Your SlideShare is downloading. ×
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
4 Years after campus wide adoption of hosted Elluminate:  a history of issues and successes leading to a very satisfied university
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

4 Years after campus wide adoption of hosted Elluminate: a history of issues and successes leading to a very satisfied university

656

Published on

Presentation Delivered at Blackboard Connections Summit 2011 and Blackboard World 2011 in Las Vegas NV July 12 & 13 2011. Presentation designed by Mike Shaffer. Presentation delivered by Mike …

Presentation Delivered at Blackboard Connections Summit 2011 and Blackboard World 2011 in Las Vegas NV July 12 & 13 2011. Presentation designed by Mike Shaffer. Presentation delivered by Mike Shaffer and Scott Trimmer.

Published in: Education
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
656
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
4
Comments
0
Likes
1
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide
  • Image from http://www.flickr.com/photos/trustypics/4629945771/
  • Image from http://www.flickr.com/photos/trustypics/4629945771/
  • Image from http://www.flickr.com/photos/trustypics/4629945771/
  • Image from http://www.flickr.com/photos/trustypics/4629945771/
  • 130 Part-time & 200 Full-time faculty
  • Blackboard school since 2001Every course offered has a Blackboard CourseCenter for Teaching Excellence provides training and development for faculty, staff and studentsOnline programs had a need
  • Blackboard school since 2001Every course offered has a Blackboard CourseCenter for Teaching Excellence provides training and development for faculty, staff and studentsOnline programs had a need
  • Blackboard school since 2001Every course offered has a Blackboard CourseCenter for Teaching Excellence provides training and development for faculty, staff and studentsOnline programs had a need
  • Started seeing faculty we never saw before
  • JensEducational Technology Program & Weekend PT program& SkipHiro IPPCheri Hampton Farmer & Chris MoserJens Webcam in the classroom and Ray’s Role play
  • JensEducational Technology Program & Weekend PT program& SkipHiro IPPCheri Hampton Farmer & Chris MoserJens Webcam in the classroom and Ray’s Role play
  • JensEducational Technology Program & Weekend PT program& SkipHiro IPPCheri Hampton Farmer & Chris MoserJens Webcam in the classroom and Ray’s Role play
  • JensEducational Technology Program & Weekend PT program& SkipHiro IPPCheri Hampton Farmer & Chris MoserJens Webcam in the classroom and Ray’s Role play
  • Biennial conferenceAll over the worldDistinguished Alumni Speakers
  • Transcript

    • 1. 4 years after campus-wide adoption of hosted Elluminate
      Mike Shaffer & Scott TrimmerThe University of Findlay
    • 2. 4 yearsafter campus wide adoption of hosted Elluminate:
      A history of issues and successes leading to a very satisfied university
    • 3. A little bit about
    • 4.
    • 5.
    • 6.
    • 7. Liberal Arts University
      Undergraduate,Graduate &Doctoral Degrees
      Offer Traditional and Online Degrees
    • 8. Liberal Arts University
      Undergraduate,Graduate &Doctoral Degrees
      Offer Traditional and Online Degrees
    • 9. Liberal Arts University
      Undergraduate,Graduate &Doctoral Degrees
      Offer Traditional and Online Degrees
    • 10. 3900 Students
    • 11. ~250 Faculty
    • 12. History of Implementation
    • 13. Blackboard school since 2001
      Blackboard shell is available for every course
      Center for Teaching Excellence (CTE)
    • 14. Blackboard school since 2001
      Blackboard shell is available for every course
      Center for Teaching Excellence (CTE)
    • 15. Blackboard school since 2001
      Blackboard shell is available for every course
      Center for Teaching Excellence (CTE)
    • 16. Fully online programs
      MBA
      Environmental Safety and Occupational Health Program
      Degree Completion Program
    • 17. Fully online programs
      Synchronous Program
      MBA
      Environmental Safety and Occupational Health Program
      Degree Completion Program
      Synchronous Program
    • 18. Heavy Use of the Office Hours chat
    • 19. Just not good enough
      Technical issues
      Java version issues (server vs. client)
      Corporate/Personal Firewalls
      Pop-up Blockers
      Majority of course were taught using the “office hours” tool because of issues with the “virtual office” tool
      Faculty & Students wanted something better
    • 20. A search for a better tool
      Spring 2007:WimbaPilot
      Early 2006:Started Search
      Summer 2007:Decision
      Fall 2006:ElluminatePilot
    • 21. ElluminateWins!!
    • 22. ElluminateWins!!
      Why we selected Elluminate:
      • Java-based web-browser and platform independent architecture
      • 23. Deep functionality gave us room to “grow into the tool”
      • 24. Easy to learn interface
    • Where do we host?
      Why Hosted?
      • No additional work for central ITS group
      • 25. 24/7 support to end-users
      • 26. Disappointing experiences from self-hosting Tegrity
      Why ELM?
      • Gave us the option to host on campus
    • How to deploy?
      To EVERY course/organization in Blackboard?
      Concerns
      No training prior to roll-out
      Getting a bad reputation on campus
      Assurances
      24/7 phone support for faculty and students
      One-on-one training not required
    • 27. We took the gamble
    • 28. We took the gamble
      Deployed campus-wide in Fall 2007
    • 29. Training &Support
    • 30. Training &Support
      Workshops
    • 31. Training &Support
      Workshops
      1-on-1 Training
    • 32. Training &Support
      Workshops
      1-on-1 Training
      Student and Faculty Guides
    • 33. Training &Support
      Workshops
      1-on-1 Training
      Student and Faculty Guides
      Videos
    • 34. Support Issues
      Issue
      Solution
      Course copy of recordings
    • 35. Support Issues
      Issue
      Solution
      Course copy of recordings
      We developed manual instructions
      Worked with students to develop an automated process:
      http://homepages.findlay.edu/tltc/pelc/
    • 36. Support Issues
      Issue
      Solution
      “&“in session
      names
    • 37. Support Issues
      Issue
      Solution
      “&“in session
      names
      We taught instructors not to use “&” in session namesElluminate modified ELM to provide a useful error message
    • 38. Support Issues
      Elluminatefixed issue!
      Issue
      Solution
      “&“in session
      names
      Instruct not to use “&” in session namesElluminate fixed this issue
    • 39. Support Issues
      Issue
      Solution
      ELM uses ports 80 & 2187
      SAS uses ports 80 & 443
    • 40. Support Issues
      Issue
      Solution
      ELM uses ports 80 & 2187
      SAS uses ports 80 & 443
      Purchased a small SAS environment for users connecting from organizations that block port 2187
    • 41. Support Issues
      Issue
      Solution
      Sun and Microsoft conspire to break Elluminate with updates to Java and PowerPoint
    • 42. Support Issues
      Issue
      Solution
      Sun and Microsoft conspire to break Elluminate with updates to Java and PowerPoint
      Elluminate identified the issues, and provided workarounds.
      Exporting slides as jpegs from PowerPoint always works.
    • 43. Support Issues
      Elluminatefixed issue!
      Issue
      Solution
      Sun and Microsoft conspire to break Elluminate
      Elluminate identified the issue, and provided a workaround. They were able to fix the issue.
    • 44. TheTransformation
    • 45. 1. Teaching Styles Changed
    • 46. 2. The word spread
    • 47. 3. Students Expected It
    • 48. The Elluminate Survey
    • 49. ElluminateSurvey
      Summer 2010
      Distributed to UF Full & Part-Time Faculty
      84 Responses
    • 50. The Survey Says…
    • 51. 54.7%
      Used Elluminate in the previous academic year
    • 52. 78.8%
      Said it improved learning in their courses
    • 53. 91.3%
      Agreed it is easy to use
    • 54. 91.3%
      Agreed it is easy to use
      … and agreed that it is easy for students to learn
    • 55. 93.5%
      Would recommend it to other faculty
    • 56. How is it used at UF?
    • 57. Academic Uses
      First online speech course
      Development of pre-recorded materials
      Language interviews for self-evaluation
      Guest speakers
      Recording student presentations
    • 58. Academic Uses
      Elluminate with Mimio board
      Elluminate with Wacom tablets
      Virtual field trips
      Class capture
      Online Office Hours
    • 59. Special Events
      SEED Conference
      College of Business Economic Summit
      Distinguished Alumni Speakers
      Pharmacy Grand Rounds
    • 60. Non-Academic Uses
      Support & Troubleshooting
      Graduate and Professional Studies Advising
      Staff Meetings
      Board of Trustee’s Meetings
    • 61. Recommendations for the future
      1. Integration of polling with Blackboard Testing
      2. High-stakes testing with Collaborate and Bb Learn
      3. Course copy copies recorded sessions
    • 62. Thank You Collaborate Support Team
      For your part in turning what could have been just another vendor relationship into a true partnership.
    • 63. Contact Information
      Scott Trimmer, MBAAcademic Technology Specialist: Blackboard Administrator & Technical SupportCenter for Teaching Excellence The University of Findlay
      Email: trimmer@findlay.eduPhone: 419-434-4150Linkedin: http://linkedin.com/in/strimmer
      Mike Shaffer, M.A.E.Academic Technology Specialist: Trainer & Technical SupportCenter for Teaching Excellence The University of Findlay
      Email: shaffer@findlay.eduPhone: 419-434-5513Twitter: @michael_shafferLinkedin: http://linkedin.com/in/shaffer2385

    ×