Effective listening presentation
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Effective listening presentation Effective listening presentation Presentation Transcript

  • Effective Listening
    • NurSyafiqahAbd Kadar 4091008841
    • NurShafiqahMohamad
    Shukri 4091008291
    • NurAtikahManan 4091009311
  • What is Effective Listening
    Definition:
    Absorbing information
    Showing that you are listening and interested
    Providing feedback.
    Involves:
    Choice of the right words & Nonverbal Cues.
    Effective listeners - let speakers know they have heard and understood the speakers.
  • 6 Sources of Difficulty by the Listener:
    1. Being preoccupied and not listening.
    2. Being so interested in what you have to say that you listen mainly to find an opening to get the floor.
    3. Formulating and listening to your own rebuttal to what the speaker is saying.
  • 4. Listening to your own personal beliefs about what is being said.
    5. Evaluating and making judgments about the speaker or the message.
    6. Not asking for clarification when you know that you do not understand.
  • 3Basic Listening Modes
    Competitive or Combative Listening which takes place when we are more interested in upholding our own point of view rather than in trying to make sense of or exploring someone else’s view.
    Passive or Attentive Listening where we are attentive and passively listening because we are truly interested in hearing and understanding the other person’s point of view.
    Active or Reflective listening (most practical and important) where we are also genuinely interested in understanding what the other person is thinking, feeling, wanting or what the message means.
  • 4 Techniques for Effective Listening
    Reflecting
    • Letting the other party know that what they are saying to us is being heard.
    Probing
    • Asking for additional information.
    Deflecting
    • Shifting the discussion to a different topic.
    Advising
    - Giving advice.
  • Types of listening
    Discriminative listening
    Listening for something specific but nothing else (eg. a baby crying).
    Appreciative listening
    Looking for ways to accept and appreciate the other person through what they say. Seeking opportunity to praise. Alternatively listening to something for pleasure, such as to music.
  • 3. Empathetic listening
    Seeking to understand what the other person is feeling. Demonstrating this empathy.
    4. Comprehensive listening
    Listening to understand. Seeking meaning.
    5. Critical listening
    Listening in order to evaluate, criticize or otherwise pass judgment on what someone else says.
  • 6. Relationship listening
    Listening in order to support and develop a relationship with the other person.
    Therapeutic listening
    Seeking to understand what the other person is feeling. Demonstrating this empathy.
    Biased listening
    Listening through the filter of personal bias.
  • Evaluative listening
    Listening in order to evaluate, criticize or otherwise pass judgment on what someone else says.
    10. Dialogic listening
    Finding meaning through conversational exchange, asking for clarity and testing understanding.
  • Bottom-Up Skills
    Decoding process – the direct decoding of language into meaningful units, from sound waves to meaning.
    The emphasis of this model is a phoneme-by-phoneme, then word-by-word building up of an understanding of what is being said.
  • Bottom-Up Skills
    discriminating between intonation contours
    discriminating between phonemes
    hearing morphological endings
    selecting details
    recognizing fast speech forms
    finding stressed syllables
    recognizing reduced forms
    recognizing words as they link together in connected streams
    recognizing prominent details
    recognizing sentence level features in lecture text
    recognizing organization clues
  • Top-Down Skills
    Refers to the attribution of meaning, drawn from one’s own world knowledge, to language input.
    Use available clue to understand topic.
    What the learner brings to the page.
  • Top-Down Skills
    discriminating between emotions
    getting the gist
    recognizing the topic
    using discourse structure to enhance listening strategies
    identifying the speaker
    evaluating themes
    finding the main idea
    finding supporting details
    making inferences
    understanding organizing principals of extended texts 
  • Bottom-Up Listening Activity
    Dictogloss - The teacher reads out a number of sentences, and asks learners to write down how many words there would be in the written form.
  • Top-Down Listening Activities
    putting a series of pictures or sequence of events in order
    listening to conversations and identifying where they take place
    reading information about a topic then listening to find whether or not the same points are mentioned
    or inferring the relationships between the people involved
  • When to focus on the top-down or bottom-up?
    Transactional discourse - language that serves in the expression of ‘content’.
    Interactional discourse - language involved in expressing social relations and personal attitudes. (Brown and Yule, 1983:1)