The Right Capability at the Right
      g       p    y          g
  Place, at the Right Time…...




          Daryl Beck
...
Agenda



  Introduction

  The Why – the Changing World

  The What – the New IT Model

  The How – the Challenges
150 million times a day, someone
                           somewhere chooses a Unilever product.
                        ...
150 million times a day, someone
                                  somewhere chooses a Unilever product.
                 ...
The Why – Changing World of Unilever IT
The Drivers of Change…….
  Regionalisation and Globalisation
  New Innovations req...
The New IT Model - Four Quadrant Model




                   IT Excellence
The Four Quadrant Model

    Business Partnering
    Primary contact with the Customer
           y
    To identify those ...
The Four Quadrant Model

    ategic Vendors
                 s




                                                       ...
The Four Quadrant Model


                     Services
                     Service Management
                     Vendo...
The Four Quadrant Model

    ategic Vendors
                 s




                                     Custo
           V...
The Four Quadrant Model




                   IT Excellence
The How – The Challenges

 Standard Roles & Profiles
 Aligned to Industry Best
 Practice (SFIA)
 External Accreditation
 N...
We have commenced our Change!




  Have you?
  H       ?




   THANK YOU & QUESTIONS
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Daryl Beck Unilever Professional development worldwide SFIA

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Daryl Beck Unilever Professional development worldwide SFIA

  1. 1. The Right Capability at the Right g p y g Place, at the Right Time…... Daryl Beck Director IT Excellence
  2. 2. Agenda Introduction The Why – the Changing World The What – the New IT Model The How – the Challenges
  3. 3. 150 million times a day, someone somewhere chooses a Unilever product. From feeding your family to keeping F f di f il t k i your home clean and fresh, our brands are part of everyday life. Operate in about 100 countries 174 000 employees 2008 Turnover €40billion
  4. 4. 150 million times a day, someone somewhere chooses a Unilever product. From feeding your family to keeping F f di f il t k i your home clean and fresh, our brands are part of everyday life. 12 “billion € brands” 400 Brands across 14 Categories R&D SSpend €927 d €927m
  5. 5. The Why – Changing World of Unilever IT The Drivers of Change……. Regionalisation and Globalisation New Innovations require a faster time to market Technology is enabling New Ways of Working The “IT Plumbing” is not a strategic advantage Critical Focus on IT Investments - the Strategic Advantage Specialisation of Skills S i li ti f Skill Relationships with Strategic Vendors
  6. 6. The New IT Model - Four Quadrant Model IT Excellence
  7. 7. The Four Quadrant Model Business Partnering Primary contact with the Customer y To identify those strategic opportunities The Internal Consultant/Broker/Account Manager No longer the “order taker” Relationship Skills Custo Knowledge of the overall business and the functional processes omers Trusted Partner IT Excellence
  8. 8. The Four Quadrant Model ategic Vendors s Custo Innovation V omers Project & Programme Management Business Process Change Business Analysis Stra Combination of internal & external IT Excellence
  9. 9. The Four Quadrant Model Services Service Management Vendor Partnering/Management IT Analysis & Development y p ategic Vendors s Largely outsourced Custo Drive down cost with quality service Strategic Vendor Management Skills are g g V omers unique Stra IT Excellence
  10. 10. The Four Quadrant Model ategic Vendors s Custo V omers Stra IT Excellence
  11. 11. The Four Quadrant Model IT Excellence
  12. 12. The How – The Challenges Standard Roles & Profiles Aligned to Industry Best Practice (SFIA) External Accreditation New Skills Business Partnering/Relationship Management Strategic Vendor Management Portfolio Management o t o o a age e t New Ways of Working New Dynamics working with Strategic Partners Changing Mindset g g
  13. 13. We have commenced our Change! Have you? H ? THANK YOU & QUESTIONS

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