will – Acting independent of external influence
    • THE SEVEN HABITS PARADIGM Interdependence Seek First to Understand Synergize … Then to be Understood PUBLIC VICTORY Think Win/Win Independence Put First Things First PRIVATE VICTORY Be Begin with Proactive the End in Mind Dependence
    • Habit Two Begin with the End in Mind The Habit of Personal Leadership Mental Creation Precedes Physical Creation To start with a clear understanding of your destination. Write your MISSION STATEMENT Choose a Life Center
    • Habit Two Begin with the End in Mind The Habit of Personal Leadership
    • Habit Two Begin with the End in Mind The Habit of Personal Leadership Principle-Centered Someone who is principle-centered bases decisions on principles that govern human effectiveness. Principles are the ideal core because they allow us to seek the best alternative through conscious choice, knowledge and values. Principle-centered people try to : Stand apart from the emotion of a situation and from other factors that would act on them. Make proactive choices after evaluating options.
    • Habit Two Begin with the End in Mind The Habit of Personal Leadership Mission Statement A powerful document that expresses your personal sense of Purpose and meaning in life. It acts as a governing Constitution by which you evaluate decisions and choose behaviors.
    • Define Leadership & Management Leadership deals with Direction Management deals with Speed, Co-ordination, Logistics in moving in that direction
    • THE SEVEN HABITS PARADIGM Interdependence Seek First to Understand Synergize … Then to be Understood PUBLIC VICTORY Think Win/Win Independence Put First Things First PRIVATE VICTORY Be Begin with Proactive the End in Mind Dependence
    • Habit Three Put First things First The Habit of Personal Management Importance An activity is importance if you personally find it valuable, and if it contributes to your mission values, and high-priority goals. Urgency An activity is urgent if you or others feel that it requires immediate attention.
    • Urgent Not Urgent I II . Crisis . Preparation Important . Pressing problems . Prevention . Deadline-driven projects, . Values clarification meetings, preparations . Planning . Relationship building . True re-creation . Empowerment III IV Not Important . Interruptions, some . Trivia, busywork phone calls . Some phone calls . Some mail, some reports . Time wasters . Some meetings . “Escape” activities . Many proximate, . Irrelevant mail pressing matters . Excessive TV . Many popular activities
    • Habit Three - Put First things First The Habit of Personal URGENT NOT URGENT Attach to Crises Management Mission Managemen t IMPORTANT Distraction s Time NOT IMPORTANT Wasters
    • Habit Three - Put First things First The Habit of Personal Management “Effective people have genuine Quadrant 1 crises and emergencies that require their immediate attention, but the number is comparatively small. They keep P and PC in balance by focusing on the important, but not urgent, activities of Quadrant II”
    • Habit Three - Put First things First The Habit of Personal Management Things which matter most must never be at the mercy of things which matter least. The Key is not to prioritize your schedule but to schedule your priorities.
    • Habit Three - Put First things First The Habit of Personal Management Put First things First involves a six-step, QII process That will help you act on the basis of importance. Importance, in the context of Put first things First, is defined By your mission statement and confirmed by your conscience. The six steps can be used in weekly planning or as often as needed. Connect to Mission Review Roles Identify Goals Organize Weekly Exercise Integrity Evaluate
    • Habits One, Two & Three The first three habits help develop a deep base of character and personal security . Once these 3 habits become part of who you are you are then ready to begin building rich enduring highly productive relationships with other people and that’s where habits four, five and six come in.
    • Habits Four, Five & Six These are the habits that lead to interdependent relationships. Habit Four : Think Win-win The attitude of seeking solutions, so that every one can win. Do this by communicating. This is done by Habit Five Habit Five : Seek first to understand, then to be understood Habit Six : This is the habit of creative co-operation - Synergy This happens when two sides in a dispute work together to come with a solution which is better than what either side initially proposed.
    • THE SEVEN HABITS PARADIGM Interdependence Seek First to Understand Synergize … Then to be Understood PUBLIC VICTORY Think Win/Win Independence Put First Things First PRIVATE VICTORY Be Begin with Proactive the End in Mind Dependence
    • Habit Four – Think Win-Win The Habit of Interpersonal Leadership SIX PARADIGMS OF HUMAN INTERACTION Win-Win Win-Lose Lose-Win Lose-Lose Win Win-Win or No-Deal
    • Habit Four - Think Win-Win The Habit of Interpersonal Leadership Win-Win : People who choose to win and make sure others also win - practice win-win. People with a win-win paradigm take time to search for solutions that will make them happy and simultaneously satisfy others. Characteristics •Seeks mutual benefit •Is cooperative, not competitive •Listens more, stays in communication longer, and communicates with •more courage.
    • Habit Four - Think Win-Win The Habit of Interpersonal Leadership Win-Lose : People with a win-lose mindset are concerned with themselves first and last. They want to win, and they want others to lose. They achieve success at the expense or exclusion of another’s success. They are driven by comparison, competition, position, and power. Characteristics •Is very common scripting for most people •Is the authoritarian approach. •Uses position, power, credentials, possessions, or personality to get the “Win”.
    • Habit Four - Think Win-Win The Habit of Interpersonal Leadership Lose-Win : People who choose to lose and let others win show high consideration for others, but lack the courage to express and act on their feelings and beliefs. They are easily intimidated and borrow strength from acceptance and popularity. Characteristics •Voices no standards, no demands, no expectations of anyone else. •Is quick to please or appease. •Buries a lot of feelings.
    • Habit Four - Think Win-Win The Habit of Interpersonal Leadership Lose-Lose : People who have a lose-lose paradigm are low on courage and consideration. They envy and criticize others. They put themselves and others down. Characteristics •Is the mindset of a highly dependent person. •Is the same as a “no win” because nobody benefits. •Is a long-term result of a win-lose, lose-win, or win.
    • Habit Four - Think Win-Win The Habit of Interpersonal Leadership Win : People who hold a win paradigm think only of getting what they want. Although they don’t necessarily want others to lose, they are personally set on winning. They think independently in interdependent situations, without sensitivity or awareness of others. Characteristics •Is self-centered. •Thinks “me first”. •Doesn’t really care if the other person wins or loses. •Has a Scarcity Mentality”.
    • Habit Four - Think Win-Win The Habit of Interpersonal Leadership Win-Win or No Deal : Win-Win or No Deal is the highest form of win-win. People who adopt this paradigm seek first for win-win. If they cannot find an acceptable solution, they agree to disagree agreeably. Characteristics •Allows each party to say no. •Is the most realistic at the beginning of a relationship or business deal. •Is the highest form of “Win”.
    • Habit Four – Think Win-Win The Habit of Interpersonal Leadership FOUR DIMENSIONS OF WIN-WIN Integrity,Maturity,Abundance Mentality Character Relationships Trust, EBA Mutual Commitment Agreements Deep Understanding of Issues & Concerns Systems & Processes
    • Habit Four – Think Win-Win The Habit of Interpersonal Leadership 1 – Win-Win Character Integrity – People of Integrity are true to their feelings, values and commitments. Maturity – Mature people express their ideas and feelings with courage and with consideration for the ideas and feelings of others.Relationships Abundance Mentality – People with an Abundance Mentality believe that there is plenty for everyone.
    • Habit Four – Think Win-Win The Habit of Interpersonal Leadership 2 – Win-Win Relationships Demonstrate consistent actions that convince people that they have a well-earned reputation for honesty, integrity and loyalty. Their actions are consistent with their behaviour, decisions and position. Believe in the best of other people Disclose – help others understand their positions, behavior and decisions. Communicate clear expectations. Seek other ideas and listen with empathy. Are accurate, timely and honest in communication. Treat people with respect and respond to others’ needs. Focus on the positive, but provide constructive feedback on improvement areas.
    • Habit Four – Think Win-Win The Habit of Interpersonal Leadership 3 – Win-Win Agreements Elements of Win-Win Agreements Desired Results : Clarify the end in mind, objectives and outcome. Guidelines : Specify boundaries and deadlines for accomplishing the results. Resources : List the human, financial, technical or organizational resources available for accomplishing the desired results. Accountability : Identify the standards and methods of measurement for progress and accomplishment. Consequences : Determine the result (s) of achieving or not achieving win-win.
    • Habit Four – Think Win-Win The Habit of Interpersonal Leadership 4 – Win-Win Systems and Processes You can best achieve win-win solutions with win-win systems and processes. But if Changing your systems to win-win feels overwhelming and out of reach, remember to work from the inside out. As you first develop a win-win character and then Win-Win Agreements and relationships, you will expand your Circle of Influence and be Able to work on processes.
    • THE SEVEN HABITS PARADIGM Interdependence Seek First to Understand Synergize … Then to be Understood PUBLIC VICTORY Think Win/Win Independence Put First Things First PRIVATE VICTORY Be Begin with Proactive the End in Mind Dependence
    • Habit Five -Seek First to Understand, Then to Be Understood The Habit of Empathic Communication Ignoring Making no effort to listen Pretend Listening Making believe or giving the appearance you are listening Selective Listening Hearing only the parts of the conversation that interest you. Attentive Listening Paying attention and focusing on what the speaker says, and comparing that to your own experiences. Empathic Listening Listening and responding with both the heart and mind to understand the speaker’s words, intent and feelings.
    • THE SEVEN HABITS PARADIGM Interdependence Seek First to Understand Synergize … Then to be Understood PUBLIC VICTORY Think Win/Win Independence Put First Things First PRIVATE VICTORY Be Begin with Proactive the End in Mind Dependence
    • Habit Six - Synergize The Habit of Creative Cooperation Synergy The whole is greater than the sum of its parts. Synergy takes place when two or more people produce more together than the sum of what they could have produces separately.
    • Habit Six - Synergize The Habit of Creative Cooperation To Synergize is To Synergize is Not •Results-oriented, positive synergy •A brainstorming free-for-all. •Examining exploring, seeking diverse •Accepting others’ ideas as full truth. perspectives openly enough to alter or complete your paradigm •Cooperating •Win-lose competition. •Having a mutually agreed-upon end in mind. •Group think (giving in to peer pressure). •Worth the effort and highly effective •Always easy. •A process. •Only a negotiation technique.
    • Habit Six - Synergize The Habit of Creative Cooperation Synergize Third Alternative Problem or Habits 4,5, & 6 The Action SYNERGY Opportunity and Process The Result
    • Habit Six - Synergize The Habit of Creative Cooperation Anger Anxiety Jealousy Defensiveness Fear Fixation Ego
    • Habit Six - Synergize The Habit of Creative Cooperation The essence of synergy is valuing the differences. Valuing the differences does not imply that individuals approve of or agree with differences; however it does mean that people respect differences and view them as opportunities for learning. The differing opinions of others and their viewpoints, perspectives, talents and gifts are valuable when seeking solutions. These differences enable you to discover and produce things together that you would much less likely discover and produce individually. At what level do you value the differences ?
    • Habit Six - Synergize The Habit of Creative Cooperation Celebrate Value Accept Tolerate
    • THE SEVEN HABITS PARADIGM Interdependence Seek First to Understand Synergize … Then to be Understood PUBLIC VICTORY Think Win/Win Independence Put First Things First PRIVATE VICTORY Be Begin with Proactive the End in Mind Dependence
    • Habit Seven - Sharpen the Saw The Habit of Renewal Sharpen the Saw is a daily process of renewing for four dimensions of our nature : Physical, Mental, Spiritual and Social / Emotional. These four dimensions sustain and increase our capacities and help us discipline our mind, body and spirit. This daily private victory is a victory over self. Not only does the daily Private victory stimulate growth, but it also helps us to achieve the Public Victory. As we achieve these victories through renewal, we cultivate and nurture the other six habits.
    • Habit Seven - Sharpen the Saw The Habit of Renewal We can sharpen the Saw in Four Areas : Physical (Body): We build physical wellness through proper nutrition, exercise, rest And stress management. Mental (Mind) : We increase mental capacity through, reading, writing, and thinking.
    • Habit Seven - Sharpen the Saw The Habit of Renewal We can sharpen the Saw in Four Areas : Spiritual (Spirit): We develop spiritually through reading inspiring literature, through meditating and praying and through spending time with nature. Social / Emotional (Other Relationships) : We mature socially and emotionally by making consistent, daily Deposits in the Emotional Bank Account of our key relationships.
    • THE SEVEN HABITS PARADIGM Interdependence Seek First to Understand Synergize … Then to be Understood PUBLIC VICTORY Think Win/Win Independence Put First Things First PRIVATE VICTORY Be Begin with Proactive the End in Mind Dependence
    • FOUR DIMENSIONS OF RENEWAL PHYSICAL Exercise, Nutrition, Stress Management MENTAL SOCIAL/EMOTIONAL Reading, Visualizing, Service, Empathy, Planning, Writing Synergy, Intrinsic Security SPIRITUAL Value Clarification & Commitment, Study & Meditation
    • THE UPWARD SPIRAL Commit Learn Do Commit Do Learn Do Commit Learn Do Commit Learn
    • High Lose/Win Win/Win CONSIDERATION Lose/Lose Win/Lose Low Low High COURAGE
    • LEVELS OF COMMUNICATION High Synergistic (Win/Win) TRUST Respectful (Compromise) Defensive (Win/Lose or Lose/Win) Low Low High COOPERATION
    • PARADIGM SHIFTS A BREAK FROM TOWARD TRADITIONAL WISDOM 7 HABITS PRINCIPLES Habit 1 We are a product of our environment We are a product of our choices to our and upbringing. environment and upbringing. Habit 2 Society is the source of our values. Values are self-chosen and provide foundation for decision making. Values flow out of principles. Habit 3 Reactive to the tyranny of the urgent. Actions flow from that which is Acted upon by the environment. important. Habit 4 Win-lose. Win-win. One-sided benefit. Mutual benefit. Habit 5 Fight, flight, or compromise when Communication solves problems. faced with conflict. Habit 6 Differences are threats. Differences are values and are Independence is the highest value. opportunities for synergy. Unity means sameness. Habit 7 Entropy. Continuous self-renewal and self- Burnout on one track - typically work. improvement.
    • BE PROACTIVE I can forgive, forget, and let go of past injustices I choose my attitude, emotions, and moods I’m the creative force of my life I’m aware that I’m responsible
    • SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 1 Be Proactive. Be Reactive. Proactive people take Reactive people don’t responsibility for their own take responsibility for their lives. They determine the own lives. They feel agendas they will follow victimized, a product of and choose their response circumstances, their past, to what happens around and other people. They do them. not see as the creative force of their lives.
    • SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 2 Begin with the End in Begin with No End in Mind. Mind. These people use These people lack personal personal vision, correct vision and have not principles, and their deep developed a deep sense of sense of personal meaning personal meaning and to accomplish tasks in a purpose. They have not positive and effective way. paid the price to develop a They live life based on mission statement and thus self-chosen values and are live life based on society’s guided by their personal values instead of self- mission statement. chosen values.
    • SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 3 Put First Things First. Put Second Things First. These people exercise These people are crisis discipline, and they plan managers who are unable and execute according to to stay focused on high- priorities. They also “walk leverage tasks because of their talk” and spend their preoccupation with significant time in Quadrant circumstances, their past, II. or other people. They are caught up in the “thick of thin things” and are driven by the urgent.
    • SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 4 Think Win-Win. Think Win-Lose or Lose-Win. These people have a These people have an scarcity mentality and see abundance mentality and life as a zero-sum game. the spirit of cooperation. They have ineffective They achieve effective communication skills and communication and high low trust levels in their trust levels in their Emotional Bank Accounts Emotional Bank Accounts with others, resulting in a with others, resulting in defensive mentality and rewarding relationships and adversarial feelings. greater power to influence.
    • SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 5 Seek First to Understand, Seek First to Be Understood. Then to Be Understood. These people put forth their Through perceptive point of view based solely observation and empathic on their auto-biography listening, these non- and motives, without judgmental people are attempting to understand intent on learning the others first. They blindly needs, interests, and prescribe without first concerns of others. They diagnosing the problem. are then able to courageously state their own needs and wants.
    • SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 6 Synergize. Compromise, Fight, or Flight. Effective people Ineffective people believe know that the whole is the whole is less than greater than the sum of the sum of the parts. They the parts. They value and try to “clone” other people benefit from differences in in their own image. others, which results in Differences in others are creative cooperation and looked upon as threats. team-work.
    • SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE EFFECTIVE PEOPLE INEFFECTIVE PEOPLE HABIT 7 Sharpen the Saw. Wear Out the Saw. Effective people are Ineffective people fall back, involved in self-renewal lose their interest, and get and self-improvement in disordered. They lack a the physical, mental, program of self-renewal spiritual, and social- and self-improvement and emotional areas, which eventually lose the cutting enhance all areas off their edge they once had. life and nurture the other six habits.
    • CIRCLE OF INFLUENCE
    • CIRCLE OF INFLUENCE
    • SEVEN PRINCIPLES UPON WHICH THE SEVEN HABITS ARE BASED The Seven Habits center on timeless and universal principles of personal, interpersonal, managerial, and organizational effectiveness. Listed below are the seven principles upon which the Seven Habits are based-principles which are in our circle of influence.
    • SEVEN PRINCIPLES UPON WHICH THE SEVEN HABITS ARE BASED 1. The principle of continuous learning, of self- reeducation - the discipline that drives us toward the values we believe in. Such constant learning is required in today’s world, in light of the fact that many of us can expect to work in up to five radically different fields before we retire. 2. The principle of service, of giving oneself to others, of helping to facilitate other people’s work.
    • SEVEN PRINCIPLES UPON WHICH THE SEVEN HABITS ARE BASED 3. The principle of staying positive and optimistic, radiating positive energy - including avoiding the four emotional cancers (criticizing complaining, comparing, and competing). 4. The principle of affirmation of others - treating people as proactive individuals who have great potential. 5. The principle of balance - the ability to identify our various roles and to spend appropriate amounts of time in, and focus on, all the important roles and dimensions of our life. Success in one area of our life cannot compensate for neglect or failure in other areas of our life.
    • SEVEN PRINCIPLES UPON WHICH THE SEVEN HABITS ARE BASED 6. The balance of spontaneity and serendipity - the ability to experience life with a sense of adventure, excitement, and fresh rediscovery, instead of trying to find a serious side to things that have no serious side. 7. The principle of consistent self-renewal and self- improvement in the four dimensions of one’s life: physical, mental, spiritual, and social emotional.
    • PYRAMID OF INFLUENCE TEACHING RELATIONSHIP EXAMPLE
    • EFFECTIVE HABITS Knowledge (what to, why to) HABITS Skills Desire (how to) (want to)
    • CHARACTER COMPETENCE  Integrity  Technical skills  Maturity  Qualifications  Abundance Mentality  Knowledge  Interdependency  Experience JUDGEMENT
    • FOUR UNIQUE HUMAN ENDOWMENTS 1. Self-awareness 2. Conscience 3. Imagination 4. Willpower
    • FOUR UNIQUE HUMAN ENDOWMENTS 1. Self-Awareness We begin to become self-aware and explore the programs we are living out. We come to realize that we stand apart from our programming and can even examine it. We also realize that between stimulus and response, we have the freedom to choose. This self-awareness then leads to the ability to look at other unique endowments in our secret life.
    • FOUR UNIQUE HUMAN ENDOWMENTS 2. Conscience Our conscience is our internal sense of right and wrong, our “moral nature.” It is the “greater harmonizer” and “balance wheel” of all the principles that govern our behavior. Our conscience gives us a sense of the degree to which our thoughts and actions are in harmony with our principles.
    • FOUR UNIQUE HUMAN ENDOWMENTS 3. Power of Imagination We can visit the power of the mind to create or to imagine that which does not exist now. In that imagination lie our faith and our hope for the future. We look at what is possible, what we can envision.
    • FOUR UNIQUE HUMAN ENDOWMENTS 4. Willpower or Independent Will Willpower refers to our determination, our resoluteness - our ability to act based solely on our self-awareness. We ask ourselves, “Am I really willing to to the distance on my mission statement?” “Am I willing to walk my talk?” “Am I really willing to put first things first in spite of external distractions and pressures?” “Am I going to live a life of total integrity?”
    • BASIC CHARACTERISTICS OF GOOD MISSION STATEMENTS Developing a mission statement is foundational to Habit 2, Begin with the End in Mind. It sets general guidelines for our life based on our values and our roles and goals. There are four basic characteristics of good mission statements, whether they be personal, family, or organizational mission statements.
    • BASIC CHARACTERISTICS OF GOOD MISSION STATEMENTS 1. A mission statement should be timeless and changeless. Because goals are not timeless, they should not be included. Mission statements should be based upon unchanging core principles that operate regardless of present realities or situations. This changeless core will enable us to live with changes inside other people and inside the environment. As our consciousness grows and we mature, we will gradually strengthen, deepen, and improve our mission statement. Nevertheless, we should always initially write our mission statement as if it will never change - as if it were timeless.
    • BASIC CHARACTERISTICS OF GOOD MISSION STATEMENTS 2. A mission statement should deal with both ends and means. Ends have to do with what we are about. Means have to do with how we go about achieving those ends. Principles are what we implements to achieve those ends. Ends and means are inseparable. In truth, ends preexist in the means. “You’ll never achieve a worthy end through unworthy means.”
    • BASIC CHARACTERISTICS OF GOOD MISSION STATEMENTS 3. A mission statement should deal with all four of our basic needs: a. To live (our physical and economic needs) b. To love and to be loved (our cultural and social ends) c. To learn (our needs to grow, develop, be recognized, and be useful) d. To leave a legacy (our spiritual need for meaning, for feeling that life matters, that we add value and make a difference.
    • BASIC CHARACTERISTICS OF GOOD MISSION STATEMENTS 4. A mission statement should deal with all the significant roles of our life, such as a parent, teacher, manager, neighbor, and so forth. “Internalizing” our mission statement will also help us get a clear understanding of what is truly important. Goethe once said, “Things which matter most must never be at the mercy of things which matter least.” This means that we learn how to say no at appropriate times. Every time we say yes to something that is of little or no importance, we are saying no to something that is more important. Almost every day, most of us are caught in circumstances where we should say no but don’t. We often lack the ability to utter a firm but gracious no.
    • SIX LEVELS OF INITIATIVE 6 Use own judgement, not necessary to report 5 Use own judgement, report routinely 4 Use own judgement, report immediately 3 Bring recommendations 2 Ask for instructions 1 Wait for instructions
    • PERSONAL IMMUNE SYSTEM Time wasters Duplicity Live the Seven Habits Spend time Maintain reserve in Quadrant II capacity Interruptions Unkindness Be resilient Follow correct principles Empower and serve others Pressing Violated Control own life Communicate expectations problems Empathically Maintain high Emotional Bank Synergize with Account with self others using a Crises and others win-win approach Outside stress and pressures
    • EMOTIONAL BANK ACCOUNT