The 1st McDonald's
restaurant in India opened
on 13th October 1996 at
Basant Lok in New Delhi.
It was the first McDonald's
restaurant in the world to
not serve beef and pork
based products. Its
authority on non-beef and
non-pork products still
McDonald's in India is a
joint-venture partnership run
by two Indians,Amit Jatia’s
Restaurants Private Limited
owns and manages McDonald's
restaurants in the west.
While in the north, McDonald's
Restaurants are owned and
managed by Vikram Bakshi’s
Connaught Plaza Restaurants
McDonald’s philosophy of
QSCV (Quality, Service,
Cleanliness and Value) is
the guiding force behind
it’s service to the
customers in India.
burger has nine
which are sourced,
from 35 suppliers
across the country
before it reaches the
“POINT OF SALE”
“MADE FOR YOU”
PEP- PEOPLE ,
MIHU- MAY I HELP YOU
AND SKY EXPERIENCE
• Coca Cola is McDonald’s
McDonald's has a global package design for their
to-go bags and fountain drink cups.
McDonald’s also offer access to Nutrition
facts with QR code Packaging.
• The transportation of McDonald’s has been
completely outsourced and since 80 percent is
in refrigerated truck movement.
• The products are transported in a dedicated
fleet of refrigerated trucks to the company’s
• Multi-temperature and single temperature
trucks then transport the fast food swiftly to
the McDonald’s restaurants across the
Through Cold Chain logistics
• McDonalds’ entire network supply-chain
consists of movement of goods through a cold
• Suppliers are also a part of this cold chain.
• McDonalds have the largest refrigerated
movement of products in India
• An interesting and innovative feature of this
cold chain is that the same truck can carry
products at different temperatures,
frozen products at -18C to -25C,
chilled products from 1C-4C
dry products at ambient temperatures.
• The buns are packed in
plastic crates to ensure
• These crates have to go
back to the bakeries, that’s
when return logistics takes
Radhakrishna Foodland Pvt. Ltd
• Sole Distribution Partner of the fast food chain.
• Manages the 4 DCs and since it has a transport
division, handles the truck movement in the
supply-chain right through the country.
• McDonald’s expects its distribution partner to
meet its standards of ‘cold, clean and on-time
• There are only two products buns and Cokes,
which are sent directly to the restaurants.
Buns have a limited shelf life, hence they are
sent directly to the outlets, while Coca Cola is
also sent directly to ensures quick dispatch of