Shakehand with LifePromoting quality culture in every sphere of human life.                               www.shakehandwit...
Index     S.No.                                                        Content                                            ...
Shakehand with Life                  “Promoting quality Culture in every sphere of human life.”   Page 2www.shakehandwithl...
Marks S.No.                                                 Paper                                                         ...
Paper I : Management Processes & Skill DevelopmentUnit-IIntroduction- Concept & nature of management; management processes...
Paper II: Managerial EconomicsUnit-INature of managerial economics; significance in managerial decision making, role and r...
Paper III : Accounting for ManagersUnit-IFinancial Accounting-concept, importance and scope, accounting principles, journa...
Paper IV : Quantitative Techniques/MethodsUnit-IBasic mathematics for management: Functions-meaning, types and application...
Paper V : Indian Ethos and ValuesUnit-IModel of management in the Indian socio-political environment ; work ethos; Indian ...
Paper VI : Computer Applications In ManagementUnit-IIntroduction to Computer: Components, Classification, Organisation, Ca...
Shakehand with Life                  “Promoting quality Culture in every sphere of human life.”   Page 10www.shakehandwith...
Marks S.No.                                               Paper                                                           ...
Paper I : Financial ManagementUnit-IFinancial management-scope finance functions and its organisation, objectives of finan...
Paper II : Marketing ManagementUnit-INature & scope of marketing; Corporate orientation towards marketplace; building and ...
Paper III : Human Resource ManagementUnit-IConcepts & Perspectives of HRM; HRM in changing environment, HRM functions, Rol...
Paper IV : Indian Business EnvironmentUnit-INature, components and determinants of business environment; basic nature of I...
Paper V : Production and Operation ManagementUnit-IMeaning, nature, scope and major decision areas of production managemen...
Paper VI : Organizational BehaviourUnit-IIntroduction to organisational behaviour, Foundation and background of OB, Contem...
Shakehand with Life                  “Promoting quality Culture in every sphere of human life.”   Page 18www.shakehandwith...
Marks S.No.                                               Paper                                                           ...
Paper I : Business policy and strategic analysisUnit-IBusiness policy as a field of study; nature and objectives of busine...
Paper II : Decision Support System & Management InformationSystemUnit-IDecision Support System: Overview, components and c...
Paper III : Research MethodologyUnit-IIntroduction; meaning and nature of research; significance of research in business d...
Paper IV : International Business Environment & ManagementUnit-IInternational Business : An overview-types of internationa...
Shakehand with Life                  “Promoting quality Culture in every sphere of human life.”   Page 24www.shakehandwith...
Marks S.No.                                               Paper                                                           ...
Paper I : Corporate evolution and strategic ImpementationUnit-IIntroduction: Meaning and nature of strategy implementation...
Paper II : Computer network and InternetUnit-IComputer networks : Concepts of data transmission, transmission channel, hal...
Paper III : Entrepreneurial DevelopmentUnit-IEntrepreneurial traits, types and significance; definitions, characteristics ...
Financial                                                   Management                            Retail                  ...
Shakehand with Life                  “Promoting quality Culture in every sphere of human life.”   Page 30www.shakehandwith...
MarksS.No.                                      Paper                                                 Semester            ...
Paper I : Foreign Exchange ManagementUnit-INature of foreign exchange; sources of demand for and supply of foreign exchang...
Paper II : Project planning Analysis and ManagementUnit-IPhases and objectives of capital budgeting; generation and screen...
Paper III : Working Capital ManagementUnit-IWorking Capital Management – meaning, importance, kinds, factors determining w...
Paper IV: International Financial ManagementUnit-IMultinational financial management-An overview; evolution of Internation...
Paper V : Security Analysis and Investment ManagementUnit-IInvestment-return and risk; operations of Indian Stock Market; ...
Paper VI : Management of Financial ServicesUnit-IConcept, nature and scope of financial services; regulatory framework for...
Shakehand with Life                  “Promoting quality Culture in every sphere of human life.”   Page 38www.shakehandwith...
MarksS.No.                                         Paper                                                 Semester         ...
Paper I : Consumer BehaviourUnit-INature, scope and application of consumer behaviour; consumer needs & motives; lifestyle...
Paper II : Sales and Distribution ManagementUnit-INature and scope of sales management, setting and formulating personal s...
Paper III : Advertising ManagementUnit-IRole, functions & benefits of adverting; promotional mix; promotional planning pro...
Paper IV: Industrial MarketingUnit-INature of industrial marketing; industrial vs. consumer marketing management; industri...
Paper V: Service MarketingUnit-IDistinctive aspects of service management: Nature of services; goods vs. service marketing...
Paper VI : Planning and Managing Retail BusinessUnit-IIntroduction to retailing as an activity; introduction to retail mar...
Shakehand with Life                  “Promoting quality Culture in every sphere of human life.”   Page 46www.shakehandwith...
MarksS.No.                                      Paper                                                 Semester            ...
Paper I : Strategic Human Resource ManagementUnit-IInvestment perspective of human resources, Human resource environment a...
Paper II : Management of Industrial RelationUnit-IIndustrial Relations Perspectives: Concept, Scope & Objectives, Industri...
Paper III : Organizational Change and Interventional StrategiesUnit-IUnderstanding change: Nature of change, Forces of cha...
Paper IV : Compensation ManagementUnit-IRole of Compensation in organisation; Economic theories related to compensation; S...
Paper V : Cross Cultural and Global HRMUnit-IHuman and cultural variables in global organisations. Culture-concept, charac...
Paper VI : Human Resource DevelopmentUnit-IHRD-Concept, philosophy & goals, HRD instruments, processes and outcomes, HRD d...
Shakehand with Life                  “Promoting quality Culture in every sphere of human life.”   Page 54www.shakehandwith...
MarksS.No.                                       Paper                                                 Semester           ...
Paper I : Multimedia and Web DevelopmentUnit-IIntroduction to Multimedia: Multimedia devices, authoring tools, creating mu...
Paper II : Software EngineeringUnit-IConcept of software engineering, software characteristics, software metrics and model...
Paper III : System Analysis and DesignUnit-IOverview of system analysis and design business systems concepts, system devel...
Paper IV : Object Oriented Analysis and Design using C++Unit-IObject-oriented concepts, object and classes, links and asso...
Paper V : Programming in JAVAUnit-IProgramming through JAVA: JAVA history, JAVA features, JAVA and internet, JAVA and WWW,...
Paper VI : Database Management SystemUnit-IConcept of data base; Objectives of data base, advantages and limitations of da...
Shakehand with Life                  “Promoting quality Culture in every sphere of human life.”   Page 62www.shakehandwith...
MarksS.No.                                          Paper                                                 Semester        ...
Paper I : Purchasing and Material ManagementUnit-IRole, objectives, functions and organisation of purchasing management an...
Paper II : Total Quality ManagementUnit-IConcept & definition of quality; quality in manufacturing & services; brief histo...
Paper III : Production Planning and ControlUnit-IProduction, planning & control: meaning, importance, advantages, elements...
Paper IV : Logistics ManagementUnit-IIntroduction to logistics and its interface with production and marketing; logistical...
Paper V : Industrial EngineeringUnit-IProductivity: Meaning, measurement and importance; productivity and standard of livi...
Paper VI : Service Operation ManagementUnit-IServices: meaning, nature and role in the economy; challenges in operation Ma...
Shakehand with Life                  “Promoting quality Culture in every sphere of human life.”   Page 70www.shakehandwith...
MarksS.No.                                         Paper                                                 Semester         ...
Paper I : International Trade Theory and PracticalUnit-IGrowing importance of trade in world economy; trade as an agent of...
Paper II : International MarketingUnit-INature of international marketing process; domestic versus international marketing...
Paper III : Foreign Exchange ManagementUnit-INature of foreign exchange; sources of demand for and supply of foreign excha...
Paper IV : Export Import Procedures and DocumentationUnit-ISignificance of procedures and documentation in international t...
Paper V : International Strategic ManagementUnit-IIdentifying Strategic Alterative: Nature and dimensions of international...
Paper VI : International Financial ManagementUnit-IFinance function in a multinational firm; institutional structure of in...
Shakehand with Life                  “Promoting quality Culture in every sphere of human life.”   Page 78www.shakehandwith...
MarksS.No.                                      Paper                                                 Semester            ...
Paper I : Basic of Retail ManagementUnit-IIntroduction to Retailing: Importance of retailing in economy; Meaning and natur...
Paper II : Retail Organization and Resource ManagementUnit-ISetting Up a Retail Organisation: - Factors in Planning and As...
Paper III : Operation and Merchandise Management forRetailersUnit-IOperational Dimensions: Blueprint of Operations for Ret...
Paper IV : E – RetailingUNIT-IFoundation of e-Retailing: Meaning, Definition, Transition from Traditional Marketing to e-M...
Paper V : Mall ManagementUnit-I IntroductionConcept of shopping mall, Growth of malls in India, Mall positioning strategie...
Paper VI : Retail Logistics and Supply Chain ManagementUnit-IBasic Framework: Concepts of logistics and Supply Chain Manag...
Online Books , Solved paper and Practice set Published by Narender Sharma                                                 ...
“Success can never lower its standard, you have to raise your standard to achieve it.”Visit : www.shakehandwithlife.blogsp...
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New Syllabus MBA 2yrs MDU DDE, Rohtak

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New Syllabus MBA 2yrs MDU DDE, Rohtak

  1. 1. Shakehand with LifePromoting quality culture in every sphere of human life. www.shakehandwithlife.blogspot.com
  2. 2. Index S.No. Content Page No. 1. Syllabus – Semester I 2–9 2. Syllabus – Semester II 10 – 17 3. Syllabus – Semester III 18 – 23 4. Syllabus – Semester IV 24 – 28 5. Specialization – Financial Management 30 – 37 6. Specialization – Marketing Management 38 – 45 7. Specialization – Human Resource Development 46 – 53 8. Specialization – Information Technology Management 54 – 61 9. Specialization – Production and Operation Management 62 – 69 10. Specialization – International Business Management 70 – 77 11. Specialization – Retail Management 78 –85Note:1. There will be multiple choice questions (MCQs) in the question paper consisting of one mark each. Students are required to attempt all the questions.2. Internal assessment marks shall be given on the basis of marks secured by the candidate in the Descriptive Examination to be conducted by the respective study center. Study centers are required to keep the record of the descriptive examination with them for inspection by the University. The marks of Internal Assessment must be submitted to the University before the termination of the University Examination in the concerned subjects. In the event of non receipt of the Internal Assessment Marks, the theory marks secured by the candidate shall be proportionately enhanced.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 1www.shakehandwithlife.blogspot.com
  3. 3. Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 2www.shakehandwithlife.blogspot.com
  4. 4. Marks S.No. Paper External Internal I. Management Processes & Skill Development 70 30 II. Managerial Economics 70 30 III. Accounting for Managers 70 30 IV. Quantitative Methods 70 30 V. Indian Ethos & Values 70 30 VI. Computer Application in Management 50 50Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 3www.shakehandwithlife.blogspot.com
  5. 5. Paper I : Management Processes & Skill DevelopmentUnit-IIntroduction- Concept & nature of management; management processes, functions, skills and roles, evolution of management thoughts,systems and contingency approach, social responsibility of businessUnit-IIPlanning & decision making-nature & elements of planning, stages in planning, levels of planning, strategic planning; decision makingprocess, models of decision making; mbp, organising-meaning & nature, approaches to design organisation-closed & open system, bases fordepartmentation, span of control, delegation & decentralization.Unit-IIILeading & recognition of human factor, motivation- theories & models, leadership styles and leadership effectiveness. management control-nature, control process, kinds of control systems, overview of control techniques, effective control system.Unit-IVManagement skill development-importance and nature of business communication; process of communication, methods of communication,barriers in communication, effective communication & interactive skills, presentation of reports, public speaking, negotiation & conductingmeeting.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 4www.shakehandwithlife.blogspot.com
  6. 6. Paper II: Managerial EconomicsUnit-INature of managerial economics; significance in managerial decision making, role and responsibility of managerial economist; objectives of afirm; basic concepts – short and long run, firm and industry, classification of goods and markets, opportunity cost, risk and uncertainty andprofit; nature of marginal analysisUnit-IINature and types of demand; Law of demand; demand elasticity; elasticity of substitution; consumer’s equilibrium – utility and indifferencecurve approaches; techniques of demand estimation.Unit-IIIShort-run and long-run production functions; optimal input combination; short-run and long-run cost curves and their interrelationship;engineering cost curves; economies of scale; equilibrium of firm and industry under perfect competition, monopoly, monopolisticcompetition and oligopoly; price discrimination.Unit-IVBaumol’s theory of sales revenue maximisation basic techniques of average cost pricing; peak load pricing; limit pricing; multi-productpricing; pricing strategies and tactics; transfer pricing.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 5www.shakehandwithlife.blogspot.com
  7. 7. Paper III : Accounting for ManagersUnit-IFinancial Accounting-concept, importance and scope, accounting principles, journal, ledger, trial balance, depreciation (straight line anddiminishing balance methodology), preparation of final accounts with adjustments.Unit-IIRatio analysis, fund flow analysis, cash flow analysis.Unit-IIIManagement accounting- concept, need, importance and scope; cost accounting-meaning, importance, methods, techniques andclassification of costs, inventory valuation.Unit-IVBudgetary control- meaning, need, objectives, essentials of budgeting, different types of budgets; standard costing and variance analysis(materials, labour); marginal costing and its application in managerial decision making.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 6www.shakehandwithlife.blogspot.com
  8. 8. Paper IV : Quantitative Techniques/MethodsUnit-IBasic mathematics for management: Functions-meaning, types and applications; arithmetic progression, geometric progression andmatrices and their business applications.Unit-IIConstruction of frequency distributions and their analysis in the form of measures of central tendency and variations; types of measures,their relative merits, limitations and characteristics; Skewness : meaning and co-efficient of skewness.Unit-IIICorrelation analysis- meaning & types of correlation, Karl Pearson’s coeff. of correlation and spearman’s rank correlation; regressionanalysis-meaning and two lines of regression; relationship between correlation and regression co-efficients. time series analysis-measurement of trend and seasonal variations; time series and forecasting.Unit-IVProbability: basic concepts and approaches, addition, multiplication and bayes, theorem. probability distribution-meaning, types andapplications, Binomial, Poisson, Normal and Exponential distributions.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 7www.shakehandwithlife.blogspot.com
  9. 9. Paper V : Indian Ethos and ValuesUnit-IModel of management in the Indian socio-political environment ; work ethos; Indian heritage in production and consumption; Indian insightinto TQM.Unit-IIProblems relating to stress in corporate management-Indian perspective; teaching ethics; trans-cultural human values in managementeducation.Unit-IIIRelevance of values in management; need for values in global change-Indian perspective; values for managers; holistic approach formanagers in decision making; secular versus spiritual values in management.Unit-IVPersonal growth and lessons from ancient Indian educational system; science and human values.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 8www.shakehandwithlife.blogspot.com
  10. 10. Paper VI : Computer Applications In ManagementUnit-IIntroduction to Computer: Components, Classification, Organisation, Capabilities Characteristics & Limitations, Operating System,Application of Computer in Business, Computer Languages.Unit-IINetwork Fundamentals, Analog & Digital Signals, Bandwidth, Network Topology, Packet Transmission, Long Distance communication,Network Applications.Unit-IIIIntroduction to database : Concept, Objectives, Advantage & limitations, entities, attributes, schema, subschemaUnit-IVInternet: Internetworking, Concepts, Internet Protocol Addresses, WWW Pages & Browsing, Security, Internet Applications, E-Commerce:Fundamentals; Framework, Application.Lab PracticalOperating Systems Commands, Internet Surfing, MS Office, MS Word, MS -Excel, MS PowerpointShakehand with Life “Promoting quality Culture in every sphere of human life.” Page 9www.shakehandwithlife.blogspot.com
  11. 11. Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 10www.shakehandwithlife.blogspot.com
  12. 12. Marks S.No. Paper External Internal I. Financial Management 70 30 II. Marketing Management 70 30 III. Human Resource Management 70 30 IV. Indian Business Environment 70 30 V. Production & Operations Management 70 30 VI. Organizational Behaviour 70 30Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 11www.shakehandwithlife.blogspot.com
  13. 13. Paper I : Financial ManagementUnit-IFinancial management-scope finance functions and its organisation, objectives of financial management; time value of moneyUnit-IIInvestment decisions importance, difficulties, determining cash flows, methods of capital budgeting; risk analysis (risk adjusted discountrate method and certainty equivalent method); cost of different sources of raising capital; weighted average cost of capital.Unit-IIICapital structure decisions-financial and operating leverage; capital structure theories- NI, NOI, traditional and M-M theories; determinantsof dividend policy and dividend models-Walter, Gordon & M.M. models.Unit-IVWorking Capital- meaning, need, determinants; estimation of working capital need; management of cash; inventory management; receivablemanagement.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 12www.shakehandwithlife.blogspot.com
  14. 14. Paper II : Marketing ManagementUnit-INature & scope of marketing; Corporate orientation towards marketplace; building and delivering customer value and satisfaction; retainingcustomers; marketing environment; marketing research and information system.Unit-IIAnalyzing consumer markets & buyer behaviour; analyzing business markets & business buying behaviour; market segmentation,positioning and targeting; tools of product differentiation; marketing strategies in the different stage of the product life cycle.Unit-IIINew product development process; product mix and product line decisions; branding and packaging decisions; pricing strategies andprogrammes; managing marketing channels; wholesaling and retailing.Unit-IVAdvertising and sales promotion; public relations; personal selling; evaluation & control of marketing effort; web marketing; greenmarketing; reasons for and benefits of going international; entry strategies in International marketing.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 13www.shakehandwithlife.blogspot.com
  15. 15. Paper III : Human Resource ManagementUnit-IConcepts & Perspectives of HRM; HRM in changing environment, HRM functions, Role of HR Practitioners; HR Policies, Corporate objectivesand Human Resource Planning.Unit-IIJob Analysis, Role Analysis, Methods of Manpower Search, Attracting and selecting HR; Induction and socialisation, Manpower training &development; Career and succession Planning, Managing Organisational Renewal.Unit-IIICompensation-Aims & components, Factors determining pay rates; Establishing pay rates, Job Evaluation; Pay for performance; Employeebenefits & services; Performance appraisal, 360 degree feed back, Potential appraisal.Unit-IVIndustrial Relations; Industrial disputes and dispute resolution; Trade Unions; Employee grievances and Discipline; Participation andEmployee empowerment.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 14www.shakehandwithlife.blogspot.com
  16. 16. Paper IV : Indian Business EnvironmentUnit-INature, components and determinants of business environment; basic nature of Indian economic system; relation size and growth of publicand private corporate sector; social responsibility of business; broad features of India’s now economic policy.Unit-IITrend and pattern of industrial growth; review of industrial policy developments; industrial licensing policy; liberalisation of the privatesector; trends and issues in corporate management; growth and problems of the small scale sector; public sector reforms and privatisationthe problem of industrial sickness; MRTP Act, SICA and Industrial Disputes Act.Unit-IIIDevelopment banks for corporate Sector (IDBI, IFCI, ICICI)- trends pattern and policy; regulation of stock exchanges and the role of SEBI;banking sector reforms; challenges facing public sector banks; growth and changing structure of non bank financial institutions; problem ofnon performing assets in Indian Banks.Unit-IVTrend and pattern of India’s foreign trade and balance of payments; latest EXIM policy-main features; policy towards foreign directinvestment; globalisation trends in Indian economy; role of MNCs; India’s policy commitments to multilateral institutions- IMF, World Bankand WTO.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 15www.shakehandwithlife.blogspot.com
  17. 17. Paper V : Production and Operation ManagementUnit-IMeaning, nature, scope and major decision areas of production management; production system: meaning and types (production to order &production to stock); facilities location; facilities layout and materials handling; line balancing.Unit-IIProduct and process planning & selection; capacity planning; aggregate planning and master production scheduling; materials requirementplanning.Unit-IIIPlanning and control in mass production, shop floor and batch production; line of balance; work study: objectives, pre-requisites andprocedure, method study & work measurement.Unit-IVMaterials management-meaning, importance and functions; purchasing management; stores management and inventory management;quality assurance- acceptance sampling, statistical quality control; maintenance management.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 16www.shakehandwithlife.blogspot.com
  18. 18. Paper VI : Organizational BehaviourUnit-IIntroduction to organisational behaviour, Foundation and background of OB, Contemporary Challenges-workforce diversity, cross-culturaldynamics, Foundations of Individual behaviour, Individual difference, Values and AttitudesUnit-IIPerception, Personality, Learning, Motivation-Concepts and applications, Individual decision making.Unit-IIIUnderstanding and managing group processes-Interpersonal & group dynamics, Group cohesiveness, Group decision making, EmotionalIntelligence-concept and applications, Understanding work teams, Power & Politics, Empowerment, Conflict & Negotiation.Unit-IVLeadership and Influence process, Understanding and managing organisational system-Organisational structure, Work design, Work stress,Organisational culture, Organisational change.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 17www.shakehandwithlife.blogspot.com
  19. 19. Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 18www.shakehandwithlife.blogspot.com
  20. 20. Marks S.No. Paper External Internal I. Business Policy & Strategic Analysis 70 30 II. Decision Support Systems and MIS 70 30 III. Research Methodology 70 30 IV. International Business Environment 70 30 V. Specialisation Paper I - - VI. Specialisation Paper II - -VII. Specialisation Paper III - -Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 19www.shakehandwithlife.blogspot.com
  21. 21. Paper I : Business policy and strategic analysisUnit-IBusiness policy as a field of study; nature and objectives of business policy; strategic management process-vision, mission, establishment oforganisational direction, corporate strategy, strategic activation.Unit-IITop management : Constituents- board of directors, sub-committee, chief executive officer; task, responsibilities and skills of topmanagement.Unit-IIIFormation of strategy : Nature of company’s environment and its analysis; SWOT analysis; evaluating multinational environment; identifyingcorporate competence and resources; principles and rules of corporate strategy : strategic excellence positions.Unit-IVStrategic analysis and choice : BCG matrix; stop light strategic model; directional policy matrix model; grand strategy selection matrix; modelof grand strategy clusters; behavioural considerations affecting strategic choice; contingency approach to strategic choice.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 20www.shakehandwithlife.blogspot.com
  22. 22. Paper II : Decision Support System & Management InformationSystemUnit-IDecision Support System: Overview, components and classification, steps in constructing a dss, role in business, group decision supportsystemUnit-IIInformation system for strategic advantage, strategic role for information system, breaking business barriers, reengineering businessprocess, improving business qualities.Unit-IIIInformation system analysis and design, information SDLC, hardware and software acquisition, system testing, documentation and its tools,conversion methods.Unit-IVMarketing IS, Manufacturing IS, Accounting IS, Financial IS.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 21www.shakehandwithlife.blogspot.com
  23. 23. Paper III : Research MethodologyUnit-IIntroduction; meaning and nature of research; significance of research in business decision making, identification and formulation ofresearch problem, setting objectives and formulation of hypotheses.Unit-IIResearch design and data collection; research designs – exploratory, descriptive, diagnostic and experimental data collection; universe,survey population, sampling and sampling designs. data collection tools- schedule, questionnaire, interview and observation, use of SPSS.Unit-IIIScaling techniques; need for scaling, problems of scaling, reliability and validity of scales, scale construction techniques- arbitrary approach,consensus scale approach (Thurston), item analysis approach (Likert) and cumulative scales (Gutman’s Scalogram)Unit-IVInterpretation and report writing; introduction, meaning of interpretation, techniques and precautions in interpretation and generalisationreport writing- purpose, steps and format of research report and final presentation of the research report.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 22www.shakehandwithlife.blogspot.com
  24. 24. Paper IV : International Business Environment & ManagementUnit-IInternational Business : An overview-types of international business; the external environment; the economic and political environment, thehuman cultural environment; influence on trade and investment patterns; recent world trade and foreign investment-trends, country risk.Unit-IIBalance of payment accounts and macro economic management; theories and institutions; trade and investment ; govt. influence on tradeand investment.Unit-IIIWorld financial environment-tariff and non-tariff barriers, forex market mechanism, exchange rate determination, euro-currency market;international institutions (IMF, IBRD, IFC,IDA, MIGA) NBFC’s and stock markets.Unit-IVRegional blocks and trading agreements; global competitiveness; global competition, HRD development, social responsibility; worldeconomic growth and physical environment.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 23www.shakehandwithlife.blogspot.com
  25. 25. Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 24www.shakehandwithlife.blogspot.com
  26. 26. Marks S.No. Paper External Internal I. Corporate Evolution & Strategic Implementation 70 30 II. Computer Network & Internet 50 50 III. Entrepreneurial Development 70 30 IV. Specialisation Paper - - V. Specialisation Paper - - VI. Specialisation Paper - -VII. Comprehensive Viva Voice 100Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 25www.shakehandwithlife.blogspot.com
  27. 27. Paper I : Corporate evolution and strategic ImpementationUnit-IIntroduction: Meaning and nature of strategy implementation, interdependence of strategic formulation and implementation;operationalizing the strategy-annual objectives, developing business and functional strategies; developing and communicating concisepolicies.Unit-IIDetailed functional strategies: Developing key functional strategies in marketing in relation to product, price, promotion and place; keyfunctional strategies in finance in relation to capital acquisition, capital allocation, dividend and working capital management, mergers andacquisitional policy; issues involved in R&D and production/operations decision areas; functional strategies in personnel viz. employeerecruitment, selection and orientation, career development and counselling, performance evaluation and training and development,compensation, labour / union relations, discipline control and evaluation.Unit-IIIInstitutionalizing the system: Structural considerations simple and functional organisational structures, divisional organisational structure,strategic business units, matrix organisation; role of structure-linking structure to strategy; organisational leadership-role of CEO;organisational culture-the strategy-culture connections and its managing; establishing strategic controls, operational control systems;monitoring performance and evaluating deviations, reward systems, motivating execution and control.Unit-IVStrategic review and evaluation: Process and criteria of evaluation of strategy; the case method of study meaning and kinds of cases;preparation and role of the instructor; strategic management audit; strategy and corporate evolution in Indian contextShakehand with Life “Promoting quality Culture in every sphere of human life.” Page 26www.shakehandwithlife.blogspot.com
  28. 28. Paper II : Computer network and InternetUnit-IComputer networks : Concepts of data transmission, transmission channel, half-duplex transmission, modems, client server computingUnit-IIIntroduction to OSI, TCP/IP reference models, routing and flow control, cryptography.Unit-IIIInternet: ISP, search engines, URL, DNS, browser, security, digital signatures, e-mail, Ipv6, HTTPUnit-IVHTML: Build a simple HTML document, tables, frames, links, adding multimedia documents, home pageLabWeb Designing in HTML, Internet Surfing.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 27www.shakehandwithlife.blogspot.com
  29. 29. Paper III : Entrepreneurial DevelopmentUnit-IEntrepreneurial traits, types and significance; definitions, characteristics of entrepreneurial types, qualities and functions of entrepreneurs,role and importance of entrepreneurs in economic growth.Unit-IICompeting theories of entrepreneurship; entrepreneurial development programme in India.-history, support, objectives, stages ofperformances; planning and EDP- objectives. target group, selection of centre, pre-training work; govt. policy towards SSI’s; entrepreneurialinput.Unit-IIIEntrepreneurial behaviour and entrepreneurial motivation; n-achievement and management success, entrepreneurial success in rural areas;innovation and entrepreneur; establishing entrepreneurs system.Unit-IVSearch for business idea, sources of ideas, idea processing, input requirements: sources and criteria of financing, fixed and working capitalassessment; technical assistance; marketing assistance; sickness of units and remedial assistance; preparation of feasibility reports and legalformalities and documentation.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 28www.shakehandwithlife.blogspot.com
  30. 30. Financial Management Retail Marketing Management Management Specialization International Human Business Resource Management Development Production Information and Technology Operation Management ManagementShakehand with Life “Promoting quality Culture in every sphere of human life.” Page 29www.shakehandwithlife.blogspot.com
  31. 31. Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 30www.shakehandwithlife.blogspot.com
  32. 32. MarksS.No. Paper Semester External Internal I. Foreign Exchange Management III 70 30 II. Project Planning, Analysis & Management III 70 30III. Working Capital Management III 70 30IV. International Financial Management IV 70 30 V. Security Analysis & Investment Management IV 70 30VI. Management of Financial Services IV 70 30Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 31www.shakehandwithlife.blogspot.com
  33. 33. Paper I : Foreign Exchange ManagementUnit-INature of foreign exchange; sources of demand for and supply of foreign exchange – the balance of payments (bop) framework; equilibriumand disequilibrium in bop; nominal, real and effective exchange rates; competitive determination of rate of exchange – competitive mint partheory, monetary theory and portfolio balance approach purchasing power parity theory; overvalued and under valued currencies; fixed,flexible and hybrid exchange rate systems; International Monetary System.Unit-IIGeneral factors of exchange rate fluctuations; the DORNBUSCH Sticky – price theory of exchange rate volatility; exchange rate overshooting;Empirical patterns of exchange rate fluctuations; central banking intervention for exchange rate stability; effect of devaluation on tradebalance; the J-curve effect.Unit-IIINature functions and participants of foreign exchange market; spot and forward markets; forward premium; methods of quoting exchangerates; cross rates of exchange; bid-ask spreads; relation between exchange rate interest rate and inflation rate; the Interest Rate ParityTheorem; the expectation theory; International Fisher Effect.Unit-IVCurrency futures, options and determination of their market value, over-the-counter options; currency and interest rate swaps; measuringforeign exchange risk and exposure; techniques of exposure management.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 32www.shakehandwithlife.blogspot.com
  34. 34. Paper II : Project planning Analysis and ManagementUnit-IPhases and objectives of capital budgeting; generation and screening of project ideas; market, demand and situational analysis, technicalanalysis and financial analysis.Unit-IISpecial decision situations, analysis of project risk; appraisal criteria, firm risk and market risk.Unit-IIISocial cost benefit analysis, UNIDO approach, SCBA by financial institutions, project financing in India- project appraisal by financialinstitutions, environmental appraisal of Projects.Unit-IVProject management: organisation, planning, control, human aspects and pre-requisites, net work techniques for project management;project review and administrative aspects.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 33www.shakehandwithlife.blogspot.com
  35. 35. Paper III : Working Capital ManagementUnit-IWorking Capital Management – meaning, importance, kinds, factors determining working capital, estimating working capital requirements;Unit-IIManagement of cash- motives for holding cash and marketable securities; cash system, managing the cash flows, types of collection systems,cash concentration strategies, disbursement tolls, investment in marketable securities; forecasting cash flows; managing corporate liquidityand financial flexibility; measures of liquidity, determining the optimum level of cash balances- baumol model, beranek model, miller-orrmodel, stone model.;Unit-IIIReceivable management- determining the appropriate receivable policy, marginal analysis, credit analysis and decision, heuristic approach,discriminant analysis, sequential decision analysis; inventory management-kinds of inventories, benefits and costs of holding inventories,inventory management and valuation, inventory control models;Unit-IVShort-term financing; programming working capital management; integrating working capital and capital investment processes; monetarysystem.; working capital control and banking policy in India;Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 34www.shakehandwithlife.blogspot.com
  36. 36. Paper IV: International Financial ManagementUnit-IMultinational financial management-An overview; evolution of International Monetary system and financial systems; cost and availability offinancial flows; international financial instruments.Unit-IIInternational cash management-aspect of international cash management; centralised vs decentralised cash management; internationalreceivable management; securitisation of receivables.Unit-IIIInternational investments- international portfolio vs direct investment decisions; Multinational capital budgeting- application andinterpretation; assessing and managing political risk; cost of capital and capital structure of multinational firm.Unit-IVInternational aspects of raising capital- strategic considerations in euro equity issues; international bond financing; dividend policy ofmultinational firms; taxation of multinational firm; country risk analysis; costs and risks of long term financing.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 35www.shakehandwithlife.blogspot.com
  37. 37. Paper V : Security Analysis and Investment ManagementUnit-IInvestment-return and risk; operations of Indian Stock Market; new issue market; listing of securities, OTCEI.Unit-IICost of investing in securities; mechanics of investing; markets and brokers; investment companies; market indices and return.Unit-IIIObjectives of security analysis; investment alternatives; valualtion theories of fixed and variable income securities; the return risk in theinvestment decision; government securities; non-security forms of investment; real estate investment; investment instruments of the moneymarket;Unit-IVFundamental and technical approach, efficient market theory; recent developments in the Indian stock market.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 36www.shakehandwithlife.blogspot.com
  38. 38. Paper VI : Management of Financial ServicesUnit-IConcept, nature and scope of financial services; regulatory framework for financial services, management of risk in financial services.Unit-IIStock exchange operations-trading and settlement mechanism; mutual funds; merchant banking services-managing issue of shares andbonds.Unit-IIILeasing – theoretical framework, regulatory environment, accounting and tax aspect; debt securitization; housing finance – system andschemes, tax and funding of HFCs; credit-rating-methodology and process; symbols and credit rating agencies in India.Unit-IVVenture capital; factoring and forfeiting; bill discounting; hire-purchase finance and consumer credit.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 37www.shakehandwithlife.blogspot.com
  39. 39. Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 38www.shakehandwithlife.blogspot.com
  40. 40. MarksS.No. Paper Semester External Internal I. Consumer Behaviour III 70 30 II. Sales and Distribution Management III 70 30III. Advertising Management III 70 30IV. Industrial Marketing IV 70 30 V. Service Marketing IV 70 30VI. Planning and Managing Retail Business IV 70 30Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 39www.shakehandwithlife.blogspot.com
  41. 41. Paper I : Consumer BehaviourUnit-INature, scope and application of consumer behaviour; consumer needs & motives; lifestyle and psychographic segmentation; usagesegmentation; benefit segmentation; product positioning; models of consumer behaviour.Unit-IICulture and subculture; social groups; family life cycle; family purchasing decision; personal influence and diffusion of innovation.Unit-IIIPersonality and self concept; motivation and involvement; information processing; learning and memory; attitude and attitude change.Unit-IVProblem recognition; search and evaluation; purchasing processes; post purchase behaviour; organisational buying behaviour.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 40www.shakehandwithlife.blogspot.com
  42. 42. Paper II : Sales and Distribution ManagementUnit-INature and scope of sales management, setting and formulating personal selling objectives; theories of selling; steps in personal sellingprocess; recruitment and selection of salesperson, compensation and motivation of salesforce.Unit-IIMonitoring and performance evaluation; sales displays; sales meetings, sales contests; quotas; sales territories; sales budgeting and control.Unit-IIIParticipants in distribution system; role and function of intermediaries; designing the distribution channel; conflict and power in thechannel.Unit-IVSelection and motivation of the intermediaries; distribution analysis, control and management; distribution logistics; distribution costs,control and customer service.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 41www.shakehandwithlife.blogspot.com
  43. 43. Paper III : Advertising ManagementUnit-IRole, functions & benefits of adverting; promotional mix; promotional planning process; process of marketing communication; WilburSchramm’s model; integrated marketing communication stimulation of primary and selective demandUnit-IIClassification of advertising; determination of target market; advertising objectives; DAGMAR approach; building of advertising programme-message, headline, copy, logo, appeals, illustrations.Unit-IIIEvaluation of broadcast, print and support media; media planning & strategy; advertising budget; measuring advertising effectiveness.Unit-IVAdvertising agency- organisation, role, types, selection, compensation & evaluation; client agency relationship(CAR); social, ethical, legal andeconomic aspects of advertising.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 42www.shakehandwithlife.blogspot.com
  44. 44. Paper IV: Industrial MarketingUnit-INature of industrial marketing; industrial vs. consumer marketing management; industrial marketing concepts; nature of industrial buying,industrial marketing environment.Unit-IIDynamics of industrial buyer behaviour; industrial marketing strategy; assessing marketing opportunities; industrial marketingsegmentation; targeting market and positioning.Unit-IIIProduct strategy in industrial marketing; formulating channel strategy; marketing logistics; developing the industrial salesforce: planning,organizing and controlling the selling function.Unit-IVManaging advertising; sales promotion and publicity strategy; pricing strategy; pricing decision analysis; international industrial marketing.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 43www.shakehandwithlife.blogspot.com
  45. 45. Paper V: Service MarketingUnit-IDistinctive aspects of service management: Nature of services; goods vs. service marketing; customer involvement in service process;managing service encounters; customer behaviour in service settings.Unit-IITargeting customers: Managing relationships and building loyalty; complaint handling and service recovery; positioning a service in themarketplace; creating the service product and adding value.Unit-IIIPricing strategy for services: Customer education and service promotion; creating delivery system; enhancing value by improving qualityand productivity.Unit-IVBalancing demand and capacity; managing customer waiting line and reservations; managing people in service organization; organising forservice leadership.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 44www.shakehandwithlife.blogspot.com
  46. 46. Paper VI : Planning and Managing Retail BusinessUnit-IIntroduction to retailing as an activity; introduction to retail marketing; consumer behaviour and retail operations.Unit-IIManagement of service and quality in retailing; retail marketing mix-the product, retail pricing, retail promotion, place-supply chainmanagement; merchandise management.Unit-IIIMethods and approaches to retail marketing planning; retail location strategies and decisions; management of a retail brand.Unit-IVConsumerism and ethics in retailing; international retailing; the future of retailing; role of information technology in retailing.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 45www.shakehandwithlife.blogspot.com
  47. 47. Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 46www.shakehandwithlife.blogspot.com
  48. 48. MarksS.No. Paper Semester External Internal I. Strategic Human Resource Management III 70 30 II. Management of Industrial Relations III 70 30III. Organizational Change and Intervention Strategies III 70 30IV. Compensation Management IV 70 30 V. Cross Cultural and Global Human Resource Management IV 70 30VI. Human Resource Development IV 70 30Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 47www.shakehandwithlife.blogspot.com
  49. 49. Paper I : Strategic Human Resource ManagementUnit-IInvestment perspective of human resources, Human resource environment and emerging trends, Strategic role of HRMUnit-IIStrategy formulation; HR contributions to strategy; Strategic planning and human resource planning, Design and redesign of work system.Unit-IIIImplementation of SHRM : Workforce utilisation, Employment practices, Performance management, Reward and Development system,Employee separation.Unit-IVPerformance impact of HR practices, Human resource evaluation, Balance scorecard, Benchmarking HR practices.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 48www.shakehandwithlife.blogspot.com
  50. 50. Paper II : Management of Industrial RelationUnit-IIndustrial Relations Perspectives: Concept, Scope & Objectives, Industrial Relations & Emerging Socio economic Scenario, IndustrialRelations & the State Industrial Relations in India, Emerging trends in Industrial Relations, Industrial Relations and technological change.Unit-IITrade Unions- Functions and Objectives; Development of trade Unions in India; Pattern of trade Unions in Structure, Central trade UnionOrganisation; Registration and Recognition of trade Unions; Management of trade Unions; Problems of Indian trade Union Movement; Whitecollar and Managerial trade Unions; Employers Association; Trade Union response toward liberalisation and technological change. Employeeresponse to industrial restricting and organisation reengineering. Future of trade Unions.Unit-IIIDynamics of Industrial Conflicts; Discipline and Grievance Management. Nature and types of collective Bargaining; Emerging trends incollective Bargaining, Productivity bargaining, negotiation and collective bargaining settlement, Settlement Machinery.Unit-IVCol-ownership Management- Concept, Significance and Historical Development; types of workers Participation in Management, Practices;Level of Participation; Models in WPM; Co-ownership Forms of WPM. Issues in Labour Flexibility participation; Strategies and Planning forImplementing WPM effectively. Empowerment and Quality Management.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 49www.shakehandwithlife.blogspot.com
  51. 51. Paper III : Organizational Change and Interventional StrategiesUnit-IUnderstanding change: Nature of change, Forces of change, Types of Change, Models of Organisational Change, Managing Change-Transformational planning; Creating support system, Managing the transition.Unit-IIStrategic leverages to implementing change-Structure based changes, Process based changes, Customer and competitors focused strategiesChange management-Dealing with individual and group, Overcoming resistance to change.Unit-IIIOrganisational Development-Nature & Characteristics; OD Assumptions, Steps in OD, OD Interventions-Interpersonal & Role focusedinterventions & Team interventions.Unit-IVSystem interventions, Survey feedback, Issues and Challenges for OD practitioners, Ethics of OD professionals, OD in India-Past trends andfuture challenges, Evaluation of OD.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 50www.shakehandwithlife.blogspot.com
  52. 52. Paper IV : Compensation ManagementUnit-IRole of Compensation in organisation; Economic theories related to compensation; Strategic perspectives of Compensation; Compensationas motivational tool; Compensation policy.Unit-IIInternal & External equities in compensation system; Determining the worth of jobs; Understanding Inter and Intra-industry compensationdifferentials, Designing pay structure and administering compensation package; Understanding different components of compensationpackage like fringe benefits, Incentives & retirement plans; Pay for performance plans.Unit-IIICompensation of Special groups Corporate Directors, Chief executives, Senior Managers; Components of executive compensation package,Compensation of professionals and knowledge workers, R&D Staff, Sales compensation plan, Expatriate pay.Unit-IVStatutory provisions governing different components of reward systems; Working of different Institutions related to reward system likewage boards, pay commissions. Role of trade Unions in compensation management.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 51www.shakehandwithlife.blogspot.com
  53. 53. Paper V : Cross Cultural and Global HRMUnit-IHuman and cultural variables in global organisations. Culture-concept, characteristics & elements, Subcultures, Culture sensitivity, CultureShock Hofstede’s model of cultural dimensions, cultural differences and managerial implicationsUnit-IICross-Cultural communications, Intercultural negotiations, Motivation in cross-cultural context, Cross cultural leadership, Multiculturalteams.Unit-IIIHRM in global context, Linking HR to international expansion strategies, Global recruitment & selection, Selection Criteria for internationalassignment, Expatriate training, Developing international staff and multinational teams.Unit-IVCompensation & Performance appraisal, Expatriate performance Management in global perspective, Repatriation problems, Issues &Challenges in Global HRM.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 52www.shakehandwithlife.blogspot.com
  54. 54. Paper VI : Human Resource DevelopmentUnit-IHRD-Concept, philosophy & goals, HRD instruments, processes and outcomes, HRD departments and their role, Role of HRD Managers,Competency requirements of HRD managers.Unit-IIDesigning HRD Interventions, HRD Interventions and their applications in organisations-Performance appraisal, Training, Potentialappraisal & development, Assessment centre, Role analysis, Organisational development, Process consultation, in-basket exercises, HRDpractices in India.Unit-IIIBusiness strategy & HRd, TQM & HRD, Role of CEO in HRD, Line managers & HRD, Role of HRD in service sector, HRD Strategies inOrganisations.Unit-IVHRD climate in India, HRD for workers, HRD dimensions of Industrial relations, Role of trade Unions in HRD, Technology & HRD, Emergingtrends & Challenges, HRD Audit.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 53www.shakehandwithlife.blogspot.com
  55. 55. Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 54www.shakehandwithlife.blogspot.com
  56. 56. MarksS.No. Paper Semester External Internal I. Multimedia and Web Development III 50 50 II. Software Engineering III 70 30III. System Analysis and Design III 70 30IV. Object Oriented Analysis and Design using C++ IV 50 50 V. Programming in Java IV 50 50VI. Database Management System IV 50 50Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 55www.shakehandwithlife.blogspot.com
  57. 57. Paper I : Multimedia and Web DevelopmentUnit-IIntroduction to Multimedia: Multimedia devices, authoring tools, creating multimedia, video-capturing, video on demand.Unit-IIData compression, JPEG standard, MPEG standard, DVI Technology, MIDI, brief survey of speech recognition and generation.Unit-IIIIntroduction to Web design: Web development process, site types and architectures, navigation theory and practice.Unit-IVIntroduction to Page: Page sizes, page types, web design tools; introduction to text: Fonts and text layout, formatting tags, text design issuesfor the web.Lab: Each student is required to develop at least one website.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 56www.shakehandwithlife.blogspot.com
  58. 58. Paper II : Software EngineeringUnit-IConcept of software engineering, software characteristics, software metrics and models: process and product metrics, size metrics (McCable’s Cyclomatic Complexity), Halstead theory, function point analysis.Unit-IISoftware Development: Phases, process models, role of metrics and measurement, software quality factors, cost estimations, COCOMO,project scheduling, quality assurance plans, project monitoring plans.Unit-IIISystem design, design objectives, effective modular design (functional independence, coupling, cohesion), design tools and techniques,prototyping, structured programming.Unit-IVCoding, verification, monitoring and control, testing. testing fundamentals, test case design, functional and structural testing, test plan,activities during testing, unit and integration testing.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 57www.shakehandwithlife.blogspot.com
  59. 59. Paper III : System Analysis and DesignUnit-IOverview of system analysis and design business systems concepts, system development life cycle; project selection: sources of projectrequests, managing project review and selection, preliminary investigation.Unit-IIFeasibility study: different types of feasibility, investigative study, cost/benefit analysis, fact findings.Unit-IIISystem requirement specifications and analysis: data flow diagrams, data dictionaries, hipo, decision tables, decision trees, Warnier-orrdiagrams and Nassi-Shneiderman charts; system controls and audit trail; system administration and training; conversion and operationalplan.Unit-IVOrganisational issues: attributes of a good analysis, the system analysts and law; communicating with computers: ergonomics, humanproblems in the automated office, designing human-machine systems.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 58www.shakehandwithlife.blogspot.com
  60. 60. Paper IV : Object Oriented Analysis and Design using C++Unit-IObject-oriented concepts, object and classes, links and associations, inheritance and multiple inheritance, grouping constructs,polymorphism, encapsulation.Unit-IIObject modelling, dynamic modelling, functional modelling, object-oriented system developmentUnit-IIIC++ language: Classes and objects, functions, constructors and destructors, overloading, type conversionsUnit-IVInheritance: Extending classes, pointers, virtual functions and polymorphism, input-output operations.LabProgramming in C++ on above defined syllabusShakehand with Life “Promoting quality Culture in every sphere of human life.” Page 59www.shakehandwithlife.blogspot.com
  61. 61. Paper V : Programming in JAVAUnit-IProgramming through JAVA: JAVA history, JAVA features, JAVA and internet, JAVA and WWW, hardware and software requirements, JAVAenvironment, program structure, JAVA tokens, JAVA virtual machine, constants, variables and data types, operators and expressions,decision making and branching, decision making and looping.Unit-IIClasses, objects and methods, interfaces, packages, managing errors and exceptions, multithreadingUnit-IIIApplet programming: local and remote applets, applets and applications, applet life cycle, creating an executable applet, applet tag, passingparameters to applets, i/o basics.Unit-IVString handling, event handling, AWT: Working with windows, graphics and text, controls, layout managers.LabJava Programming and Internet Surfing.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 60www.shakehandwithlife.blogspot.com
  62. 62. Paper VI : Database Management SystemUnit-IConcept of data base; Objectives of data base, advantages and limitations of data base; entities and attributes, schema and subschema; fileorganization, function, features.Unit-IIData models: Hierarchical and network, functions of data base management system, object oriented DBMS,Unit-IIIData Independence: Logical and physical, data base administration, relational data model, normalization, concurrency, deadlock, Codd rules,backup & recovery.Unit-IVDistributed data base system: Introduction, options for distributing a database, objectives, problems of distributed system.LabProgramming in any RDBMS package on above defined syllabus.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 61www.shakehandwithlife.blogspot.com
  63. 63. Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 62www.shakehandwithlife.blogspot.com
  64. 64. MarksS.No. Paper Semester External Internal I. Purchasing and Materials Management III 70 30 II. Total Quality Management III 70 30 III. Production Planning & Control III 70 30 IV. Logistics Management IV 70 30 V. Industrial Engineering IV 70 30 VI. Service Operations Management IV 70 30Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 63www.shakehandwithlife.blogspot.com
  65. 65. Paper I : Purchasing and Material ManagementUnit-IRole, objectives, functions and organisation of purchasing management and materials management; their relationship with otherdepartments; five R’s of purchasing, materials planning in push and pull system; MRP & just in time purchasingUnit-IIDetermination & description of material quality; vendor rating, selection, development and relations; evaluating suppliers efficiency; pricedetermination and negotiation; make or buy decisions.Unit-IIIPurchase procedure, records and forms; legal aspects of purchasing; public purchasing and tendering, international purchasing: procedures& documentation; purchasing of capital equipments; appraisal methods.Unit-IVStandardization, simplification & variety reduction; value analysis & engineering; stores layout; classification & codification; inventorycontrol of spare parts; materials logistics-warehousing management, materials handling, traffic & transportation; disposal of scrap, surplus& obsolete materials; materials information system.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 64www.shakehandwithlife.blogspot.com
  66. 66. Paper II : Total Quality ManagementUnit-IConcept & definition of quality; quality in manufacturing & services; brief history of quality movement; defining total qualitymanagement(TQM); principles of total quality-customer focus, continuous improvement & learning, empowerment & teamwork; role ofsenior management; quality council; core values & concepts; shared values & ethics. customer satisfaction; customer perception of quality;feedback from customers; using customer complaints to improve quality.Unit-IIEmployee involvement: motivation; empowerment; teams-types & characteristics of teams, team member roles, decision making methodsand effective team meetings; suggestion system; recognition & reward; gainsharing; performance appraisal. supplier partnership:partnering; sourcing; supplier selection; principles of customer/supplier relations; supplier certification; supplier rating; relationshipdevelopment.philosophies of Quality Gurus- Deming, Juran & Crosby.Unit-IIIQuality Costs: Categories & elements, data collection & reporting, analysis & reduction of quality costs; plan-do-study-act cycle(PDSA); Q-7tools: affinity diagram/KJ method, interrelationship diagraphs, tree diagram, matrix diagram, matrix data analysis, process decision programchart (PDPC), arrow diagram. tools for data collection & analysis: flow charts, checksheets, histograms, Pareto diagrams, cause & effectdiagram, scatter diagrams, control charts. benchmarking: definition & types of benchmarking; reasons for benchmarking, benchmarkingprocess. quality function deployment (QFD) : concept & benefits of QFD, QFD process, house of quality.Unit-IVFailure Mode & Effect Analysis(FMEA): Reliability & its requirements, failure rate, intent of FMEA, process of FMEA; introduction to theconcepts of six sigma; Taguchi’s loss function; concurrent engineering and Quality Circles- ISO/QS 9000- standards, Documentation ISO/QS9000 elements, Internal audit & procedure, registration & regn. Process; ISO 14000 series standards, concepts & requirements of ISO14001; Malcolm Balrige National Quality Awards.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 65www.shakehandwithlife.blogspot.com
  67. 67. Paper III : Production Planning and ControlUnit-IProduction, planning & control: meaning, importance, advantages, elements and procedure; production systems; forecasting for inventoryand production control.Unit-IIPlanning and control for continuous and intermittent production systems; planning and control for projects and job shop systems; linebalancing.Unit-IIIJust in time (JIT) production: meaning, principles, advantages and procedure; materials requirement planning; aggregate planning andmaster production scheduling (MRS); ERPUnit-IVPPC and input costs; role of PPC in optimum resource utilization and reducing inventory and production costs; planning and schedulingservice operations.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 66www.shakehandwithlife.blogspot.com
  68. 68. Paper IV : Logistics ManagementUnit-IIntroduction to logistics and its interface with production and marketing; logistical mission: service & total cost; logistical operationsintegration; customer service; supply chain relationship; logistical resource: information.Unit-IILogistical resources: Information; forecasting; inventory strategy & management; transportation infrastructure & managementUnit-IIIWarehouse management & material handling; packaging; logistics positioning; integration theoryUnit-IVPlanning & design & methodology; planning & design techniques; planning, costing & pricing; performance measurement & reporting.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 67www.shakehandwithlife.blogspot.com
  69. 69. Paper V : Industrial EngineeringUnit-IProductivity: Meaning, measurement and importance; productivity and standard of living; factors affecting productivity; improvingproductivity; determination of total time of a job; reducing ineffective time.Unit-IIWork Study : Meaning, importance and procedure; human factor in the application of work study. working conditions and environment;pre-requisites for work study.Unit-IIIMethod Study : Selection of jobs, record, examination and development, movements of workers in the working area; evaluate, define, installand maintain; method study in the office.Unit-IVWork Measurement : Purpose, uses, procedure and techniques; work sampling; time study; equipment, selecting and timing the job;rating and standard time; pre-determined time standards and standard data; uses of standard data.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 68www.shakehandwithlife.blogspot.com
  70. 70. Paper VI : Service Operation ManagementUnit-IServices: meaning, nature and role in the economy; challenges in operation Management of services; service quality and service strategy.Unit-IINew services development and process design; the supporting facilities; facility location & layout for services; operation standards and workmeasurement.Unit-IIIForecasting demand for services; waiting-line analysis; capacity planning for services; managing capacity and demand.Unit-IVProduct Support services; service delivery system; scheduling for services personnel & vehicles; quality & productivity improvement.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 69www.shakehandwithlife.blogspot.com
  71. 71. Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 70www.shakehandwithlife.blogspot.com
  72. 72. MarksS.No. Paper Semester External Internal I. International Trade Theory and Practical III 70 30 II. International Marketing III 70 30 III. Foreign Exchange Management III 70 30 IV. Export Import Procedure and documentation IV 70 30 V. International Strategic Management IV 70 30 VI. International Financial Management IV 70 30Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 71www.shakehandwithlife.blogspot.com
  73. 73. Paper I : International Trade Theory and PracticalUnit-IGrowing importance of trade in world economy; trade as an agent of globalisation; alternative bases and explanations of trade; gains fromtrade; term of trade – alternative concepts; trade equilibrium and determination of terms of trade. Significance of conceptual understandingof trade theory for IB manager.Unit-IIFree trade versus protection; tariff classification; economic effects of tariff; tariff retaliation; export subsidies, countervailing duties anddumping; effects of a quota; international economic integration – forms and levels; trade creating and trade diverting effects of a customunion; repercussions of regional economic groupings on the strategy of international marketers.Unit-IIIComponents of international trade policy; export promotion strategies; import substitution; rationale and working of free trade zones;assessing export potential for specific products in specific markets; logic of state trading and canalised trade; trade fairs and exhibition;commercial intelligence.Unit-IVMajor quantitative and qualitative; trends in India’s foreign trade since 1991; Major schemes and incentives for exporters; import controlregime; impact of WTO provisions on trade policy; overall assessment of India’s trade policy.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 72www.shakehandwithlife.blogspot.com
  74. 74. Paper II : International MarketingUnit-INature of international marketing process; domestic versus international marketing; global marketing; benefits, tasks & challenges ofinternational marketing; controllable versus uncontrollable factors in international marketing; International marketing environment; WTOframework and the international marketer; barriers facing international marketer; international marketing mix.Unit-IIUnderstanding foreign consumers; international marketing research and information system; foreign market entry strategies; internationalproduct development; international market segmentation and product positioning; packaging and branding decisions; international PLCmodel.Unit-IIIAlternative channels of international distribution; channel selection; counter trade; transfer pricing; international advertising anddevelopment of global brands; major problems and challenges of international advertising; aspects of international sales management; webmarketing.Unit-IVPrice quotations and terms of sale; basic export procedures and documentation; cargo insurance; Methods of financing and means ofpayment.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 73www.shakehandwithlife.blogspot.com
  75. 75. Paper III : Foreign Exchange ManagementUnit-INature of foreign exchange; sources of demand for and supply of foreign exchange – the balance of payments (bop) framework; equilibriumand disequilibrium in bop; nominal, real and effective exchange rates; competitive determination of rate of exchange – competitive mint partheory, monetary theory and portfolio balance approach purchasing power parity theory; overvalued and under valued currencies; fixed,flexible and hybrid exchange rate systems; International Monetary System.Unit-IIGeneral factors of exchange rate fluctuations; the DORNBUSCH Sticky – price theory of exchange rate volatility; exchange rate overshooting;Empirical patterns of exchange rate fluctuations; central banking intervention for exchange rate stability; effect of devaluation on tradebalance; the J-curve effect.Unit-IIINature functions and participants of foreign exchange market; spot and forward markets; forward premium; methods of quoting exchangerates; cross rates of exchange; bid-ask spreads; relation between exchange rate interest rate and inflation rate; the Interest Rate ParityTheorem; the expectation theory; International Fisher Effect.Unit-IVCurrency futures, options and determination of their market value, over-the-counter option; currency and interest rate swaps; measuringforeign exchange risk and exposure; techniques of exposure management.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 74www.shakehandwithlife.blogspot.com
  76. 76. Paper IV : Export Import Procedures and DocumentationUnit-ISignificance of procedures and documentation in international trade; procedures and documentation as trade barriers; WTO provisions;Aligned Documentation System (ADS); official machinery for trade procedures and documentation; ITC(HS) classification System ;Role ofICC; INCOTERMS; nature of export/trading houses.Unit-IIExport order processing; export contract; export price quotations; shipping and custom clearance of export and import cargo; central exciseclearance; main export and import documents; Role of forwarding agents; cargo insurance and claim procedure.Unit-IIIMethods of payment in international trade; documentary collection of export bills; UCPDC guidelines; realisation of export proceeds –provisions of RBI’s Exchange Control Manual; pre-shipment and post-shipment finance; role of EXIM bank and ECGC in India.Unit-IVMajor export promotion schemes in India – EPCGS, duty exemption scheme; DEPB scheme; SIL; facility for deemed exports; Exportpromoting institution’s – role of export promotion councils, commodity boards and ITPO.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 75www.shakehandwithlife.blogspot.com
  77. 77. Paper V : International Strategic ManagementUnit-IIdentifying Strategic Alterative: Nature and dimensions of international strategic management; domestic versus international strategicmanagement; function of international strategic planning; pre-requisites and complexities of international business strategy.Unit-IIStrategic for foreign market entry and penetration; growth strategy; international business integration; strategy for risk and stability; revivalstrategic; restructuring and divestment.Unit-IIIApproaches to Strategy formulation: The traditional approach, modern approaches – Gap Analysis, Capital Investment Theory, ANSOFF’Adaptive Search Approach; Portfolio approaches – Boston’s Model, GE – Mc Kinsey Model, Hofer’s Model and Shell’s Directional PolicyModel; Competitive Strategy Vis-à-vis domestic firms.Unit-IVStrategy Implementation: Role and responsibility of the corporate leader; impact of competition, corporate cultures and personal values;Organisational structure for strategy formulation; factors of successful implementation of multinational strategy.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 76www.shakehandwithlife.blogspot.com
  78. 78. Paper VI : International Financial ManagementUnit-IFinance function in a multinational firm; institutional structure of international financial markets; cost and availability of internationalfinancial flows; international financial instruments.Unit-IIInternational working capital Management: Aspects of international cash management; investment criteria and borrowing decisions;centralized versus decentralized cash management; international receivables management; securitization of receivables.Unit-IIIInternational Investment: International portfolio versus direct investment; factors and benefits of portfolio investment; international CAPM;determinants of volume, composition and direction of direct investment; capital budgeting for foreign direct investment; assessing andmanaging political risk.Unit-IVInternational aspects of raising capital: Strategic considerations in euro-equity issues; international bond financing; determining financialstructure of foreign subsidiaries of MNCs; financial choices for an MNC and its foreign affiliates; costs and risks of financing.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 77www.shakehandwithlife.blogspot.com
  79. 79. Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 78www.shakehandwithlife.blogspot.com
  80. 80. MarksS.No. Paper Semester External Internal I. Basic of Retail Management III 70 30 II. Retail Organization and Resource Management III 70 30 III. Operation and Merchandise Management for Retailers III 70 30 IV. E – Retailing IV 70 30 V. Mall – Management IV 70 30 VI. Retail Logistics and Supply Chain Management IV 70 30Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 79www.shakehandwithlife.blogspot.com
  81. 81. Paper I : Basic of Retail ManagementUnit-IIntroduction to Retailing: Importance of retailing in economy; Meaning and nature of retailing; Career options in retailing; Retailing in India:Growth, present size and nature; Technology induction in retailing - UPC, POS terminals, RFIO, etc. Future of retailing.Unit-IITypes of Retailing: Stores classified by owners; Stores classified by merchandising categories; Wheel of retailing; Traditional retail formatsvs. modern retail formats in India; Store and non-store based formats; Cash and carry business - Meaning, nature and scope;Unit-IIIRetailing models - Franchiser-franchisee, directly owned; Wheel of retailing and retailing life cycle; Co-operation and conflict with otherretailers; Vertical marketing systems.Unit-IVManagement of Retailing Operations: Retailing management and “the total performance model; Functions of retail management; Strategicretail management process: An overview; Retail planning Retail planning - importance and process; Developing retailing strategies,objectives and action plans.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 80www.shakehandwithlife.blogspot.com
  82. 82. Paper II : Retail Organization and Resource ManagementUnit-ISetting Up a Retail Organisation: - Factors in Planning and Assessing a Retail-Organisation, Grouping Tasks into Jobs, Job- classification,Organizational Chant. .Unit-IIOrganizational Patterns in Retailing:- Organizational Arrangements by Small Independent Retailers by Departmental-Stores, by Chain-Retailers, by Diversified Retailers.Unit-IIIHRM in Retailing: Meaning; HR-Environment of Retailing, Women and Minorities in Retailing, HRM-Process in Retailing; Recruiting,Selecting, Training, Compensating and Supervising Retail Personnel..Unit-IVMotivation in Retail: Meaning, Importance, Hierarchy of Needs (Maslow’s). Leadership in Retail-Area: Concept, Characteristics, Significance,Leadership Development, Leadership StylesShakehand with Life “Promoting quality Culture in every sphere of human life.” Page 81www.shakehandwithlife.blogspot.com
  83. 83. Paper III : Operation and Merchandise Management forRetailersUnit-IOperational Dimensions: Blueprint of Operations for Retail-Business, Inside format, size, and space-allocation in Retail-Stores, StoreSecurity, Insurance, Credit Management, Computerization, Out sources, Crisis Management.Unit-IIMerchandise Management: Meaning, Philosophy; Buying Organisation Formats and Processes; Devising Merchandising Plans (Forecasts,Innovativeness, Assortment, Brands, Timing, Allocation); Category-Management; Merchandising Software;.Unit-IIIImplementing Merchandising Plans (IMPs):- Sequential Steps for IMPs; Logistics with Goals; Inventory-Management,Unit-IVFinancial Merchandise Management (FMM): Overview, Cost and Retail Methods of Accounting for FMM; Merchandise Forecasting andBudgeting, Unit Control System (UCS); Financial Inventory Control.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 82www.shakehandwithlife.blogspot.com
  84. 84. Paper IV : E – RetailingUNIT-IFoundation of e-Retailing: Meaning, Definition, Transition from Traditional Marketing to e-Marketing, Demographics and Targeting,Adaptability and Closed – Loop Marketing, Advantages of e-Retailing, Shortcomings of e-Retailing. e-Retailing: The Application Domain: e-Retailing Practices, e-Retailing Application Perspective, e-Retailing Online Merchandising Techniques, Online Store Front, Creating Look &Feel, Online Brand Management, Online Purchasing.UNIT-IIE-Retailing: The Current Trends: Current Trend Analysis and Measures, Current Status of Online Retailing, e-Retailing StatisticsE-Commerce: Procedures and Methods: Meaning and Usage, B2B Model, B2C Model, C2C Model, B2G Model, P2P Model, M- Commerce,e-Commerce Payment Systems, E-Payment Security Challenges, E-Payment Business Risks, E-Commerce Security SolutionsUNIT-IIIMarketing mix in the age of E-retailing; the roles of cyber intermediaries in E-retailing; E-retailing and supply chain management system;Concept of online pricing; factors affecting online pricing; different methods of on line pricing; price discrimination in E-retailing; pricingstrategies for information goods; dynamics pricing for E-retailing. Promotional strategies of E-retailbusiness..UNIT-IVCustomer loyalty in the age of E-retailing; role of E-CRM ; Third party assurance in retailing; Element of trust in E-retailing; ERP and E-retailing; Challenges in successful implementation of ERP in E-retailing; E-fulfillment-meaning, scope of process of E-fulfillment; Impact of E-retailing on traditional transportation system-issues and opportunities.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 83www.shakehandwithlife.blogspot.com
  85. 85. Paper V : Mall ManagementUnit-I IntroductionConcept of shopping mall, Growth of malls in India, Mall positioning strategies, Strategic planning for malls.Unit-II Aspect in Mall ManagementConcepts in mall design, Factors influencing malls’ establishment, Recovery management, Aspect in finance, Human resources,Security andaccounting, Legal compliances and issues, Measuring mall performance.Unit-III Mall OperationsStore allocation, Leasing negotiations, Maintenance and repairs, Security and safety procedures and regulations, Operational activities,Footfalls measurement, Common area management.425Unit-IV Tenant ManagementSelection of anchor tenant, Tenant mix, Types of retail formats, Multiplexes, Food courts, Branded stores, Specialty stores, Hypermarkets,Supermarkets, Mall resource allocation, Owner-tenant relationship.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 84www.shakehandwithlife.blogspot.com
  86. 86. Paper VI : Retail Logistics and Supply Chain ManagementUnit-IBasic Framework: Concepts of logistics and Supply Chain Management (SCM); Value chain analysis, Cost structure of supply chain and SCM;Six Sigma; Internationalization of SCM. Integrated SCM: Concept, span and process of integrated SCM; Reverse logistics; Supply chain andcontinuous improvement; Supply chain modeling; Forecasting and financial planning; chain and after sales services; Creating life-cycleownership value; Demand management; Product development process and SCM; Supply chain performance measurement.Unit-IIManaging Relationships in SCM: Role of relationship marketing in SCM; Managing relationships with suppliers, service providers andcustomers; Captive suppliers and buyers; Strategic partnerships Supplier-retailer collaboration and alliances. Purchasing Process: Strategicrole of purchasing in the supply chain and total customer satisfaction; Types of purchases; Purchasing cycle; Multi velocity stockmanagement; Supplier selection and evaluation; Purchase agreement; Purchasing cost management; International sourcing process andprocedure: An overview.Unit-IIISupply Chain and Information Management: Importance of information management; IT and business management systems - MR, DRP, ERP,PDM, EIP and CPFR; Globalization, technology and business chain management.Unit-IVRetail Supply Chain Management in India: Supply chain organisation structure and planning in different retail sectors - Food & grocery,apparel, consumer durables, and pharmaceuticals; Supply chain infrastructure in India - Transportation, storage and cold chains, logisticsservice providers; Technology induction in Indian retail supply chain; Supply chain management across the states -Taxation and regulationissues; Re-engineering the supply chain - Future directions. The BeginningNote : Every precaution has been taken in preparation of this syllabus. For authentication please ref. to MD University distance education website ( www.mdudde.net )or any authorized study center of MDU Rohtak, offering MBA in distance mode.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 85www.shakehandwithlife.blogspot.com
  87. 87. Online Books , Solved paper and Practice set Published by Narender Sharma Price in S.No. Book / Practice Set/ Solved Paper INR I. Book - Quantitative Techniques Part I 500 II. Book - Quantitative Techniques Part II 800 III. Book - Quantitative Techniques Part III 700 IV. Book - Quantitative Techniques Part IV 800 V. Book - Research Methodology 500 Practice Set - Quantitative Techniques, 100 Multiple Choice Questions with VI. 200 Answer Key Previous Solved Paper - Quantitative Techniques MBA/MDU/DDE, VII. 100 Exam Jan. 2011 Previous Solved Paper - Quantitative Techniques MBA/MDU/DDE, VIII. 300 Exam July 2009, Jan. 2010, July 2010Note : Courier charges extra.Shakehand with Life “Promoting quality Culture in every sphere of human life.” Page 86www.shakehandwithlife.blogspot.com
  88. 88. “Success can never lower its standard, you have to raise your standard to achieve it.”Visit : www.shakehandwithlife.blogspot.comFor Advertising , Personal Contact Classes and purchasing any document feel free toContact :Mobile : +91-9315132462E-mail: shakehandwithlife@gmail.com sharma_ndr21@rediffmail.comFind me on : Sharma Narender Narender SharmaShakehand with Life “Promoting quality Culture in every sphere of human life.” Page 87www.shakehandwithlife.blogspot.com
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