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[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
[I3 d]08 service_design_discover_
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[I3 d]08 service_design_discover_

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  • 1. 1 09/07 Introduction Ice Braking 및 수업 소개2 09/14 서비스 디자인의 시작 - 서비스 디자인 사례3 09/21 서비스 디자인 방법론 소개 - 서비스 디자인 방법론 소개4 09/28 사용자 관찰(1) - 관찰에 대해 - 워크샵5 10/05 서비스 디자인 컨퍼런스 위크 - 세미나 - Desk Research, Field Work(1)6 10/12 Framing Project - SWOT, Stakeholder Map - Field Work(2)7 10/19 Observation(1) - Customer Journey, Persona, -Field Work(3)8 10/26 Observation(2) -Expectation Map, A Day in a life9 11/02 Idea - Scenario & Storyboard - Paper Prototyping10 11/09 Prototype(1) - Video Prototyping - Interactive Rapid Prototyping11 11/16 Prototype(2) - Service Staging12 11/23 Modeling(1) - Service Blueprint13 11/30 Modeling(2) - Information Design, Interface | Interaction Design14 12/7 Refine15 12/14 기말고사 - 최종 Presentation
  • 2.   
  • 3.   Desk Research Fieldwork (Week04) (week05-06) -Research User Needs -Understand business/environment Requirement -Define Context of Use
  • 4. 문제Start from problem
  • 5. 문제Start from problem
  • 6. 문제Start from problem
  • 7.
  • 8.
  • 9. - 각조간 Mixed Up! (1Reseacher + 3 Participants)- 1Hour Process + 20 min Analysis
  • 10. - 2-3pages short paper- HCI Korea 2012제출 http://hcikorea.sql.co.kr/index.html- 1Paper for 1 team- 10/31 1차 제출 (온라인/메일)  11/3 최종 온라인 제출- 제출후, 합격이 된 팀에 대해서는 숙박 제공
  • 11. 문제Start from problem

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