3 minutes1 in 6 people in OntarioOver the next 10 to 20 years, seniors and people with disabilities will make up 20 – 25% of Canada’s recreation, retail, entertainment, workplace and housing markets. [Source: Construction Canada, July 2001] According to a Royal Bank estimate, in Canada, people with disabilities account for an estimated $25 billion a year in consumer spending and they influence the spending decisions of 12 to 15 million other consumers. In Canada, Europe and the United States, 75% of people with disabilities are physically and financially able to travel. [Kéroul, Best Practices in Tourism Accessibility for Travellers with Restricted Physical Ability, October 2003] According to the General Accounting Office, the United States hospitality industry estimates that after the Americans with Disabilities Act went into effect, annual revenue went up by 12%.Disability Rate Increases with AgeOf the total Canadian population in 2006, 14.3% have a disability. National statistics indicate that 43.4% of people aged 65+ have a disability, while amongst those aged 15-64, 11.5% have a disability. Of the total population of Canadian children aged 0-14, 3.7% have a disability. In 2006, 47.2% of Ontario’s seniors (age 65+) have a disability. Among the working age population (age 15-64), 12.6% have a disability. Among children (age 0-14), 3.8% have a disability . Projected Statistics on Aging PopulationProjections show that by 2021 seniors with disabilities will outnumber 25-64 year olds with disabilities. In 2026, the majority of people with disabilities will be 65 years of age or older – some 3.05 million people in Canada.
3 minutesWhat do you already know about the act?
3 minutesWho & WhenPublic sector organizations must comply to the Customer Service Standards by January 1, 2010.Private business, non profit organizations, or any other service provider must comply by January 1, 2012.HowProvide notice when facilities or services that people with disabilities rely on to access or use your goods or services are temporarily disrupted.Establish a process for people to provide feedback on how you provide goods or services to people with disabilities and how you will respond to any feedback and take action on any complaints. Make the information about your feedback process readily available to the public.
3 minutesLegislation hasn’t passed yet.WCAG = Web Content Accessibility GuidelinesRefer to appendix for specificsWhat’s anticipated?Captioning1. Equivalent and equal content for audio2. Synchronized with videoDescription1.Information essential or important to understanding of video2. Synchronized with video but not interfere with audio
5 minutesStored content = PDFs, Word docs, audio/videoBoth external sites and internal sitesIncludes content you can control directly or contractuallyWCAG 2.0 Level A required but aim for Level AAIf you can’t make the site accessible, information must be available in alternate accessible format
3 minutesWhen they need to be available
1 minuteLess expensive to comply
Web Accessibility and AODA Compliance November 17, 2009
Objectives Understand the types of disabilities affected by web accessibility Understand the reasons for having an accessible website Understand what makes a website accessible Become aware of legislation and consequences for non-compliance
Main categories of disabilities affected by web accessibility Vision - blindness, low-vision, colour-blindness Hearing – deaf, hard-of-hearing Motor Cognitive – intellectual, developmental, learning Photosensitive epilepsy
Reasons for Accessible Websites About 1.9 million people in Ontario have a disability $25 billion/year in consumer spending Rate of disability increases with age Almost 50% of people aged 65+ have a disability By 2026, majority of people with disabilities will be 65+
What is an Accessible Website? WCAG (Web Content Accessibility Guidelines) 2.0 Perceivable - Users must be able to perceive the information being presented (it can't be invisible to all of their senses) Operable - Users must be able to operate the interface (the interface cannot require interaction that a user cannot perform) Understandable - Users must be able to understand the information as well as the operation of the user interface (the content or operation cannot be beyond their understanding) Robust - Users must be able to access the content as technologies advance (as technologies and user agents evolve, the content should remain accessible)
Word, PowerPoint, PDF HTML always more accessible Not all web visitors have compatible viewing software installed But … More control over formatting and layout Easier to create than HTML
Legislative Overview Accessibility for Ontarians with Disabilities Act (AODA), 2005 http://www.mcss.gov.on.ca/mcss/english/pillars/accessibilityOntario/ 5 Standards Customer Service Information and Communications Built Environment Employment Transportation
Customer Service Standard Who and When? Public sector by January 1, 2010. Private business, non profit organizations, or any other service provider by January 1, 2012. How? Provide notice of service disruptions Provide a feedback process
Information & Communications Final standards submitted for enactment Accessible websites – WCAG 2.0 Level A New web authoring tools must support accessible content Websites requiring login Accessible forms
New and Existing Websites/Stored Content Within 1 year – all organizations New websites & new stored content Within 3 years – all organizations Existing websites Upon request – all organizations Existing stored content
Alternate Formats for Inaccessible Content Within 3 years Public sector 50+ employees Within 4 years Public sector <50 employees Private sector 50+ employees Within 5 years Private sector <50 employees
Non-compliance $100,000 per day for the organization $50,000 per director per day
What you can do now Check your site for accessibility Web Accessibility and AODA Compliance Workshop webaccessiblityexperts.ca/blog twitter.com/sgauder